Fail Time After Time
Alside windows were installed in my home about 10 years ago. About 8 years ago the seals started failing and I started having them replaced under warranty. Here I am today and all but one of the units in my home have been replaced and now their replacements are failing. There hasn't been a time in the past 8 years when I haven't had water between the panes or a claim in process. My latest claim is 9 months old and I'm still waiting for them to replace the windows. Grids don't match, sometimes the replacements don't even have the same latch style so they pulled the old ones off and left me to look at the drill holes where the old latches were. RUN AWAY from Alside. You won't regret it.
Fraud
We have a new home with Alside windows installed by the builder. They leak so much cold air that we can't even sit by them because of the amount of cold air that infiltrates thru the window frame. We have frost and ice on the inside of our window frames almost all winter long. They will not return my email messages so we can set up a time for them to come...
Read full review of Alside Windows and 39 commentsDon't buy from them
In August of 2005 I purchased 11 windows manufactured by Alside out of the eleven 3 had hermetic seal failures. The seals all failed at the same time four years after my purchase. Don't buy Alside Windows the quality of their hermetic seals are poor. There is no charge under the warranty for replacement parts or materials. However, there is a labor charge on each window for removal and installation to replace the defective parts. The labor cost I was quoted for the three windows is $432 dollars. More of my money, because of inferior parts and materials used in their product. Again don't buy Alside Windows.
The complaint has been investigated and resolved to the customer’s satisfaction.
Very poor Installation of windows
We bought 8 windows 1 picture window with 2 side windows attached & a patio door from Alside, they contracted with Quality Contractors to install the windows and door. I complained right away about the wind coming in around the windows and frost on double pane insulated windows the changed all the bottom pains on the double hung windows. I still had air...
Read full review of Alside Windows and 8 commentsRecent comments about Alside Windows company
windows have failed seals




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