CB Airlines and Air Travel Air France Exorbitant charges for an extra baggage

Air France review: Exorbitant charges for an extra baggage

Sandeep Kumar Mehta of IN

Sep 26, 2023 8:57 am EDT

Verified customer

Featured review

Hi

My name is Armeet Kaur. My email address is [protected]@gmail.com. I am writing to you to express my extreme dissatisfaction for $330 CAD charged from me for an extra baggage.

On September 25,2023, I flew from India to Toronto via Paris on flight no AF 225 and AF 356. I checked in with one extra bag weighing 23 kg for which I was informed by Air France Helpline to pay $194 CAD (11990 INR). However, to my utter dismay, at airport, I was told to pay $330 CAD which came as a big shocker to me. I requested your staff repeatedly that this is much more than what I was told to pay on Air France Helpline, but they paid no heed at all.

Here, I also want to bring it to your notice that one co-passenger on the same flight was charged $126 CAD (7800 INR) for one extra baggage for the same destination.

I am very disappointed with these charges. I believe that it is an unfair trade practice on part of airline to charge me such a hefty amount when someone under the same circumstances was charged almost one third of what I was forced to pay.

Thus, I would like to request you for refund of $330 CAD charge. I believe that this will be the fair and ethical thing to do on your part.

Thank you for your time and consideration. I hope for a quick and timely action on your part to initiate the refund.

Desired outcome: I need the refund for unfair charges took from me.

0 comments

Add a comment

Air France - Stay away from Air France! 21

Resolved

Air France - Lost luggage 1

Resolved

Air France - Poor service! 20

Air France - Kafka-esque refund runaround

Air France - 24 hour delay no hotel no food 1

Resolved

Air France - Boarding/wheelchair assistance

Air France - Luggage not arrived

Air France - claim open since 4 dec and no action tell now

Air France - Lost baggage and Air France denial!

Air France - Delayed/lost luggage

Resolved

View all Air France reviews and complaints

Air France Contacts

Air France phone numbers

1300 390 190

Click up if you have successfully reached Air France by calling 1300 390 190 phone number 5 5 users reported that they have successfully reached Air France by calling 1300 390 190 phone number Click down if you have unsuccessfully reached Air France by calling 1300 390 190 phone number 3 3 users reported that they have UNsuccessfully reached Air France by calling 1300 390 190 phone number

63%
Confidence score

Australia

+1 (800) 419-2033

Click up if you have successfully reached Air France by calling +1 (800) 419-2033 phone number 0 0 users reported that they have successfully reached Air France by calling +1 (800) 419-2033 phone number Click down if you have unsuccessfully reached Air France by calling +1 (800) 419-2033 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +1 (800) 419-2033 phone number

India

+1 (800) 266-0048

Click up if you have successfully reached Air France by calling +1 (800) 266-0048 phone number 0 0 users reported that they have successfully reached Air France by calling +1 (800) 266-0048 phone number Click down if you have unsuccessfully reached Air France by calling +1 (800) 266-0048 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +1 (800) 266-0048 phone number

Mexico

+33 892 702 654

Click up if you have successfully reached Air France by calling +33 892 702 654 phone number 1 1 users reported that they have successfully reached Air France by calling +33 892 702 654 phone number Click down if you have unsuccessfully reached Air France by calling +33 892 702 654 phone number 1 1 users reported that they have UNsuccessfully reached Air France by calling +33 892 702 654 phone number

France

+1 (800) 237-2747

Click up if you have successfully reached Air France by calling +1 (800) 237-2747 phone number 0 0 users reported that they have successfully reached Air France by calling +1 (800) 237-2747 phone number Click down if you have unsuccessfully reached Air France by calling +1 (800) 237-2747 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +1 (800) 237-2747 phone number

USA & Canada

+44 207 660 0337

Click up if you have successfully reached Air France by calling +44 207 660 0337 phone number 1 1 users reported that they have successfully reached Air France by calling +44 207 660 0337 phone number Click down if you have unsuccessfully reached Air France by calling +44 207 660 0337 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +44 207 660 0337 phone number

