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Sears Portland Oregon

(Complaint)
Posted: Jun 19, 2017    Shawna Roach-Griffin
refurbished mac
scammed and stolen from Sears. We were given 2 sets of return instructions for a Mac Laptop we purchased on 6/2. We returned it via theone of those sets of instructions provided with the laptop and now we have been told not only are we not getting a refund but also that we will not be getting our Mac Laptop back...

Sears/Cross Country Home Warranty Coral Springs Florida

(Complaint)
Posted: Jun 19, 2017    dodger98
sears home warranty
I purchased the sears home warrant with a 30 day waiting period. On day 43 my washer began making loud noises and stopped completely washing the clothes. I called for service. A service man arrived, and I explained the problem. He reached in spun the agitator and said in very broken English it's bearings and transmission it is too much work to fix...

Sears Parker Arizona

(Complaint)
Posted: Jun 19, 2017    Pam Lame
sears kenmore series 500 washer
kenmore washer from sears and it didn't work from the first day we bought it. A repairman came out and looked at it and said the motor was no good. it took almost a month but they did replace it finally. The second one was no better than the first, it just would not complete a single cycle no matter how hard we tried or what we did...

LG Huntsville Alabama

(Complaint)
Posted: Jun 19, 2017    David McKinley
wn2050cw front loading washing machine
They ordered the part from sears, a reputable distributor. They replaced the part and I paid them for the part, labor, and service call. Then I called LG to initiate a reimbursement for the part. I wasn't expecting to be reimbursed for the service or labor. They told me that I should have contacted LG when we found out that the service wait time was unreasonable and without doing that they would not reimburse me for the part...

Capital One Hbc Master Card Saskatchewan

(Complaint Comment)
Posted: Jun 16, 2017    Kdadadad
cancellation of card w/out notice or reason
they will be the next Sears...

Sears Online Deary, Idaho

(Complaint)
Posted: Jun 16, 2017    Asw, LLC
refrigerator return/refund
anything they promise as SEARS does not deliver --either the goods or the promises. Watch your stock investments. This company is headed for the bottom. It appears no one cares about the customer...

Sears Brands North Olmsted Ohio

(Complaint Comment)
Posted: Jun 14, 2017    bettyjj
unethical behaviour and incompetance
credit application for sears credit I wasn't approval for credit but I did get a pre approval lease from "whynotleaseit" in the of amount $1500, I came back into the store June 1, I purchased mattress, box spring and frame lift grand total of $2267. 97. Associate Carlin #141 stated several times to me she never did a lease before and she asked several coworkers for help...

AT&T USA

(Complaint)
Posted: Jun 13, 2017    Anthony Buchanan
bundling of services/directv and uverse
look at Sears!) Made an appointment with Comcast (cost more than ATT, but at this point, will pay additional for ANY TYPE of customer service!). Called ATT back to cancel everything. been a UVerser customer 7-8 years, and ATT doesn't care. ) Guy wanted to know problem, would fix it for me, could help me...

Sears Brands North Olmsted Ohio

(Complaint Comment)
Posted: Jun 13, 2017    bettyjj
unethical behaviour and incompetance
I was making a complaint to a Sears Associate Anna #110503, we talked for 10 minutes I gave her all the information for the Sears store including the number, who I was having the complaint against. she refuse to give me her supervisor name and number. I don't think she put my complaint in. She wasn't hearing what I was saying...

Sears Brands North Olmsted Ohio

(Complaint)
Posted: Jun 13, 2017    bettyjj
unethical behaviour and incompetance
credit application for sears credit I wasn't approval for credit but I did get a pre approval lease from "whynotleaseit" in the of amount $1500, I came back into the store June 1, I purchased mattress, box spring and frame lift grand total of $2267. 97. Associate Carlin #141 stated several times to me she never did a lease before and she asked several coworkers for help...

Sedgwick Claims Management

(Complaint)
Posted: Jun 13, 2017    VictimizedHomeowner
sears repair floor damage claim and horrible sedgwick case management
Sears Repair damaged our floor - Sedgwick denied claim - 2 horrible customer service companies I wish I had found this site before hiring Sears Repair. I scheduled Sears to come to my home to repair our stove. We have hardwood floors and wanted to protect them with cardboard, so the repair person's tools, belt buckles, shoes, etc...

Thom McAn Shoes

(Complaint Comment)
Posted: Jun 12, 2017    mbattles146
Disappointed in the make!
It is currently sold in Kmart and Sears stores. It consists of leather dress, casual, and athletic shoes (under its Tm Sport label). Until the 1990s, Thom McAn had hundreds of retail stores in the US, and was one of the oldest and best known shoe retailers in the country. As of late 2008 the brand was now controlled by Sears Brands, LLC...

