CB Home Safety and Security ADT Security Services Complaints #322-341

ADT Security Services Reviews and Complaints

ADT Security Services review: Local adt representative (chris hite) incompetence

Donna Zampi of New York, US

Jan 02, 2020 4:10 pm UTC

I have requested a certificate of monitoring from local ADT representative Chris Hite for 3 months, multiple times via phone, email, and IM. He has not provided this document in spite of saying he would. I have retained our communications in case you would like to review them.

My insurer is now threatening to cancel my home insurance without this certificate.

Chris Hite's lack of responsibility and incompetence has put the security of my home at risk. I would like to see him removed from his role - he is not good at what he does, and he is not a good ambassador for ADT.

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ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226

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Residential, Sales

+1 (800) 521-1734

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Residential, Customer Service

+1 (888) 244-4505

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Business, Sales

+1 (800) 515-2216

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Business, Customer Service

+1 (877) 801-7387

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Health & Senior Safety, Sales

+1 (800) 658-7134

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Health & Senior Safety, Customer Service

+1 (844) 225-5723

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ADT Security Services emails

alwaysthere.c@adt.com

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Support

info@adt.com

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Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

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