Aldi
reviews and complaints

Hi today I went to ALDI and paid with card and it's was 31.48 and I got him and checked bank and realised I had been charged twice in not happy having to wait for my money back I really needed it today now I don't even know if use are going to give my money back when it shows clearly on my online statement that use took it twice very not happy I shop with you guys all the time I don't go to any other supermarket and here use are upsetting me

Incident occurred on 7/13/22 at around 5pm.

I bought two chairs from the Aldi in Holland Michigan in May of 2022 and really wanted two more, but that was all that was left at that store. I was excited to see a few weeks later that a few more showed up, so I bought two more.

When I got around to assembling them a few weeks later, one of the chairs had two of the right hand armrests in the box. So I went back to the store and there were no more chairs available and . . . no more chairs anywhere in the system when the store manager did a search.

So, I'm asking for one of two things . . .

1) Can you replace the armrest on the existing chair with the correct one?

2) Can you find another chair somewhere with the correct armrest and ship it to the Holland Store.

3) Can I replace the two chairs (one bad) with the two rocking chairs you have in the store Product Code 73991 for the same cost. I proposed this when I returned the bad wicker chair to the store manager and he wouldn't do it.

Thanks for your time . . . Please call with any questions.

Look forward to hearing from you.

Cheers,

Paul [protected]

I purchased 4 Gift cards to the value of $100, 00 each 2 on 2/7/22 and 2 on the 3/7/22 unfortunately the wholw 4 of then the card reader will not respond to them not just at aldi but also Woolworths . Chemist warehouse and Priceline pharmacy. I would like my purchases refunded tomorrow when I vist your store and I don.twish to cause any Ill blood if possible'.At Fortitude Valley store ?

We purchased an induction cooktop from Aldis a while ago and have been very happy Recently aldis had crofton cookware so we purchased a 2 pot set It clearly states that they are for induction cooktop Have tried them on our cooktop but they do not work Would have thought both products being sold by Aldis it would have been a match not so What is the problem is it my cooktop or pots Not happy

I Bought strawberries from Aldi's and now I hear there is a recall of the strawberries in Aldi's store. Can you confirm the recall of Hepetist strawberries in Aldi's store in chicopee ma 01020? I am very concerned.

Darlene Bryskiewicz

On 5/20/22 at 11:22 at your Exton Pa. store I was charged for two products when I only purchased one. The product was Willow toilet paper 12 roll 1000 sheet $7.29. Marcia was the cashier. I need to be reimbursed for $7.29.

Please reimburse me $7.29.

Aldi Store #1

190W Lincoln Highway Exton Pa.

The code numbers on receipt are not legible * 876 460/017/006/? 05 20/22 :AM

Today I went to Lidcombe Aldi (NSW 2141) to buy some groceries. I had a bag some with new season ginger and medium sized eggplants in it which I bought from the vegetables stores across Aldi in Lidcombe shopping mall. On the cash counter, the person sitting there after scanning my items that I had put on the register asked me what I was carrying in the other bag. I told him there were things that I bought from other shop. He asked me to show those things to him. I took out both bags showing him the new season ginger and eggplants and told him that you are not selling these items. He asked me for the receipt of these items that I bought from the other shop. I didnt have that. He said we are selling same things at Aldi. I told him, I didnt know but the eggplants I saw on Aldi shelves were larger. He asked me to go and get the receipt from other shop. I told him that I will not go and get it as I was now getting embarrassed in front of all people and that if he was suspecting me, he should check his cameras. He replied very rudely that the camera checking process is 45 minutes long and I have to stand there waiting for its results in that case. There was no courtesy in his tone. I told him that I come to this Aldi every day and if he finds me stealing in the camera, he can let me know the next time I visit them. IN reply, he very rudely said that this is not possible, he sent another worker inside to check the camera and asked me to stand behind the counters. I told him he cant stop me from going out. To this, he replied, should I call the center security to hold you? This was already so embarrassing for me that I couldnt stay there anymore and left telling him to call the center security. This attitude is so embarrassing for the customer. I live in Lidcombe and do my shopping from this center every day. I didnt want an Aldi employee to embarass me in front of everyone like this without any reason. Tomorrow, I will go there and check with the on duty person about their camera results as well but I am sure they will never feel as embarrassed as I did without any reason

Going through Aldi checkout i was surprised to receive rudeness from cashier and a bag search. I wont be back any time soon. Thats for sure.

I shop at Aldo every other week I travel 30 minutes to get there, I went yesterday. When I left the store, the cart wouldn't move, why not be smart and keep your customers by changing the perimeter of cart lock to the Aldi parking lot like Walmart does? Or you will be losing allot more customers !

I sent you a complaint back on 4/12/2022 around 9:18am regarding

Aldi - 3707 S Orlando Dr, Sanford, Florida

You email back the following on Tue, Apr 12 at 9:19 AM -

Hello M.C. Rodriguez

To continue, please confirm that your email address

is correct. Click the link below to get started.

I clicked and got the following:--> Thank you. You have successfully confirmed your account information.

