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CB Airlines and Air Travel Air New Zealand
Air New Zealand

Air New Zealand review: Even one star is too generous

M
Author of the review
2:17 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very sad to see how terrible the customer service becomes over the years, and no sign of improving. When you call it's service centre,it takes forever to pass all security check questions just chat to AI then put you on hold for half an hour. When you finally get to chat to someone from the call centre, this person sounds based in Asia and works on commission basis. All gready, no help nor service. Shame on you. AirNZ.

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  1. Air New Zealand Contacts

  2. Air New Zealand phone numbers
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    New Zealand
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    More phone numbers
  3. Air New Zealand emails
  4. Air New Zealand address
    185 Fanshawe Street, Auckland, 1010, New Zealand
  5. Air New Zealand social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
  7. View all Air New Zealand contacts
Air New Zealand Category
Air New Zealand is ranked 59 among 219 companies in the Airlines and Air Travel category
#57 Condor Flugdienst GmbH Condor Flugdienst GmbH #58 Air Arabia Air Arabia #59 Air New Zealand Air New Zealand #60 Saudia Airlines Saudia Airlines #61 JustFly JustFly
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