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Sears Brands Tampa Florida

(Complaint)
Posted: Apr 20, 2017    Natalie Morse
repair service/ misrepresentation
I was quoted on a deal with SEARS repair service to fix a dryer that I got off Craig's List. I was told that after I paid for the diagnostic's test for 90$ that the service was included but I might have to pay for the part. I was told something different on another day saying that it was all included...

Sears Syracuse New York

(Complaint)
Posted: Apr 19, 2017    P Beckley
ears repair has not fixed our refrigerator after 3 visits same issue.
I called sears back as the fridge was still covered under warranty and so they sent another repair guy out who again ordered the parts and they only replaced the compressor this time. That repair only lasted one day . I called them back and for a 3rd time now they are ordering the parts to send to my home ...

Sedgwick Insurance

(Complaint Comment)
Posted: Apr 18, 2017    Ms. NJ
sears home delivery damage claim
Same issues Sears delivery and installation team caused severe water damage to my kitchen when they installed my refrigerator by not connecting the ice maker properly. I filed a claim and have heard nothing back from them. I was advised that I cannot obtain a direct number or email for them...

Sears Home Repairs Largo Florida

(Complaint Comment)
Posted: Apr 18, 2017    upsetmichael
new kitchen, countertop, backsplash
Sears is no longer and option or me for anything...

Sears Home Repairs Largo Florida

(Complaint)
Posted: Apr 18, 2017    upsetmichael
new kitchen, countertop, backsplash
If this i the way sears does business and treats their coustomers, then i urge you to find a private contractor. I will never deal with sears again. Look at the pics and ask yourself if you wouldlike to live like this for 5 months. If you would then call sears to do the work...

Sears Brands Glendale Arizona

(Complaint)
Posted: Apr 18, 2017    sierradawn
craftsman garden tractor item # 07120407000p model 20407
Arrowhead town center Sears store. The store clerk placed the order from the Internet specks and picture I had with me. I don't know what the mix up is but please help us figure this out and get us the right tractor. Thanks you...

Sears Brands Maryville Tennessee

(Complaint Comment)
Posted: Apr 18, 2017    GLR37803
craftsman zero turn mower
This thing and Sears has doused me nothing but trouble from day one!!!...

Sears Brands Maryville Tennessee

(Complaint)
Posted: Apr 18, 2017    GLR37803
craftsman zero turn mower
broke off I called sears home repair and was told that there was no one in my area who worked on them! So I had to pay for another shop to fix the dam thing, well the replacement one this year is worn out the internal bearings are makeing a noise and you can't keep the dam belt on so I called sears again so now they tell me someone will come to my house and fix it this time and it would be covered under warranty why was it not covered under warmth the first time? I have had to put three springs on the belt remixer...

Sears / Kenmore Elite French Door Refrigerator Melbourne Florida

(Complaint Comment)
Posted: Apr 15, 2017    cathydor
Bad odor coming from back of unit when running & fan is on.
We purchased a Sears Kenmore Elite French door refrigerator in 2014. Now we have the same problem as all of the previous posts. There is a HORRIBLE odor coming from the refrigerator, the drip pan Is not removable for cleaning. This is a serious health concern, since mold can build in the drip pan...

Freeshipping.com

(Complaint)
Posted: Apr 11, 2017    tahoetripper
Subscription scam
was looking to buy on Sears Parts Direct which is true. They also said that it was made clear that this was free TRIAL of thier service and that there would be a monthly charge after 7 days which is NOT true. I would never, ever, ever knowingly sing up for a paid subscription service to shop online...

Sears

(Complaint)
Posted: Apr 11, 2017    Laila
very poor service
I used to buy a lot from Sears, but they have changed a lot! My last two orders were completely messed up and every time I contacted their customer service they blamed me and said that everything was only my fault. First order arrived wrong, second one was damaged and according to them I was the one to blame...

Sears Elberton Georgia

(Complaint)
Posted: Apr 10, 2017    MCase
garden tractor
We have had 2 Sears garden tractors in the last 5 years and the frame has broken on both of them! Every time we have to spend more money on top of what they are willing to credit us and this time we have a grass catcher that cost 400. 00 that is not going to fit ANYTHING. When the first frame broke we had to spend money to replace the tractor and this time the replacement is 900...

Kmart Pension Service Canter Jacksonville Florida

(Complaint Comment)
Posted: Apr 8, 2017    Kaye T
Scam to keep death benefit
not work for K-Mart / Sears too long or they to will be screwed. Now that the Kardashian's have purchased Sears and K-Mart maybe we should all send them our information and maybe they will have pity on all of us. Imagine all the others out there in the same boat as us. God Bless us and Sears/K-Mart can go to *&^%%#$#...

