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CB Grocery Stores and Market Aldi Complaints #82-101
Aldi

Aldi review: Store manager unprofessional

E
Author of the review
12:12 pm UTC

Thursday 4/28/2022 11:55am

Store manager Brian at the west long branch, nj Aldi is extremely disgruntled and was highly unprofessional and rude to customers. I went in to return beef which was specifically listed on the recall list for an ecoli outbreak. The brand and number matched exactly. He was extremely rude and arguing that the meat was not part of the recall. I offered to show the Patch.com news article and associated recall chart that specifically listed the number and the meat which was purchased at Aldi WAS included in the recall. He continued to argue that the meat was fine. I asked him if he reviewed the chart. He did not. There was no reason for his nasty attitude - moreover it is dangerous to tell

Customers meat is not affected when the recall specifically lists it as affected!

Desired outcome: Fire the manager! Hire better customer service providers!

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  1. Aldi Contacts

  2. Aldi phone numbers
    1800 991 828
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    14%
    Confidence score
    Ireland
    132 534
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    27%
    Confidence score
    Australia
    +49 201 859 3319
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    Germany
    +1 (630) 879-8100
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    United States
    +44 800 042 0800
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    United Kingdom
    +43 570 303 5500
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    Austria
    +45 88 803 500
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    Denmark
    +36 23 504 680
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    Hungary
    +386 18 346 600
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    Slovenia
    +34 900 902 466
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    Spain
    (855) 955-2534
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  3. Aldi emails
  4. Aldi address
    Eckenbergstraße 16 + 16A, Essen, Illinois, 45307, Germany
  5. Aldi social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 23, 2026
  7. View all Aldi contacts
Aldi Category
Aldi is ranked 7 among 43 companies in the Grocery Stores and Market category
#05 H-E-B H-E-B #06 Trader Joe's Trader Joe's #07 Aldi Aldi #08 Wegmans Food Markets Wegmans Food Markets #09 Hy-Vee Hy-Vee

Most discussed complaints

Terrible service!
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