National Loss Consultants
Reviews and Complaints

Log in or create an account
Log into your ComplaintsBoard.com account. If you don’t have one yet, create it so you can file a complaint about NationalLossConsultants.com and stay informed of any responses or updates.

Navigating to the complaint form
Click the 'File a Complaint' button in the top right corner of the ComplaintsBoard.com homepage. This opens the complaint form where you can detail your experience with National Loss Consultants.

Writing the title
In the 'Complaint Title', summarize your issue clearly and directly. Examples:

• “National Loss Consultants took my money and never delivered”

• “Unprofessional handling of insurance claim”

• “False promises and no results from NationalLossConsultants.com”

Detailing the experience
This is the most important part of your complaint. National Loss Consultants appears to offer claim management and public adjusting services for insurance losses (storm, fire, water damage, etc.). Focus on the following key points when writing your experience:

• What type of service you hired them for:

  • Residential or commercial property claim?

  • Storm, flood, fire, mold, or other property damage?

• What was promised vs. what was delivered:

  • Were you promised maximum payout or fast resolution?

  • Did they fail to properly represent you?

  • Were they unresponsive or ineffective with the insurance company?

• Communication and support:

  • Did they stop responding after taking your case?

  • Did you receive inconsistent or vague updates?

  • Were you bounced around between reps with no progress?

• Payment and fee structure:

  • Did they charge you upfront?

  • Were their fees undisclosed or changed mid-process?

  • Were they paid out of your settlement without your full consent?

• Timeline of events:

  • When did you first hire them?

  • When were documents filed?

  • When did you stop hearing from them or see progress?

• Impact of their failure:

  • Was your claim denied or underpaid due to poor handling?

  • Did delays cause property deterioration, added costs, or missed deadlines?

  • Did you have to hire another consultant, lawyer, or fix the issue yourself?

• Attempts to resolve the issue:

  • Did you try calling, emailing, or formally requesting an update?

  • Did you ask for a refund or termination of their service?

  • Were you ignored, threatened, or dismissed?

• Professionalism and credibility concerns:

  • Were there signs they were not licensed, bonded, or legitimate?

  • Were their credentials or case history misrepresented?

Attaching supporting documents
Upload:

• Service agreement or contract

• Emails or messages with their consultants

• Proof of payment or settlement distribution

• Copies of claim documents, denied letters, or inspection reports

• Photos of property damage (if relevant to the case)

Important: Redact any sensitive data such as policy numbers, SSNs, addresses, or full claim IDs.

Filing optional fields

• Claimed Loss: Include any money you paid them + what you lost in your claim due to their poor performance. Example: “$2,500 fee + $15,000 lost from denied underpaid claim.”

• Desired Outcome: Be specific:

  • “Full refund of all fees”

  • “Formal explanation and accountability”

  • “Assistance transferring claim to a competent firm”

Review before submission
Carefully review your complaint:

• Make sure your timeline and issue are clear

• Double-check your facts and figures

• Remove any personal or confidential information

Submission process
Once you're done, click the 'Submit' button. Your complaint will be publicly posted on ComplaintsBoard.com, visible to the company and others.

Post-Submission Actions
After submitting:

• Log into your account regularly to check for company responses

• Reply professionally if they engage

• Update your complaint if things get resolved or new developments occur

A well-documented and active complaint increases pressure on National Loss Consultants and helps protect other property owners from similar issues.