ADT Security South Africa — empty promises and unauthorised debit orders
Complaint after complaint! This company has really disappointed me with empty promises and lies. I have no faith in them or their ability to resolve issues. I put my faith in the company with the expectations and promises from the sales person. To date I am having to still deal with unkept promises. Signing with a security company should leave you will some sense of security that you and your property will be protected however adt cape town has failed at every hurdle. To make matters worse they have debited my bank account for amounts that make no sense at all and when I question these amounts I am just completely ignored. Companies like this need to start losing customers and should be boycotted as they are a poor reflection on the service industry as a whole. The staff are miserable and no matter what the issue is it is never their fault, they make themselves out to be squeaky clean but under that exterior you will find a corporate company with no morals and will screw you at every point to make a quick buck. All I want is the service that promised to me when I signed up with adt and nothing more. If you cant provide the service maybe you should you look at your staff that make these promises. I am truly unhappy with adt and can not recommend them at all. It saddens me that as a consumer we need to find public forums to complain as companies dont want to deal with issues internally and out of the public eye.