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Search results 1000 matching "sears"

Sears Brands Fort Myers Florida / refrigerator (Complaint Comment)

Al
Alphonsus Platt Aug 9, 2018

are waiting on a part Sears Warranty Service is Horrible. My refrigerator is only two years old and I have had three service visits. Not counting the call in which I had to order and replace my own water filter even though I have a warranty. I am a retired principal after 33 years in education and I am a Pastor in an affluent community...

Home Depot Buford Georgia / lg refrigerator (Complaint)

Da
Danann01 Aug 9, 2018

LG sent someone from Sears out, who could not fix the problem. Now Home Depot is giving me the run around and each person at HD that I spoke with has done a poor job of follow through thus far. Back in June I received poor service on a cooktop measurement/installation and that should have been my cue to take my business elsewhere...

Sears Brands / refund for mattress purchase (Complaint Comment)

9w
9wood Aug 9, 2018

org/chicago/business-reviews/department-stores/sears-holdings-corporation-in-hoffman-est-il-5305 why you had to wait "30 days" for anything is absurd, basically don't bother us excuse find it rather odd this "supervisor" took offense ( my term) to your recording the call but yet they have no problems recording you in my opinion rather fascist they want there record to hold over your head " we have this on tape blah blah" but yet your not able to do same? Sears Corporate Office Headquarters HQ Address: 3333 Beverly Road Hoffman Estates, Illinois 60179 USA Corporate Phone Number: [protected] Corporate Fax Number: [protected] Corporate Email: smsupport@searshc...

Sears Brands / refund for mattress purchase (Complaint)

Lm
lmnovember Aug 9, 2018

May 17th, 2018 from Sears online in the amount of $754. 99. I used the Why Not Lease It financing to help pay for the majority of that. I paid $147. 72 as a down payment to the Why Not Lease It company using my own personal credit card. The mattress was delivered to me on May 25th, 2018. I chose the mattress I did because Sears' mattress guide recommended it to be the one best suited for me...

Kenmore Elite Trio Refrigerator / No cold air in freezer (Complaint Comment)

Lo
louis churnovic Aug 9, 2018

I wish (LG) and Sears were held accountable. It costs alot of money just to get it fixed, even though the PARTS are under warranty. Where is the consumer protection. THIS MODEL's Defect has continued for OVER A DECADE!!!...

Sears / Kenmore Elite Refrigerator / poor quality product! (Complaint Comment)

Lo
louis churnovic Aug 9, 2018

Disposable pieces of S@@@> Sears used to be a reputable company, but anymore. How I lonfg for the good old days when things were made here in America, and lasted DECADES...

Sears Brands Fort Myers Florida / refrigerator (Complaint)

Mi
michelleclaire Aug 9, 2018

On 1/16/17 I purchased a sears refrigerator to be delivered on 1/18/17. upon delivery the servicemen had damaged the interior walls of my home and kitchen as well as the product refrigerator I had purchased. I made it known to the delivery men at the time that this will need addressed. I immediately phoned sears where I purchased Ft Myers and spoke to a woman named Samantha 5:36pm who placed me on hold then came back said Adam and David are the individuals supervisors and need to address my complaint...

Sears Brands / samsung tv (Complaint Comment)

9w
9wood Aug 8, 2018

Sears Holdings Corporation 3333 Beverly Road Hoffman Estates, IL 60179 [protected]...

Sears Brands / samsung tv (Complaint)

Mi
michael fredsell Aug 8, 2018

This is because they closed the Sears store in my area. My warranty ends on 12/3/2018 and after much arguing with them they finally sent a technician to look at it yesterday. The technician took pictures of the problem, troubleshooted it and found it needed a whole new screen. His supervisor told him that the part was in stock and would be in by 8/20/18...

Sears Master Protection Agreement / sears master protection agreement is a joke (Complaint Comment)

Mi
Mikre Aug 8, 2018

We LOVE our Sears Master Protection Agreement. They have come out, on time and fixed the problem every time. I just re-upped for another two years...

Sears Outlet Online Somers Point New Jersey / ge ss wall oven (Complaint)

Ta
Tammy Perger Aug 7, 2018

I contacted Sears outlet online customer service on June 9, 2018. I was assured i would get a refund and they would schedule for a pick up of the broken oven. Here we are August 7, 2018 and I have had 2 months of a run around. Everytime I email or phone customer service I am told my complaint has been escalated and someone will get back to me in 24-48 hours...

Sears Home Services Kensington California / microwave (Complaint)

Ea
EAQ Aug 7, 2018

long time and loyal Sears customer. My family believes in Sears products and, until recently, their Protection Agreement and service. Back in October 2016, I wrote to you about a problem we had with the service department regarding our washing machine and I was thankful that you listened and directed me to Lori Sephus who took the time to look into our service problem...