Today 4/21/2022 at 2:26pm, I tried emailing and it failed. Why? The email I was trying to sent is stated below:

I feel that my complaint was not satisfied.

If this is all that is being done, then yes, I want a refund at least for one gallon of milk.

Below are copies of two receipts dated - 3/15/2022 and 3/25/2022. Each gallon cost $3.30.

Thank you and I await your response.

Maria

However, the above with the copies did not go through. It came back as Failure Notice Yahoo/Trash

[protected]@yahoo.com

To:[protected]@yahoo.com

Thu, Apr 21 at 2:26 PM

Sorry, we were unable to deliver your message to the following address.

:

552: 5.2.2 Mailbox size limit exceeded [protected]-OfmzcOu9i7-R1bOGHtK

IMG_[protected]_0002_NEW.pdf

---------- Forwarded message ----------

I need your help so that I may at least get a refund for one gallon of milk.

Thank you again.

First, I wasn't greeted by the cashier, Monica nor was I acknowledged in any way. She only let me know my purchase total. I tried my card in the chip slot twice and nothing happened. I then tried to slide the card. Monica stopped me and told me that I needed to try the chip slot first. I guess she wasn't paying attention. I told her that I had already tried that. I guess the frustration of the experience with the machine and her self-evident response showed and she reacted badly. I took a breath and then told her I didn't like the way she was talking to me. Her response wasn't apologetic but to tell me I was "snippy" with her. I then let her know that she didn't even greet me when it was my turn and her response very defensive and she let me know there was a place I could complain at the bottom of the receipt and she boldly displayed her ID tag and said, "My name is Monica." I couldn't believe her attitude. I told her that I'd rather speak to her manager. She brashly said, "She's right there", pointing to the cashier behind her. Then handed my receipt and smiled really big and said with clear sarcasm: "Have a nice day." I told the manager what happened and she said that she would talk to her, but gave me no assurances that anything would be done. This was one of the rudest experiences I've ever had anywhere. I only replied that Monica clearly doesn't care and left.

[protected] Called Aldi corp cust servi [protected] (Laurie) about popped lid on pint jar of this Corn Chile Salsa. Told her it smelled and had dark brown appearance on top layer. Chose not to eat it. She put us through a wringer; said they needed spoiled product back; couldn't deal with the question. Asked for her supv. Got Navnvette who decided "didn't" need product back. Explained we have jar in bottom of trash can and will agree to unpleasantly dig it out, if Aldi mandated. Said would send gift card for problem. Not sure the company is much into food safety given this is such a small item. Must have lots of complaints ... Likely won't shop there very much after this experience. Thank you, and buyer beware of course.

My mother purchased a can from aldi, she opened the package last night and peeled the foil off the top of the can. She noticed a blue item laying over the top and thought maybe it was to seal freshness. As she peeled it back, she noticed it was a blue latex glove. It seemed it was stuck during the packaging process. Looks like the top lid was sealed on someone's glove and rather then taking the top back off they took their glove off and left it inside, the glove is sealed from the side

I have been buying and loving this product for 20+ years. I opened the tin with key as usual but during eating it I chewed on something hard and spit it out. It looks like a tooth but I checked my mouth and I seem to have all mine. It hurt when I bite down on the piece.

I kept it because I wanted to send it to you but while looking for the address all I could see is WEDDEL Ltd. Mississauga, Canada. The key to open it ripped off rest of label.

I am keeping the tooth like piece (maybe a bone) in case you want me to send it to you. This incident happened on Friday, Feburary 18, 2022 at 6:15 p.m.

Please reply as soon as possible.

I purchased a container of Almond milk 2 weeks ago on January 9th 2022, and it went bad within 10 days. It has expiration date of February 12, 2022. Today as I write this it’s January 28th 2022. Very disappointed. There were green colored mold chunks that I poured into my cereal. I purchased it from Aldi in Bordentown NJ.

Dear Aldi,

I purchased two gallons of Friendly Farms Skim Milk recently, both have an expiration date of 2/1/2022, and today (1/27/2022) I had to pour the first gallon down the drain because it smelled sour and tasted the same. That is the second time this has happened with that milk since December of last year. The Aldi that I shop at is in Gainesville, Fl - 3773 NW 13th St.

Please let me know if there is something you can do for me, since I shop there at least once or twice a week.

Given my background in Nutrition and Food Science, there is only one option that seems to fit the issue. This is likely a time/temperature control issue that is taking place somewhere between the farm and the store. In other words, milk is not being kept at the proper temperature throughout the loading, transport, unloading, and shelving process. If it's a production or pasteurization issue then all their milk would be bad, and it's not.

Regardless, it is worth looking into and resolving for the sake of everyone involved. So, please let me know what you can do for me as an individual customer and please also let me know when you find out what the problem is. I have read about this being an issue at other Aldi stores across the country, and those problems going back several years, but I don't want to go to other stores for milk. I prefer to get everything at one place.

In Christ,
Andrew Chase

2056 NW 55th Blvd. Apt D8
Gainesville, FL 32653
[protected] - cell
[protected]@hotmail.com