1988 Nashville Arkansas

(Complaint)
Posted: Apr 7, 2017    Dominic Barnes
Job opportunity
I applied for a Sears position not even 2 weeks ago for a Small Engine Repair Tech position. I was then contacted first by a recruiter by the name of Daniel. Went through the blah blah blah mess was told I did fantastic on the test in his words. Then not even a day later was contacted by another recruiter by the name of Ana claiming that she also seen that I did a really great job on my test amd wanted to do another phone interview which I did really well on both times and was again offered further employment by Ana this time who set up a in face interview...

Sears Outlet Richmond Virginia

(Complaint)
Posted: Apr 7, 2017    Anne Snyder
gas stove
refrigerator from the Sears Outlet in Richmond, Va. I requested delivery, installation, and removal of the old appliances. The store informed me the refrigerator could be delivered the following Monday, which it was; however their contract with the gas installer had lapsed and a new one was to be signed the same following Monday...

Bosch Dishwasher Mashpee MA Massachusetts

(Complaint Comment)
Posted: Apr 6, 2017    downhillphil
installation rebate
I purchased a Bosch dishwasher from Sears with a rebate of $149. 99 for the installation. I applied for the rebate shortly after my purchase. So, it has now been over three months since I applied for my rebate. Bosch even sent an email on March 03 that was rebate was on its way. Today is April 06 and guess what? No rebate...

NordicTrack Myrtle Beach South Carolina

(Complaint)
Posted: Apr 4, 2017    Michael DeMeo
Nordick insurance policy on stationary bicycles
Sears is great for offering insurance on there products except they are the rudest people answering the phone . Poor customer service leaves you hanging on for one hr. does nothing to help the situation . Nordick should be investigated for fraud . I purchased an exercise bike for my husband, shortly after the 30 day return period my husband took seriously ill and was advised by his physician not to excercise since he had multiple health issues ...

Sears Kenmore Elite Oasis Milford Connecticut

(Complaint Comment)
Posted: Apr 2, 2017    1Jaybird
rust and peeling enamel
sad for Sears, once a great company...

Sears Die Hard Gold Battery

(Complaint Comment)
Posted: Apr 2, 2017    jhndillion
it should be named the die easy battery
I have bought Sears diehard batteries for over 30 years. They were always the best. I recently bought a battery from them and it was dead after one start. I tried to charge it and it would not charge. I then noticed they sold me a battery that was over 18 months old. When I took it back to Sears I pointed out how old the battery was and everyone on the shelf was less than 3 months old...

Sears

(Complaint Comment)
Posted: Apr 2, 2017    ADovie
wedding ring
engagement ring (bought at Sears) at Christmas 2016. I noticed the one of the diamonds was missing in March 2017 (3 months later). We did not get the extended warrant because engagement rings last a lifetime and I travel a lot I did not have time to take it in to be serviced. I just don't understand...

Whirlpool Wallace California

(Complaint)
Posted: Apr 1, 2017    Jim Pastore
whirlpool whole house complete water filter system
I had a Sears Kenmore water softener before the Whirlpool water softener for over 15 years with no problems, and had clean, clear water with the Whirlpool filter before it for 4 months before the Kenmore's timing motor went out. I am not happy with the results of this combination or the lack of warranty support, the false advertising of a "complete" water filter system, the conflicting responsored or read, order of installation, and the $80 I was charged by the service person that was sent out by Whirlpool customer and suggested I buy one of his $2000...

Sears Brands StOurs Quebec Canada

(Complaint Comment)
Posted: Mar 29, 2017    Yvan Gauthier
kenmore dehumidifier
can't buy a part from sears parts direct, the part is not available from sears Canada but it is from Sears perts direct this part is important to make my KM70 dehumidifier work it cost $ 300. We buy products from all over the world and can't buy a silly little part from the USA. Please help me to get this part it is J3150004240 pcb for 70 Pint for a dehumidifier...

Sears Brands StOurs Quebec Canada

(Complaint)
Posted: Mar 29, 2017    Yvan Gauthier
kenmore dehumidifier
can't buy a part from sears parts direct, the part is not available from sears canada but it is from sears perts direct this part is important to make my km70 dehumidifier work it cost $ 300. We buy products from all over the world and can't buy a silly little part from the usa. Please help me to get this part it is j3150004240 pcb for 70 pint for a deshumidifier...

Sears Auto Center Florence Kentucky

(Complaint)
Posted: Mar 27, 2017    dlamendola
service received/not received
I scheduled an appointment to have my car serviced for wheel alignment, balance and rotation. I purchased the "Lifetime Wheel Alignment" last year as I have with all of by vehicles in the past. I scheduled an appointment for Thursday March 16th at pm (One pm). Upon arrival I was told that ...

Sears 4 My Home Warranty Services Colorado Springs Colorado

(Complaint)
Posted: Mar 27, 2017    Cuchera
Follow through of agreed upon appointment
I called Sears to let them know that my part had arrived and was told my appointment was a week later than what was scheduled . I physically spoke with the repair man as he was rescheduling my appointment and 3/27/17 was agreed upon as I was getting ready to leave town. On my receipt, 4/3/17 was printed out even though he new I would not be here...

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