Sears West Warwick Rhode Island / lg washing machine (Complaint)

De
Deacon Nandy Aug 6, 2018

Sears lg washing machineWashing machines) from Sears. They are excellent machines. We love them! However, one thing puzzles me tremendously, considering that your engineers must be very talented, and I would presume they seek maximum quality in their products and their materials. To my shock, my LG washing machine is totally rusted all around the dispenser where the bleach is added when washing clothes...

Sears Delivery Cincinnati, Ohiocincinnati / kenmore elite washer (Complaint)

Ma
martmans4u Aug 5, 2018

called sears for service. serviceman shows up and diagnoses problem and orders part, set another appointment and says if part comes in earlier call and they will reschedule ASAP. tech shows up and installs part. still wont run. tech goes for a different part, returns and installs part, washer still doesn't run...

Citibank / sears mastercard (Complaint)

Be
bethdale Aug 4, 2018

I closed my Sears Mastercard several years ago and cut up my card. I have been banking online with paperless statements to pay off the balance. The interest rate is 25%. I decided to open a new CC with 0% interest rate and transfer this Sears balance to the new card so I could get it paid off...

Sears Die Hard Gold Battery Micanopy Florida / another completely dead gold series battery after only 5 months! (Complaint)

Ma
MacDhai Aug 4, 2018

I bought another one of these to replace a 9 year old Gold Die hard that had finally gave out on me. It had been an excellent battery unlike this piece of crap that I just got! This new battery will not take a charge off of my Craftsman Battery Charger. Upon checking the voltage on it with...

Sears Home Services Agreement / ge refrigerator (Complaint Comment)

Km
Kmart 9459 Aug 4, 2018

Your in the wrong place this is not a Sears website. The complaint board is a website for complaining about all businesses, not for getting your issue resolved...

Sears Home Services Agreement / ge refrigerator (Complaint)

Vi
Vilas Loban Aug 4, 2018

On Jul 12 ; Sears cancel the appointment on us stating that they don't have technician and it was an error. That point we try to talk to your supervisor and they were very rude and was not ready to accept anything what we say and put us in frustration. Also we try to check what did technician put under remark and they said technician requested for another technician or need two technicians to fix it instead and did not mentioned anything about missing part...

Kmart Stores Mckinleyville California / filthy parking lot (Complaint Comment)

Km
Kmart 9459 Aug 4, 2018

number of closures Sears is doing...

Sears Brands Alma Georgia / sears warranty (Complaint)

Je
Jennyandwalt Aug 3, 2018

Sears Brands sears warrantyWe bought a Kenmore stove from Sears. It is under warrenty when it broke a month ago. It took 1 week for a technician to arrive, 2 weeks for the part to come in, 1 week for him to return to realize that he purchased the wrong piece, the piece I needed has been on backorderfor 3 weeks. I have called customer service repeatedly all all they will do is connect me to the company that sent the technician and all they tell me is " can't fix it without the part" ...

Kenmore 600 Washing Machine Leavenworth Kansas / Washer (Complaint Comment)

Wo
WolfJ Aug 3, 2018

these problems, and Sears wouldn't let me do it because I was a week past 30 days. I had been in multiple times during that 30 days complaining about the above and they would send me away with fixes or excuses, or that's just the way it's made reasoning and tell me to try again. Not helpful AT ALL...

Sears Hoffman Estates Illinois / customer service department (Complaint Comment)

Di
dirkmtn Aug 3, 2018

3 August 2018 SEARS HOLDING CORPORATION 3333 BEVERLY ROAD HOFFMAN ESTATES, IL 60179 Re: Sears Home Service – CASE #5795249 I live off I70 in the Colorado Rocky Mountains, and Sears Home Service apparently only provides service to my area on Thursdays...

Sears / emails for sears execs! (Complaint Comment)

Do
dogleg4 Aug 2, 2018

mistake of buying from Sears it will be worth the effort I guess. I bought a cordless lawn mower from Sears. It was heavy and awkward to push but cut grass OK, however, the battery gave out and I can't get a replacement anywhere on the planet. Even when they were advertised and available they cost almost as much as the mower was worth...

Kenmore Mineral Wells Texas / kenmore elite vacuum cleaner aspirdora model #125-[protected] (Complaint)

Sh
Sharon Owens72 Aug 2, 2018

I purchased this vacuum model at the Sears store( not a main store) in the Brazos Shopping center on June 29, 2018 which has since been closed. I tried to take it back to the main store in Ft. Worth but was told that because it was purchased at satellite store it cannot be returned. On the first vacuum, the covering over the hepa filter in the rear would shoot across the room and the extendable wand would not stay retracted...

Sears Repair Moorestown New Jersey / kenmore refrigerator (Complaint)

Ma
Mary Carpenter Aug 2, 2018

when I spoke to the Sears Customer Solutions department the woman asked me how I got the number and then put me on permanent hold. I hung up after 10 minutes. When I called back to the repair scheduling department asking to be connected to the Customer Solutions department again, the gentlemen told me only he could assist me...