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Air France

Air France review: I would like for the air line to pay for my damaged suitcase.

P
Author of the review
8:57 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed up with Delta Air Lines to travel to Nigeria. My flight included Air France. When I got to my Vacation destination my suitcase was missing. When I returned home it took about one week to receive my suitcase at my home. My suitcase was broken and the products inside were crushed and soiled all my belongings. No one wants to take responsibility for this. I have called so much that I gave up. Family and friends have encouraged me to contact you. I hope you can help me. On July 28th, 2022 I borded the Delta air lines in Las Vegas, bording pass G9L56F. My destination was Las Angeles. I missed my flight from Las Angeles to France. I rescheduled and left Las Angeles on July 29th to Paris. From Paris I went to Abuja. I did file a missing luggage claim. the number was ABVAF22586. When I came back to Las Vegas California I filed a missing luggage claim. About two weeks later, I received my suitcase at home. When I called to complain that my luggage was damaged, it became a battle. first the claim number was registering, they couldnt find my flight. They gave me a different file reference number [protected], then [protected] I just got the run around.

Desired outcome: It was a 1' 20" x 2' 5 1/2"

Air France - I would like for the air line to pay for my damaged suitcase. - Photo 1
Air France - I would like for the air line to pay for my damaged suitcase. - Photo 2
Air France - I would like for the air line to pay for my damaged suitcase. - Photo 3
Air France - I would like for the air line to pay for my damaged suitcase. - Photo 4
Air France - I would like for the air line to pay for my damaged suitcase. - Photo 5
Air France - I would like for the air line to pay for my damaged suitcase. - Photo 6
Air France - I would like for the air line to pay for my damaged suitcase. - Photo 7
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    Chile
    More phone numbers
  3. Air France emails
  4. Air France address
    45, rue de Paris, Tremblay-en-France, 93290, France
  5. Air France social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 24, 2025
  7. View all Air France contacts
Air France Category
Air France is ranked 51 among 218 companies in the Airlines and Air Travel category
#49 FlyDubai FlyDubai #50 Cebu Pacific Air Cebu Pacific Air #51 Air France Air France #52 Austrian Airlines Austrian Airlines #53 LOT Polish Airlines LOT Polish Airlines
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