American Home Shield [AHS] review: AHS worst service ever

I had surgery and air conditioner compressor went out 6/18/26. I was told issue would be elevated, service provider did not come out until 6/30/26. Then I was told they had to submit request to AHS to then be told I had to pay $990 for freon which was not covered under the policy. Accepted the responsibility 7/5/26 and repair person has not received the part that was ordered to fix AC. Worst customer service ever and over one hour to speak to someone out of the country who really can't help and don't understand due ti langage barrier. AHS needs to make this right because the are paid on time monthly and took the service request fee, it is too hot to be without air for 3 weeks going on four especially after having surgery. Im sure AHS doesn't care but I would not recommend buying a warranty from them. Worst service ever and very disappointed.