SUBMIT A COMPLAINT

ADT Security ServicesINSTALLATION TOOK 3 WEEKS and MPELL gift card is a ripoff

1
L Aug 03, 2018

I had the ADT tech come out 5/29 was here 8 hours and didnt accomplish anything but to literally leave me the equipment uninstalled and not properly working. I was initially charged 106.19 for the appt. to be set. Then the day of the installation i am being told i have to pay an additional 320.72. in which i hesitantly paid because i had never been told by sales Rep. or the sales manager that was due at the time of install. Then after all the fuss with the Tech. he called his manager 4-5 times with all the troubleshooting his incompetent self couldnt figure out and finally the resolution his manager tells him is to tell me i will receive 3 addtl. certificates for the visa cards. Now today 8/3/18 they are saying there is no record of that for me to receive my cards from MPELL. thats BS!!!

Post your comment