The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity | Natural Search

Search results 1000 matching "sears"

Sears Hattiesburg Mississippi / craftsman mower damaging yard. (Complaint)

Ro
Ron Reuben Apr 14, 2018

I have had 3 repair techs come out to my house. They can see the mower damaging the yard when I turn. However, because there is no physical mechanical problems and they can't stop it from doing the damage, the cover themselves when they make their reports by saying nothing mechanical is wr...

Sears Brands Livonia Michigan / microwave control panel (Complaint Comment)

00 I have to buy it from sears and I only have 90 days to buy it from them - this was a 2500, 00 microwave / over - this company is really lairs - they don't tell the truth and give run around — don"t trust sears!!! they are not trustworthy I waited almost 3 months with out my microwave/over and they only want me to go away for $500...

Sears Brands Livonia Michigan / microwave control panel (Complaint)

Gk
Gknee57 Apr 14, 2018

and disgusted with Sears. No wonder the stores are empty. Poor customer service. April 4th-Ordered a part for my microwave. Paid $34. 00 for it to be overnighted. And tried to use a coupon. It was denied. April 5th-Did not receive the part. Called and was (after arguing) refunded the $34...

Sears Brands Homestead Florida / sears kenmore elite refrigerator model # 795.74033.411 (Complaint Comment)

Ge
General Service Apr 14, 2018

Parts (888) 204-4019 Sears in General ---------- (800) 479-5899 Executive Department I know it means making a few more calls, but All Keys Appliance Repair seems to be the problem here. This goes back to our original dialog about communication. There's no reason there couldn't be a simple phone call, even if it is to update you for the status of said compressor...

Sears Hoffman Estates Illinois / customer service department (Complaint Comment)

Ki
Kitchen Aid Gas Range Apr 12, 2018

being scammed by a Sears Appliance Warranty Plan. I have been with out the use of my Kitchen Aid Gas range for approximately a month. The range went into self cleaning mode over night and I discovered that the oven door was now locked and had no key pad lights. I have had to make 4 requests for the repairs...

Sears Sheridan Wyoming / overcharge? customer service (Complaint)

Ta
Tammy Anthony Apr 11, 2018

We purchased a mattress set at Sears. We are Seniors who still believe in integrity. So when we got told that the display model was 75% off, we believed them. (Could have purchased a Sealy set on line, and had it delivered for less, we found out later). As we would get charged $80 delivery charge, my husband agreed to pick it up the next day...

Sears.com / won't refund money for a product I never received (Complaint Comment)

Pm
PMM1 Apr 10, 2018

I will NEVER shop at Sears again...

Sears Reps / A&E / Sears Warranty Program / fridge repair (Complaint)

D
D*+ Apr 10, 2018

and yes I do have a Sears home warranty (10196045). On or about March 1 I called Sears to have a repair tech come out and look at my frig as it quit cooling both freezer and frig. They made a date for Tuesday March 6. Tech arrived (Jerry ID#12971) on the 6th and diagnosed a compressor and dryer for my 10 year old frig (which I love) The frig is a LG dutch door on the top with ice and water and drawer freezer on the bottom model LFX25950SB, ser...

Sears Brands / washer, dryer, and poor customer service. (Complaint)

Ma
MarissaG Apr 10, 2018

had received through Sears. These past few days I have been consumed with all day calls, being bounced back and forth to many different departments. My personal favorite was when one rep hung up on me, the other laughed at my situation, and another telling me the supervisor will kindly go ahead and authorize a replacement washer and then hung up on me...

Sears Brands Homestead Florida / sears kenmore elite refrigerator model # 795.74033.411 (Complaint)

Ms
Ms. V Thompson Apr 8, 2018

loyal customer with Sears for decades and I have never experienced such poor quality in customer service trying to get my Sears Kenmore Product serviced. It is inexcusable that Sears is outsourcing home repair service to a vendor with no regard as to the hardship of the customer. I am very disappointed and disgusted as to how I have been treated and with being without my refrigerator for going on four weeks with no update as to when the part needed will be available and installed...

Sears Loganville, GA / kenmore refrigerator (Complaint Comment)

Ge
General Service Apr 8, 2018

You responded, "Sears is where I purchased this refrigerator. This is who my contact is for the 1 year manufacturing warranty. I purchased in May 2018 and the freezer was fine till November 2017. That is only 6 months, not all 4 seasons. This refrigerator is not sitting out in the environment where the ambient temperature is constantly flexing...

Sears Side by Side Refrigerator Valdosta, GeorgiaValdosta, GA / master protection agreement (Complaint)

Ja
Jack M. Kidd Apr 7, 2018

I am totally dissatisfied with the Sears Protection Agreement and the on-line support that I have received. 9. I would greatly appreciate that my problem be investigated and a response be provided for this complaint. Jack M. Kidd Ph. (229) 247-0443 and e-mail: jackmkidd@bellsouth...

