Advanced Wellness Research review: acai berry 61

I have e-mailed the Attorney General of my state of Louisiana. I highly suggest that you all do the same. This is pure FRAUD. I did reach these people by phone and e-mail and was told that their ad states the the 14 days begin the day you place your order and this is a lie. I have e-mail where I told these idiots that if they were charging me anything other than the $4.99 to cancel my order immediately and they did not.

I would like my order to be cancelled and a refund of $83.80. I never autherized anything more than the $4.99 trial offer. Further more, after taking the Acai pills for four days, blood showed up in my stool. Told my Doctor about it, he said not to take them anymore. The blood cleared up two days later. So, please cancel my account and refund $83.80 back to me.
Mike Russell

I unfortunately fell for the same scam. I received the product and decided I would keep the bottle to try, I got billed for the 78.81, which was fine, then a month later another bill for 83.80, but have never received any other product, I called and got through, to India, and was told she would refund, at first she was going to refund $20.00 only, I said NO, I want the whole thing refunded she agreed said she would remove me from the monthly delivery service!
I also had my card canceled and they are issuing me a new one. What a scam.

I ordered Pure Acai Berry Pro from Advanced Wellness Research. I had called to cancel the order the next day and was told that I could not cancel the order until I received the product. So what I did was call 3 days later and told them that I had received the product, which I really did not, but I did not want to take any chances on them charging my account before the 14 days was up, and going through the nightmare of repeated unauthorized charges to my account or risk the product being delivered so close to the end of the 14 day trial period. He said that I did not have the product long enough to see its effects, and I told him that I did try it and it did not work for me, so please just cancel my free trial and do not charge my account 78.81. He claim that he had cancelled it and gave me a return #. I asked for the return address and he said that I did not have to return it, to keep it as a courtesy. The number I called was [protected] and spoke with the same guy from India both times. I called my bank, because I was skeptic and did not want them charging my account and saying that I never returned the product. So my bank's customer service rep advised me to CANCEL MY CARD and I did. This is and was a Nightmare, so BEWARE and do not order from free trials on line without doing your research first. Don't forget to google...

I ordered the product a week ago- I found a couple web sites with customers complaining about THIS product, from THIS company and the UNAUTHORIZED charges going through, and as soon as the $4.99 went through my account, I Cancelled my card.
I Will be shipping the bottle of product back-worth paying the shipping costs to me-also contacting BBB-
Like the person above.. Cancel your card!
And really? Over $75 for a product that may not even work, that you may not like? Free Trial?
Company needs to take a few lessons in customer care, and customer service.

BEWARE ! FREE TRAIL ?
You order the 14 days FREE trail ACAI BERRY Supplement Sample, the company will ship you a 60 capsules bottle, meaning you are on the hook for 60 capsules payment. ( us$ 78.81 + shipping ) even you decide not to order the product after the 14 days trail period ( 2 capsules per day, 28 capsules in total .) still, you have to pay for the rest of the 32 capsules. It's not a free trail, Their AD tricks you into buying a bottle of their product, you thought you are getting a FREE TRAIL PERIOD.

I wish I never ordered the trial. I called and cancelled this on the day that I received the free product once I found out how much the cost was. I drink MONAVIE and this is a much better deal and more acai antioxidants than this pill does so with what the pill is charging, it definately is not worth it. Even though I called and cancelled, they still billed my credit card. And then when I called [protected] as listed on my credit card statement, the number is disconnected. Luckily for me my credit card company has credited the amount and they will fight with this company. Everyone, this is the main reason that you never use a debit credit card, the banks dont always fight for your money. A bad experience with a positive out come. Oh, and remember, free trials are never free.

Don't you people READ what you're signing up for?
The website clearly states:

" at the end of your 14 day trial period you will be charged the discounted rate of only seventy eight dollars and eighty one cents for the bottle you received and you will be enrolled in our convenient Home Delivery Plan. Approximately 30 days from your original order date and every 30 days thereafter, you will be sent a new monthly supply of Pure Acai Berry Pro and your credit card on file will be billed seventy eight dollars and eighty one cents plus $4.99 shipping and handling"

Now, if you're gullible enough to believe some berries are going to counteract all the crap you've been shoveling into your pie-holes over the years, you DESERVE what you get.

I've been attempting to return my first shipment and get a refund. They bounce me back and forth between the phone number and the web site because they say they cannot locate my account with the order ID number. What number? I never recieved a confirm email when I placed the order, nor did I recieve any correspondence with the shipment. Today the operator didn't even know who I was and was telling me I could not return it now. I've given up on a refund, but now I can't even get the order canceled.

This is a COMPLETE SCAM! The only way to get them to stop charging your account is to follow these steps! Calling Advanced Research will NOT help!

1 - CALL YOUR BANK AND CANCEL THE CARD YOU GAVE THEM TO MAKE THE INITIAL CHARGE.

That is it. End of story.

