Sears reviews and complaints 2
View all 2938 complaintsSears - wrongful termination/harassment
I was a beyond loyal employee to Sears Holdings for about 3 years. I was so loyal that I pratically had Sears tatooed on my forehead and I even got my boyfriend a job there. I was wrongfully terminated from the meadows mall store in Las Vegas. Their claim was that I had filled out a fradulent time punch. I had worked for a previous Sears in Colorado for 2...
Read full review of Sears and 6 comments
Replied
Sears - misrepresented warranty!
I purchased a new top of the line die hard battery with 3 year free replacement from sears,4 months shy of three years the battery failed,went to sears for a replacement, the checked the battery, which has the date the warranty started, the warranty info and the sears name all over it, they would not give me a new battery because 3 years later i did not have a receipt, when originally purchased the salesman said i can go to any sears if there is a problem with the battery since it has all the info on the battery, he did not say i had to carry around a receipt for the life of the battery, i checked all other battery sales companies, interstate brand, wal mart, autozone delco, not one of theses companies require a receipt since the information is stamped into all batteries, i will never buy from sears again, what liars, they get out of there obligations by using the fine print clause somewhere. Buy a car battery from a company that believes in their product.
The complaint has been investigated and resolved to the customer's satisfaction.
We thank you for bringing this matter to our attention. You have come to the right place. I can see that we have caused some aggravation with the process that has taken place thus far. We’d like to speak with you, and have a dedicated case manager contact you about this experience. At your soonest convenience please send the following information – contact #, screen name (glenn esquivel), and phone # used at time of purchase to smadvisor@searshc.com. We look forward to speaking with you soon.
Thank you,
Edwin C.
Social Media Moderator
Social Media Support Team
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If you purchased the battery from Sears in the last 3 years your name should be in computer..They must had a issue with finding it.also Sears has a shopyourway rewards card that they have had 4 years and it saves all your reciepts. The reason they asked for your reciept us on batterys are high theft item and warranties don't transfer if you sales battery or car..