Sears Brands New York New York / boiler - repair under master service agreement (Complaint)

La
Lawrence, S Apr 6, 2018

I purchased a Sears master protection agreement for several appliances, including my boiler. On 3/7/18 your technician was dispatched to my home for a boiler repair. My boiler would heat for short periods before shutting down. Upon arrival the Sears technician looked at the boiler briefly and diagnosed that I need a plumber to bleed the boiler...

Sears Delivery Columbus Ohio / non-delivery of washer - driver lying (Complaint)

Ma
Maylea70 Apr 5, 2018

Sears autocalled and said they rescheduled my delivery appointment without contacting me. I want my scheduled delivery time of 4/6 8-10 am...

Sears Loganville, GA / kenmore refrigerator (Complaint Comment)

Ga
Gale Ann Kelly Apr 5, 2018

Sears is where I purchased this refrigerator. This is who my contact is for the 1 year manufacturing warranty. I purchased in May 2018 and the freezer was fine till November 2017. That is only 6 months, not all 4 seasons. This refrigerator is not sitting out in the environment where the ambient temperature is constantly flexing...

Sears Loganville, GA / kenmore refrigerator (Complaint Comment)

Ge
General Service Apr 5, 2018

Getting angry at Sears or Kenmore which, by the way, doesn't make anything with their name on it, doesn't resolve the problem. Nor will replacing the fridge with a different one. You may luck out and find it will last a little longer without initial problems but, rest assured, any refrigerator you place in a garage, especially in your area, will shut down prematurely...

Kmart.com online purchase Los Angeles California / steve harvey boys five piece suit size 8 (Complaint)

For some reason no one at Kmart or Sears is able to resolve my problem even though they took the money off of my credit card. I am very upset and I am considering contacting a lawyer to resolve this problem and I will also be contacting the Better Business Bureau and will file a lawsuit if I have to...

Sears Brands Menifee California / master plan protection and whole home warranty (Complaint)

Va
Val Vinson Apr 4, 2018

We called Sears Whole home Warranty for a repair which was scheduled a few days later. The repairman on contract with Seats said it needed a new compressor and we had to wait another week for a Sears repairman to look at it. He ordered a part, which should have arrived in 2 weeks. When the part didn't arrive in two weeks, we called Sears service to be told it will arrive in 5 more days, with a appointment in one more week to repair it...

Sears Loganville, GA / kenmore refrigerator (Complaint Comment)

Ga
Gale Ann Kelly Apr 4, 2018

I have now found a Sears complaint phone number and am trying to make contact...

Sears Texas City Texas / credit (Complaint)

Dc
dcgirl76 Apr 4, 2018

Sears creditCase # 5610341 My name is Alicia Howard I've been waiting for my credit back to my account it's been well over a month. Please call me back so we can resolve this matter before I file a law suit. Cell # 909-933-0353 work # 409-741-2538 This is $1331.26 we are talking about you are taking f...

Sears Green Bay Wisconsin / kenmore refrig (Complaint)

Ka
KateIrate Apr 3, 2018

kitchen appliances from Sears and had the motor replaced in the dishwasher, a new stove brought in because the convection failed and a refrig that knocked and was told that was normal. But I try to support local businesses. So less than two weeks ago it died. I lost all of the perishable food inside and have a warped wood floor from the ice maker leaking water all over...

Sears Brands / heat pump (Complaint)

Pa
Paula Lanier Apr 3, 2018

protection agreement with Sears she has been without her heat pump since December 20, 2017. It is now April 3, 2018 and the part is still on back order. My mother is an 81 year old widow. I have been calling since December to try and resolve this matter even sent a formal complaint to Sears headquarters and what do they do but to give my number to someone from the Philippines who did not have the first clue how to help me...

Sears Hoffman Estates Illinois / customer service department (Complaint Comment)

De
Dean Kuykendall Apr 2, 2018

This is BS no one at Sears is interested In helping us. We have a dryer bought & delivered on February 20, 2108. At delivery they told wife not necessary to switch door just set-up with washer dryer reversed and long vent hose. So strike 1 on us for allowing to be done. On March 16, 2018 dryer starts making noise and we get AF code...

Sears Loganville, GA / kenmore refrigerator (Complaint)

Ga
Gale Ann Kelly Apr 2, 2018

My husband is very disappointed in Sears and will never buy another thing from Sears. We have bought all our major appliances from Sears in the last 40 years. Can someone please help us get a working refrigerator/freezer. Contact #7408142111...

Sears Brands Houston Texas / sears automotive center | memorial city mall | houston, texas (Complaint)

Sh
Shelbie Burgett Apr 2, 2018

Honda CR-V into the Sears Automotive Center at Memorial City Mall in Houston, Texas for an oil change and tire rotation before heading out on a road trip to Florida. I was informed that in addition to the oil change, I also needed an alignmnet and new rotors on myfront-end brakes...