CB Home Safety and Security ADT Security Services Complaints #62-81

ADT Security Services Reviews and Complaints

ADT Security Services review: adt security system

Sherry Michalski of Little River, US

Aug 10, 2023 1:52 pm UTC

Adt quoted me 50.00 per month but changed that to 104.00 which they charged my cc. I never received any paperwork when they installed the service on 6/28 when i questioned the 104 and wanted them to remove the equipment on the 3rd of july they said that I only had 3 days to cancel according to my contract. I said what contract? i dont have a contract per your website and the tv ads. So finally on 7/21 they send me an 11 page contract which i had no recollection of seeing and in fact did not see my husband being present also. I have sat for hours trying to get thru to someone and then would be told I was calling the wrong number. One lady called me and she was VERY rude and told me that I owe the company over 6000.00 for the equipment and they would turn me over to the credit bureaus. Let me say that I am 70 years old with an 850 credit score so if it comes to that so be it. I disconnected the equipment from google on /7/27 a day shy of 30 days so it is not being used and I also canceled my cc and allowed only the 50.00 i agreed upon to go to adt and disputed the rest

Desired outcome: I want them to come and remove their equipment. I have requested that since 7/3

Keywords:

contract equipment hours husband month paperwork service tv ads website

0 comments

Add a comment

ADT Security Services - horrible customer service and faulty product! 50

ADT Security Services - never received my $100 visa gift card 25

ADT Security Services - employee discrimination! 18

ADT Security Services - unreliable system 6

ADT Security Services - bad billing, bad customer relations 10

Resolved

ADT Security Services - burglery

Resolved

ADT Security Services - adt class action lawsuit 15

ADT Security Services - Products/devices

ADT Security Services - customer service/product defect

Resolved

ADT Security Services - Home security

View all ADT Security Services reviews and complaints

ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226

Click up if you have successfully reached ADT Security Services by calling +1 (800) 884-4226 phone number 10 10 users reported that they have successfully reached ADT Security Services by calling +1 (800) 884-4226 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 884-4226 phone number 14 14 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 884-4226 phone number

Residential, Sales

+1 (800) 521-1734

Click up if you have successfully reached ADT Security Services by calling +1 (800) 521-1734 phone number 6 6 users reported that they have successfully reached ADT Security Services by calling +1 (800) 521-1734 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 521-1734 phone number 20 20 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 521-1734 phone number

Residential, Customer Service

+1 (888) 244-4505

Click up if you have successfully reached ADT Security Services by calling +1 (888) 244-4505 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (888) 244-4505 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (888) 244-4505 phone number 2 2 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (888) 244-4505 phone number

Business, Sales

+1 (800) 515-2216

Click up if you have successfully reached ADT Security Services by calling +1 (800) 515-2216 phone number 3 3 users reported that they have successfully reached ADT Security Services by calling +1 (800) 515-2216 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 515-2216 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 515-2216 phone number

100%
Confidence score

Business, Customer Service

+1 (877) 801-7387

Click up if you have successfully reached ADT Security Services by calling +1 (877) 801-7387 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (877) 801-7387 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (877) 801-7387 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (877) 801-7387 phone number

Health & Senior Safety, Sales

+1 (800) 658-7134

Click up if you have successfully reached ADT Security Services by calling +1 (800) 658-7134 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (800) 658-7134 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (800) 658-7134 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (800) 658-7134 phone number

Health & Senior Safety, Customer Service

+1 (844) 225-5723

Click up if you have successfully reached ADT Security Services by calling +1 (844) 225-5723 phone number 0 0 users reported that they have successfully reached ADT Security Services by calling +1 (844) 225-5723 phone number Click down if you have unsuccessfully reached ADT Security Services by calling +1 (844) 225-5723 phone number 0 0 users reported that they have UNsuccessfully reached ADT Security Services by calling +1 (844) 225-5723 phone number

More phone numbers

ADT Security Services emails

alwaysthere.c@adt.com

100%
Confidence score: 100%

Support

info@adt.com

100%
Confidence score: 100%

Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

ADT Security Services social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 30, 2026
View all ADT Security Services contacts