100%
Confidence score

United Kingdom

+353 16 590 442

Click up if you have successfully reached Air France by calling +353 16 590 442 phone number 1 1 users reported that they have successfully reached Air France by calling +353 16 590 442 phone number Click down if you have unsuccessfully reached Air France by calling +353 16 590 442 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +353 16 590 442 phone number

100%
Confidence score

Ireland

+43 150 222 2400

Click up if you have successfully reached Air France by calling +43 150 222 2400 phone number 1 1 users reported that they have successfully reached Air France by calling +43 150 222 2400 phone number Click down if you have unsuccessfully reached Air France by calling +43 150 222 2400 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +43 150 222 2400 phone number

100%
Confidence score

Austria

+32 26 200 184

Click up if you have successfully reached Air France by calling +32 26 200 184 phone number 1 1 users reported that they have successfully reached Air France by calling +32 26 200 184 phone number Click down if you have unsuccessfully reached Air France by calling +32 26 200 184 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +32 26 200 184 phone number

100%
Confidence score

Belgium

+420 225 439 797

Click up if you have successfully reached Air France by calling +420 225 439 797 phone number 1 1 users reported that they have successfully reached Air France by calling +420 225 439 797 phone number Click down if you have unsuccessfully reached Air France by calling +420 225 439 797 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +420 225 439 797 phone number

100%
Confidence score

Czech Republic

+45 82 332 701

Click up if you have successfully reached Air France by calling +45 82 332 701 phone number 1 1 users reported that they have successfully reached Air France by calling +45 82 332 701 phone number Click down if you have unsuccessfully reached Air France by calling +45 82 332 701 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +45 82 332 701 phone number

100%
Confidence score

Denmark

+358 981 710 075

Click up if you have successfully reached Air France by calling +358 981 710 075 phone number 1 1 users reported that they have successfully reached Air France by calling +358 981 710 075 phone number Click down if you have unsuccessfully reached Air France by calling +358 981 710 075 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +358 981 710 075 phone number

100%
Confidence score

Finland

+49 692 999 3772

Click up if you have successfully reached Air France by calling +49 692 999 3772 phone number 1 1 users reported that they have successfully reached Air France by calling +49 692 999 3772 phone number Click down if you have unsuccessfully reached Air France by calling +49 692 999 3772 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +49 692 999 3772 phone number

100%
Confidence score

Germany

+39 238 591 272

Click up if you have successfully reached Air France by calling +39 238 591 272 phone number 1 1 users reported that they have successfully reached Air France by calling +39 238 591 272 phone number Click down if you have unsuccessfully reached Air France by calling +39 238 591 272 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +39 238 591 272 phone number

100%
Confidence score

Italy

+31 206 545 720

Click up if you have successfully reached Air France by calling +31 206 545 720 phone number 1 1 users reported that they have successfully reached Air France by calling +31 206 545 720 phone number Click down if you have unsuccessfully reached Air France by calling +31 206 545 720 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +31 206 545 720 phone number

100%
Confidence score

Netherlands

+47 23 502 001

Click up if you have successfully reached Air France by calling +47 23 502 001 phone number 1 1 users reported that they have successfully reached Air France by calling +47 23 502 001 phone number Click down if you have unsuccessfully reached Air France by calling +47 23 502 001 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +47 23 502 001 phone number

100%
Confidence score

Norway

+48 225 123 949

Click up if you have successfully reached Air France by calling +48 225 123 949 phone number 1 1 users reported that they have successfully reached Air France by calling +48 225 123 949 phone number Click down if you have unsuccessfully reached Air France by calling +48 225 123 949 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +48 225 123 949 phone number