Thom McAn Shoes

(Complaint Comment)
Posted: Jun 12, 2017    mbattles146
Disappointed in the make!
you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh...

Thom McAn Shoes

(Complaint Comment)
Posted: Jun 12, 2017    mbattles146
Disappointed in the make!
if you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh...

Magic Chef Wine Cooler Bonita Springs Florida

(Complaint Comment)
Posted: Jun 12, 2017    YFM
Evaporator fan motor
and not form such as Sears. Magic chief and Jade possibly fixed by Maytag so belong to KenMore whilpool but we don't get who exactly fix for those refrigirators now. Some might have work with 5 years warranty for next five years but the size does not match to our space. What is a wise option to not waste money from now?...

Sears Optical Manchester New Hampshire

(Complaint)
Posted: Jun 12, 2017    B_J
almost a year and still no glasses!
without glasses from Sears with ZERO effort on customer service. US Vision corporate has been great and has offered to send me a complete set of glasses (not just frames) but they still need to verify with the store. Go ANYWHERE but this place. Avoid like the plague if you ever want hope of getting glasses...

Sears Brands Hoffman Estates Illinois

(Complaint)
Posted: Jun 12, 2017    Paul Hileman
service maintenance agreements
Have Sears appliances at two different homes with maint. agreement on all of them for many years. Had first maint. check on May 18, 2017 and fridge needed gasket. Tech didn't order. Another tech came May 30th and ordered gasket. Still waiting. Gasket supposed to be mailed to our home. Keep getting e-mails and phone messages from Sears to contact and/or call but still no gasket...

Sedgwick Insurance

(Complaint Comment)
Posted: Jun 12, 2017    Dtafat
sears home delivery damage claim
refrigerator from the Sears delivery to my home. The delivery men damaged a turn off value under my sink, thinking it was the turn off for the water line causing severe water damage to my kitchen cabinets, items and created black mold. I contracted them immediately (800) to the Philippines. The gentleman called me within an hour, stating he filed a claim and someone would be out the next day to take pictures...

Sears Raleigh North Carolina

(Complaint)
Posted: Jun 11, 2017    S.Perry
delivery of washer and stainless steel hoses
I got up early and went to sears to purchase a new washer on the 27th of May. The sales associate was very polite, as an added bonus I had a service coupon for an additional 10% off the sales price. Yea. I just saved a few bills easily, so there was never any doubt I would be purchasing the wire mesh hoses in place of the standard black rubber hoses that have a tendency to rupture...

Sedgwick Claims Management League City Texas

(Complaint)
Posted: Jun 9, 2017    Vu L tran
(sears) claim john negrete is rude and if everyone in your company is like this your work ethics are jacked up
I have contacted John mulitple of times and told him the best way to contact me is on my phone (409)392-3421. I haven't heard this guy for days so I have to keep emailing him constantly and I asked him this morning if he received a document. So I resent it and asked him have you received m...

Sears Brands

(Complaint)
Posted: Jun 8, 2017    JohnL68
refrigerator repair
Sears has sent 3 different technicians out on 5 different trips and it still isn't fixed. Each time a technician comes out it takes 2 weeks to get them here and then 2 weeks to get the part to fix it. They have replaced the compressor twice and the condenser once. They were supposed to replace the evaporator last Thursday, but the parts weren't here...

Sears North Carolina

(Complaint Comment)
Posted: Jun 8, 2017    echm
don't buy protection agreements!
I have maintained my Sears protection agreements simply because my husband cannot work out computerized appliances. He was quite handy before things changed. I have to say, I have been leery about the cost effectiveness of having a plan but stuck to it and always had the annual free check up done on my appliances...

Sears Chehalis Washington

(Complaint)
Posted: Jun 6, 2017    Pari Johnson
free palestian shirts
I am very disappointed that Sears has gone political and fallen out on the wrong side of the issue---selling shirts with the untruthful 'Free Palestine' label. Israel belongs to the Jewish people. not the Palestines. Why? Because GOD says so! I have been a customer for 50 years. that's right, 50 years...

Sears Kenmore Elite Oasis Milford Connecticut

(Complaint Comment)
Posted: Jun 6, 2017    Cali11
rust and peeling enamel
Sears Repair Service is worthless. It took them 3 weeks to get a technician to my house and then he didn't know what he was doing. He did a software upgrade (as part of the recall) but then when the software update didn't fix it, he said that I would have to pay out of pocket to fix the vibrating problem - that it was likely the motor that would cost upwards of $500...

Roses Dept Store Cleveland Ohio

(Complaint Comment)
Posted: Jun 5, 2017    Tara Poland
Customer service
Sears, Wal mart or Target don't do this. They item are price and sold for the same price at the register unless you are paying for some type of extra insurance. I would like to why know why your policy isn't posted so customer would be made aware of the price changes on items that is assembled...

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