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DoorKing

www.doorking.com

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DoorKing Security gate

This gate was installed about 7 years ago so I am aware that it is out of warranty, but that is not the problem. I have had a licensed firm that does gate repair come out here. I have incurred almost $400 in expenses to have it repaired. The firm has given me free time and labor to repair and have not been able to do so. The rep of Door King has been out here and was of no help other than to suggest in an e-mail that I use another company. The rep initially had full confidence in the company I used as he told me use the same repair person that came out originally. I have contacted the company and have spoken to April Young on October 23, 2020. She requested that I send her all the correspondence with the DoorKing rep which I did. In addition I sent her copies of bills that I incurred. She asked what I wanted and I told her a free repair. She said she would call back that day and never did. I called her on Monday October 26, 2020 and left a message. She never called back. The original repair company that I paid $400 to does not want to come out. If this was a simple repair it would have been done already. There is something intrinsically wrong with this system that DoorKing refuses to recognize. It is similar to a car recall. If the original company that I used cannot repair it, calling another company would incur further expenses and I strongly feel that they will not have the answer. Why cannot DoorKing understand that there is a major problem with this unit and repair it? I have gotten a continuous run a round. Can you help?

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Overview of DoorKing complaint handling

DoorKing reviews first appeared on Complaints Board on Oct 27, 2020. The latest review Security gate was posted on Oct 27, 2020. DoorKing has an average consumer rating of 1 stars from 1 reviews. DoorKing has resolved 0 complaints.
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  1. DoorKing Contacts

  2. DoorKing phone numbers
    Click up if you have successfully reached DoorKing by calling +1 (800) 826-7493 phone number 0 0 users reported that they have successfully reached DoorKing by calling +1 (800) 826-7493 phone number Click down if you have unsuccessfully reached DoorKing by calling +1 (800) 826-7493 phone number 0 0 users reported that they have UNsuccessfully reached DoorKing by calling +1 (800) 826-7493 phone number
    Toll-Free
  3. DoorKing emails
  4. DoorKing address
    Corporate Offices and Manufacturing, 120 S. Glasgow Avenue, Inglewood, California, 90301, United States
  5. DoorKing social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 22, 2025