100%
Confidence score

Poland

+351 213 164 027

Click up if you have successfully reached Air France by calling +351 213 164 027 phone number 1 1 users reported that they have successfully reached Air France by calling +351 213 164 027 phone number Click down if you have unsuccessfully reached Air France by calling +351 213 164 027 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +351 213 164 027 phone number

100%
Confidence score

Portugal

+7 495 411 6655

Click up if you have successfully reached Air France by calling +7 495 411 6655 phone number 1 1 users reported that they have successfully reached Air France by calling +7 495 411 6655 phone number Click down if you have unsuccessfully reached Air France by calling +7 495 411 6655 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +7 495 411 6655 phone number

100%
Confidence score

Russia

+34 913 753 335

Click up if you have successfully reached Air France by calling +34 913 753 335 phone number 1 1 users reported that they have successfully reached Air France by calling +34 913 753 335 phone number Click down if you have unsuccessfully reached Air France by calling +34 913 753 335 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +34 913 753 335 phone number

100%
Confidence score

Spain

+46 851 999 990

Click up if you have successfully reached Air France by calling +46 851 999 990 phone number 1 1 users reported that they have successfully reached Air France by calling +46 851 999 990 phone number Click down if you have unsuccessfully reached Air France by calling +46 851 999 990 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +46 851 999 990 phone number

100%
Confidence score

Sweden

+41 848 747 100

Click up if you have successfully reached Air France by calling +41 848 747 100 phone number 1 1 users reported that they have successfully reached Air France by calling +41 848 747 100 phone number Click down if you have unsuccessfully reached Air France by calling +41 848 747 100 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +41 848 747 100 phone number

100%
Confidence score

Switzerland

+90 212 375 5777

Click up if you have successfully reached Air France by calling +90 212 375 5777 phone number 1 1 users reported that they have successfully reached Air France by calling +90 212 375 5777 phone number Click down if you have unsuccessfully reached Air France by calling +90 212 375 5777 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +90 212 375 5777 phone number

100%
Confidence score

Turkey

+86 400 880 8808

Click up if you have successfully reached Air France by calling +86 400 880 8808 phone number 1 1 users reported that they have successfully reached Air France by calling +86 400 880 8808 phone number Click down if you have unsuccessfully reached Air France by calling +86 400 880 8808 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +86 400 880 8808 phone number

100%
Confidence score

China

+852 25 019 433

Click up if you have successfully reached Air France by calling +852 25 019 433 phone number 1 1 users reported that they have successfully reached Air France by calling +852 25 019 433 phone number Click down if you have unsuccessfully reached Air France by calling +852 25 019 433 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +852 25 019 433 phone number

100%
Confidence score

Hong Kong

+62 212 927 2257

Click up if you have successfully reached Air France by calling +62 212 927 2257 phone number 1 1 users reported that they have successfully reached Air France by calling +62 212 927 2257 phone number Click down if you have unsuccessfully reached Air France by calling +62 212 927 2257 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +62 212 927 2257 phone number

100%
Confidence score

Indonesia

+81 357 674 143

Click up if you have successfully reached Air France by calling +81 357 674 143 phone number 1 1 users reported that they have successfully reached Air France by calling +81 357 674 143 phone number Click down if you have unsuccessfully reached Air France by calling +81 357 674 143 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +81 357 674 143 phone number

100%
Confidence score

Japan

+60 377 248 181

Click up if you have successfully reached Air France by calling +60 377 248 181 phone number 1 1 users reported that they have successfully reached Air France by calling +60 377 248 181 phone number Click down if you have unsuccessfully reached Air France by calling +60 377 248 181 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +60 377 248 181 phone number

100%
Confidence score

Malaysia

+63 25 886 900

Click up if you have successfully reached Air France by calling +63 25 886 900 phone number 1 1 users reported that they have successfully reached Air France by calling +63 25 886 900 phone number Click down if you have unsuccessfully reached Air France by calling +63 25 886 900 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +63 25 886 900 phone number

