Air Asia Airlines — sub: claim for compensation / relief for lack in service
My family was travelling from Jaipur to Hyderabad by your flight number I5-1543 time 11:45 am Dated 20.07.18, But the flight was delayed by 5 hrs due to some technical reason as given by your office, and the concerning authority did not arrange alternative flight or hotel to stay there. My scheduled programme was missed and put in big loss.
To catch the schedule flight we travelled whole night from kota to jaipur. We pay such high amount 16, 072/- for only four members (2 Adult+ 2 Children) . And on the given revised schedule of flight we have other cheap option available at time of booking. By this faulty service we really feel cheated.
For all this, we expect some compensation and relief from you to recognized and maintain such big name in hospitality and service.
Surendra Prakash Gupta
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