The complaint has been investigated and
resolved to the customer's satisfaction
Airtel Broadbandpartiality on shifting charges

I had shifted my home on 04-10-09 and I gave shifting request letter to Chennai Broadway Airtel office on 05-10-09. I visited back to Broadway Airtel office on 07-10-2009 to check the status of my connection but still my request has not been entered. He had taken the request then and he said it will take another 3 more days to get the connection. Later I got the connection after eight days i.e., on 13-oct evening. I received the Airtel bill which is included with shifting charges. My friend didn’t pay for the shifting charges amount while he changes his connection and his number is 044-[protected]. Airtel service cannot show partiality to their customers. If I am asked to pay for shifting charges, I am ready to disconnect Airtel connection. My contact number is [protected].

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