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Alside Windows
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Alside Windows
reviews & complaints

Alside Windows Complaints Summary

6 Resolved
17 Unresolved
Our verdict: When using services from Alside Windows with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Alside Windows complaints 23

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Newest Alside Windows reviews & complaints

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8:47 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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We have a new home with Alside windows installed by the builder. They leak so much cold air that we can't even sit by them because of the amount of cold air that infiltrates thru the window frame. We have frost and ice on the inside of our window frames almost all winter long. They will not return my email messages so we can set up a time for them to come...

Read full review of Alside Windows and 39 comments
ComplaintsBoard
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11:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Alside Windows Don't buy from them

In August of 2005 I purchased 11 windows manufactured by Alside out of the eleven 3 had hermetic seal failures. The seals all failed at the same time four years after my purchase. Don't buy Alside Windows the quality of their hermetic seals are poor. There is no charge under the warranty for replacement parts or materials. However, there is a labor charge on each window for removal and installation to replace the defective parts. The labor cost I was quoted for the three windows is $432 dollars. More of my money, because of inferior parts and materials used in their product. Again don't buy Alside Windows.

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3:26 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We bought 8 windows 1 picture window with 2 side windows attached & a patio door from Alside, they contracted with Quality Contractors to install the windows and door. I complained right away about the wind coming in around the windows and frost on double pane insulated windows the changed all the bottom pains on the double hung windows. I still had air...

Read full review of Alside Windows and 8 comments
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