I too ordered the Acai Berry and Total Cleanse. I was never informed of the outragious $84 monthly charge. Not a good practice. I was unable to get through the toll free number [protected]). I was able to get through on the on-line chat.(www.MyTrialSupport.com) I copied the instant messaging that we had and received a confirmation email. However, this was for the Total Cleanse. I don't know if this covers the Acai Berry. ALSO there were no instructions with the products. This just does not seem reputible.
Recommend that you DO NOT BUY!

I totally agree with everyone. I called to get a return number and the guy is from India. They told me that it is a free trial for 14 days. If you do not want to continue using it you must return the unused porition. I rec'd my return number and address; Advanced Wellness Research, 3 -17th Ave South, Nampa, Idaho 83651. I'm going to overnight my return with signature confirmation that they have rec'd it. They told me it would take 5-7 business days to credit my credit card amount of $78.81 once they rec'd the product back. Ugh! What a hassle.

I just got caught in the same scam! They charged my card $78.81 and told me that they were not authorized to give me a full refund and would only give me back $30! I refused and immediately called my bank and have started a fraud investigation against them. It is Advance Wellness Reasearch and the phone number is [protected]. They were rude and absolute ###. I never ordered or commited to any monthly quantity of pills. I only ordered the $4.99 'risk free' trial offer! My bank has advised my to close my credit account and open a new one. These people have your info and will use it again! BEWARE>

How lame am I? Should have read all of this before I placed my order. Called back within and hour to cancel the trial and received no satisfaction, just the same run around as everyone else. I called my credit card company and they told me about the research for on-line offers. I posted a request for someone to call me on their "contact us" link, but really do not expect someone to call. Wish I would have seen this first.
Pam

Same happened to me. Ordered the trial and paid for the shipping. Couple days later, $78.81 charge on my account. I know it was Advance wellness Research because my banknotified me of a possible fraudulant charge and gave me the company name and their number. The number for those that cant get ahold of anyone is [protected]. This company is so damn shady. The rep told me that in order to get my refund It was going to cause me a headache, that I was going to have to do alot of steps to get it back. First off he repeatedly asked me to take a discount on the next bottle that has been shipped and I would then be refunded the rest. The rep kept insisting I take that deal! I just kept telling him no, that i want my full refund, I didnt authorize this purchase. He gave me an attitude and said "Fine, but you will have to pay for shipping the bottle back AND, if it doesn't arrive within 10 days, you wont get any refund". I asked him when the 10 days started, and he said today, THE DAY THEY SHIPPED out to me, not 10 days after recieving the product. I live in California and the bottle is coming from Idaho, through standard USPS that will take 4 to 5 days one way. And I am supposed to have the bottle back to them by 10 days "or there will be major problems with your account". One thing is for sure, my next step is the BBB.

Advanced Wellness Research is not the only company out there selling acai berry other sites you may have ordered from are
http://www.beckysweightloss.com/
http://www.aubreysdietblog.com/?sub=y1-a

Advanced Wellness Research does not sell ACAI BERRY 500

This person mentions Acai Berry 500. We don’t sell Acai Berry 500 – that is another company. How is that for unfair scrutiny?

Before you post make sure you are infact dealing with advanced wellness research it shows up on your Credit Card statement as such if it is not then you are committing slander by posting it is this company that charged you. BE SURE WHO YOU ARE COMPLAINING ABOUT!

I totally agree with all of you I am experiencing the same situation It took me forever to get the product first off then 3 days after I got my product they charged my account for $78.81 I have tried and tried to contact them at [protected] let's say the phone is either busy or it sends you to a voicemail and no one calls you back. I started sending emails my conversations have been very unpleasent they keep saying they sent me an RMA# well they havent this is becoming a nightmare. All I want to do is return there product to them it doesnt seem like they want to cooperate. So im takeing measures in my hands first off printing every email for my bank as proof I have tried and tried to cancel the product my next step is to close my account and file a complaint with BBB. Hopefully we can all get these Scammers Closed Down.
I dont think Oprah and Rachel Ray would recommened such fraudulant companies if they knew and they should know what these companies are doing using there names.

I'm experiencing the exact same problem. Try [protected]...and [protected]. Always busy. You'll need to take a day off for this one. WHAT A SCAM! Maybe we can get Oprah to help. Also www.BuyPureAcaiBerry.com.

I want to return product because I was charged $78.81. It was advertise as trial basis only $5.99 for shipping and handling. This number [protected] is always bus; therefore, I can't reach anybody to get a return address and I don't want to be billed for future products. This is a scam!

I've tried the Pure Acai Berry and it's not what I expected. It gave me horrible gas and it's been very uncomfortable for me. Maybe I just tried the wrong one, but whatever the case I''m not satisfied with this product. I'm not sure if this is the right site to cancel any future orders, but if it is please cancel any future orders for me. Thank you.

I want to return my product. I DO NOT want to be billed for future products, , , BUT ...I cannot reach any one to get the address or even to talk to about my account.