Menu
Advance Auto Parts company logo
Advance Auto Parts
reviews & complaints
Advance Auto Parts company logo

Advance Auto Parts

283 US-321, Winnsboro, SC, 29180, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:30 am - 9:00 pm
Tue
7:30 am - 9:00 pm
Wed
7:30 am - 9:00 pm
Thu
7:30 am - 9:00 pm
Fri
7:30 am - 9:00 pm
Sat
7:30 am - 9:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
M
5:07 pm EST

Advance Auto Parts - Part not received on time

I have had enough of the service at Advanced Auto Parts! first I called my neighborhood AAP to inquire on pricing and delivery time so as to be able to know how to coordinate my week and my mechanics schedule to replace part, I called store 05790 located at 283 us hyw 321 in winnsboro south carolina. during that call the young man was patient and answered my questions and there were several. after I got an idea on what part I could afford and get I of course asked when will the part arrive the young man proceeded to tell me the next day I was like Great! so ill come by tomorow. when I arrived at store it was the night of the january right before closing I walked in and got helped by young man and a young black woman with short hair. I paid and then was told the part would be there two days later in the afternoon at pm on thur 13th of january. I was like wait a minute I was told it would be here next day the woman stepped in and she stated it would be coming straight from vendor I was not pleased now it is thur 5:02 and I just hung up and the part is not there now I have to call my mechanic who I am to go see tonight to get work done so I can work tomorow and I cannot go! samantha comes on the line and said she does not know what happened it says it was shipped and ups has not arrived today, that is not acceptable business giving out several versions in a transaction to folks is awful because we have coordinating to do in order to allow our lives to mesh around repairs needed to drive safe vehicles I will not be shopping with your brand ever again

Desired outcome: fix the way you do business get the transactions right and timely people rely on you

Read full review of Advance Auto Parts
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.