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Zoosk
reviews & complaints
Zoosk
reviews & complaints

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239 complaints
46 resolved 193 unresolved

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Zoosk reviews & complaints 241 - 239

Zoosk complaints 239

L
Aug 11, 2016

Zoosk - zoosk

I subscribed to ZOOSK for a 3 month membership and what a load of tripe this site is. Whenever I logged on there was never more than 3 or 4 people online regardless of the time of day, so after 4...

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R
Aug 09, 2016

Zoosk - dating website

Signed up for one month. Sent hundreds of messages and not a single date.

But that is not my real complaint. I subscribed for one month and then was auto-billed against my will for a second month.

Please stay away from these thieves and frauds.

S
Jul 21, 2016

Zoosk - dating service

I'm on Zoosk now. But I would never advise anyone to join. About half my messages get kicked off and have to be rewritten from Zoosk pop ups wanting you to spend more coins. Spend more money. Go to another dating site. It just isn't worth it...

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B
Mar 03, 2016

Zoosk - classic scam

Zoosk is just another terrible scam dating website. Stay far away from it! When I signed up they spammed my mailbox with tons of messages from some really attractive women. I'm 45, just a regular man, there is nothing special about me. But all these ladies were about 25 and looked like models. It was impossible to read emails without paying some extra money. Most of the people on this site are fake! I canceled my account and I'm never coming back! Disgusting place!

B
Feb 26, 2016

Zoosk - avoid this horrible website!

I joined back in December 2015. I never met a normal person there! People I received messages from are horrible, rude and impolite. I got many dirty messages with some disgusting photos attached. I just wanted to find some friends or some normal guy to go on a date with, but men on Zoosk are interested in only one thing! It seems that all the guys I meet really want friends with benefits. I will delete my account in March when my contract will be over. Avoid this horrible website!

O
Feb 22, 2016

Zoosk - absolute scam!

This website is an absolute scam! When I joined the site I had to pay $140 only to subscribe. They actually charge you $30 per months and it does not give you anything. The only thing you get is that now you can check the profiles and wink at people. Zoosk is just taking peoples money for who knows what. I thought I'll get something interesting after becoming a member. But there is actually no difference between free accounts and membership. Don't waste your money! There are much better websites that don't cost that much money.

M
Feb 19, 2016

Zoosk - 100% fake

Unfortunately for me, I didn't read the reviews before I signed up. By the time I realized that all pictures and profiles are fake, it was too late. Most of the pictures and profiles are photo shopped or stolen from Facebook. People there are too perfect to be real. Once, I received a call from my back and was told that several charges were made. These thieves used my credit card information and were charging me for 2 different sites! I contacted my bank and cancelled my credit card. All they want is your money! Their customer service is absolutely useless, they never help and never respond. Save your hard earned money! Avoid Zoosk at all costs!

M
Mar 23, 2017

I was stupid to try Zoosk a second time after being off for quite a long time. Before I "weakend" and joined again they said I had sever email of which 3 were guys I would be interested in. But as soon as I joined when I responded to them not a word back and they have not been online the many, many times I checked. They are a scam!

T
Feb 17, 2016

Zoosk - be careful

This site is absolutely a scam! I joined Zoosk just to have fun, because I had nothing to do. When I completed my profile I received some messages from handsome men. Pretty strange, but they all were very attractive and rich. Anyways, when I wanted to read the messages, I realized it was not possible without subscription. I was very excited about it and wanted to know what will happen next, so I paid. Once I paid never heard anything from them again, even the profiles disappeared! I was sent a lot of messages when I signed up. Majority of profiles on Zoosk are fake. Better avoid this site and save your money.

D
Feb 15, 2016

Zoosk - false advertisement/fake practice

Complaint
The online dating service site provides false information to consumers when joining about the price of subscription. Hidden fees, even after subscribe
I joined zoosk and immediately noticed that you need to subscribe to do anything in zoosk. So I subscribed, I started to try to communicate with people, and notice you get automated responses at time if you wink at a person. When I have individually wrote to someone, I never received a reply, and I know that not every one replies. But, when you have two people who say that are mutually interested in the site z (Zoosk) and you send them a message and have no reply. I don't understand why I have not received a response. Then I see when I was sending a message, upgrade to make sure that everyone can respond to your messages. I was confused, so I clicked to see what up grade was, and it was another $9 a month, on top of the $75 I already paid for 6 months subscription. So I may been sending messages, and they are not getting the messages, cause they want more money. Also they have another annoying notification, that advertise, join to make sure everyone can see you profile, of course that is additional money. Zoosk, you pay a subscription which do not give you the basic of online dating and then you get asked to pay more, to add more features as needed. This is not described in the initial enrollment.

Desired settlement
I would like my money back, I have not had any response from any source, I paid for 6 months at $75 and have, I am not paying any additional fees, for this site. I just want my money back and cancel the subscription. I would not want full access as compensation. I disgusted at their business practices.

N
Feb 04, 2016

Zoosk - scam alert!