100%
Confidence score

Philippines

+966 800 850 0361

Click up if you have successfully reached Air France by calling +966 800 850 0361 phone number 1 1 users reported that they have successfully reached Air France by calling +966 800 850 0361 phone number Click down if you have unsuccessfully reached Air France by calling +966 800 850 0361 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +966 800 850 0361 phone number

100%
Confidence score

Saudi Arabia

+65 64 155 111

Click up if you have successfully reached Air France by calling +65 64 155 111 phone number 1 1 users reported that they have successfully reached Air France by calling +65 64 155 111 phone number Click down if you have unsuccessfully reached Air France by calling +65 64 155 111 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +65 64 155 111 phone number

100%
Confidence score

Singapore

+27 102 050 100

Click up if you have successfully reached Air France by calling +27 102 050 100 phone number 1 1 users reported that they have successfully reached Air France by calling +27 102 050 100 phone number Click down if you have unsuccessfully reached Air France by calling +27 102 050 100 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +27 102 050 100 phone number

100%
Confidence score

South Africa

+82 234 831 033

Click up if you have successfully reached Air France by calling +82 234 831 033 phone number 1 1 users reported that they have successfully reached Air France by calling +82 234 831 033 phone number Click down if you have unsuccessfully reached Air France by calling +82 234 831 033 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +82 234 831 033 phone number

100%
Confidence score

South Korea

+886 277 074 735

Click up if you have successfully reached Air France by calling +886 277 074 735 phone number 1 1 users reported that they have successfully reached Air France by calling +886 277 074 735 phone number Click down if you have unsuccessfully reached Air France by calling +886 277 074 735 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +886 277 074 735 phone number

100%
Confidence score

Taiwan

+66 26 100 808

Click up if you have successfully reached Air France by calling +66 26 100 808 phone number 2 2 users reported that they have successfully reached Air France by calling +66 26 100 808 phone number Click down if you have unsuccessfully reached Air France by calling +66 26 100 808 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +66 26 100 808 phone number

100%
Confidence score

Thailand

+971 46 025 400

Click up if you have successfully reached Air France by calling +971 46 025 400 phone number 1 1 users reported that they have successfully reached Air France by calling +971 46 025 400 phone number Click down if you have unsuccessfully reached Air France by calling +971 46 025 400 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +971 46 025 400 phone number

100%
Confidence score

UAE

+84 243 825 3484

Click up if you have successfully reached Air France by calling +84 243 825 3484 phone number 1 1 users reported that they have successfully reached Air France by calling +84 243 825 3484 phone number Click down if you have unsuccessfully reached Air France by calling +84 243 825 3484 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +84 243 825 3484 phone number

100%
Confidence score

Vietnam

+54 115 983 9370

Click up if you have successfully reached Air France by calling +54 115 983 9370 phone number 1 1 users reported that they have successfully reached Air France by calling +54 115 983 9370 phone number Click down if you have unsuccessfully reached Air France by calling +54 115 983 9370 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +54 115 983 9370 phone number

100%
Confidence score

Argentina

+55 113 878 8360

Click up if you have successfully reached Air France by calling +55 113 878 8360 phone number 1 1 users reported that they have successfully reached Air France by calling +55 113 878 8360 phone number Click down if you have unsuccessfully reached Air France by calling +55 113 878 8360 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +55 113 878 8360 phone number

100%
Confidence score

Brazil

+56 229 884 815

Click up if you have successfully reached Air France by calling +56 229 884 815 phone number 1 1 users reported that they have successfully reached Air France by calling +56 229 884 815 phone number Click down if you have unsuccessfully reached Air France by calling +56 229 884 815 phone number 0 0 users reported that they have UNsuccessfully reached Air France by calling +56 229 884 815 phone number

100%
Confidence score

Chile

More phone numbers

Air France emails

mail.hcm@airfrance.fr

100%
Confidence score: 100%

Support

Air France address

45, rue de Paris, Tremblay-en-France, 93290, France

Air France social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 24, 2025
View all Air France contacts