ABSA Bankno service at all

It is the end of the month, at Absa Mooiriver I stood in a queue for 10 min, when I got to the front, i was informed to go and stand in another queue. When I asked the lady helping the first queue if its not possible to have more people available on month end, she just ignores me. Her name is Ntabiseng. I do all my banking business electronically but have to come into the bank today for what I need to do...please the service is extremely bad, could you try and do better???

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