I texted over 50 women on Zoosk and only one was a real person. This website is full of girls and they all look perfect like models. They all claim that they are 30-40 years old but according to their profile photos they are only 18-25 years old. All of them having master degrees, are beautiful and rich. Well, it is obvious that these girls are fake. They send you messages, which all look he same, and when you reply you wont be getting a reply back. I joined the site and even before I uploaded my photo I've started getting tons of messages from girls. Don't waste your time on this scam website. I deleted my profile several days ago because this site is a complete fraud. There's no chance you'll meet someone special or at least real there.

Zoosk - dating site

A problem has occurred with the site Zoosk on about the [protected] that I can no longer contact my alerts.
My name is Jeff Hopgood. My site name is wicked outdoorsy.
I Have tried to contact Zoosk, but all I get is a list possible problem solving questions . Can you please help me.

K
Jan 16, 2016

Zoosk - taking money from my account for a service i did not sign up for

I keep finding a bank deduction on my bank statement from ZOOSK yet I have no account and when I contact the site to email me any proof that I signed up for a service provided by Zoosk, they do not...

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R
Dec 15, 2015

Zoosk - scammers

I joined Zoosk dating site and met two men that I got chatting with. From the beginning I was quite suspicious of these individuals. However, I played along and then finally both of them asked me to...

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N
Dec 07, 2015

Zoosk - fake people

This is the worst dating site ever! It's full of liars and fake profiles. I am a single girl and wanted to try finding someone using dating sites. But I totally shocked about Zoosk. I get tons of messages everyday from dirty men, risky and dangerous individuals. I don't reply on these kind of messages, but it does not help. And there is a big problem with fakes. Sometimes I write messages to good looking men, but I get only disappointment. All of them were not real. There are also people there who send you messages just for fun. Those are real people, but they have this strange sense of humor. They think that it is funny to laugh at desperate people. Don't take this site seriously. And one more thing. If you sign up to this site and give the site access to one of your social media profiles, they may make posts on your behalf on that platform. Also by signing up, users agree that all profile information is public. So don't be surprised if you'll find your private photos somewhere else. Well, users photos and personal details can be used in advertising. You should remember about that.

D
Dec 14, 2015

Have now met two men on this scam of a dating site. I live in South Africa. One by the name of Ferrans Smith and the other one under the name of Kindheart. The first one eventually landed up by asking me to lend him a large some of money. Needless to say I told him to take a hike. He then became verbally abusive and used the most foul language. The second one declaring his undieing love for me and now also hinting at the money aspect. Both of these men also stated that they live in the same area as me and both turned out to be in different parts of South Africa. HOW CONVENIENT. Both stating that they do not have banking accounts in South Africa and both of them said they have lived here for a number of years. Very strange. Quite sure that these two men may have stolen someone elses profils and try to CON women out of money. Please investigate this and if I do not get a response I will not hesitate to take this matter to the Press.

D
Dec 14, 2015

I definitely agree. Only a bunch of con artists on this dating site. Get to know you and then the ultimate request comes for money. This dating site should be shut down and banned

R
Nov 05, 2015

Zoosk - its impossible to cancel authorized charges to my credit card

my e mail is [protected]@yahoo.com and i wanted to cancel 2 months ago even though funds were not available at time of renewal they waited and took it out when there was I want to cancel my substitution and would like a refund for October not a lot to ask after spending hundreds on subscription fees they make it impossible to cancel leaves me no choice but to cancel my card and get a new one what a hassle

R
Oct 18, 2015

Zoosk - online scammers

This site is full of male scammers who use fake pictures from other legit guys. If they look to good or say they have money RUN. They will text, call, email and sweet talk for a while until they need some money. Don't send anything and block them.

V
Sep 07, 2016

I have try to contract the site its all crap have talk to guys which turn out be nothing but scammers . Have try to remove my profile with no luck . So sick of guys that try to rip me off .Then you think a guys are looking at you so you start to talk to them some of them come back sorry don't looking at you. I personally think I would really be own my own then to put up with crap. By the way if anyone ask me about on a dating site not to bother if its zoosk. I have 5 months left on my contract but are happy to just loss the money. I have been on the site twice and all the same guys are still on it what with it is cant find anymore pictures or cant make up enough profiles

R
Oct 17, 2015

Zoosk - blocking access to my account

The dating/social site zoosk is blocking me from accessing my account. This then keeping me from deleting my pictures and profile. You have to login in to do this and they say my account has been...

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R
Oct 15, 2015

Zoosk - dating website fail, no customer support

When I tried to sign up, it "assigned me" the location of Dubai. I was unable to change this to my actual location. When I checked the FAQs, I was told that to change country, I would have to contact customer support. The catch is that there is no way to contact customer support. No email contacts, no in app chat or feedback, nothing. The website directs me to download the app. I get the impression that there are NO customer support people working for Zoosk. I feel sorry for those that paid money. I feel sorry for the investors. I feel sorry for me for wasting a half hour trying to get it tow work.

R
Oct 06, 2015

Zoosk - inactive account

I am trying to make a complaint about Zoosk and for some reason the website wont let me. I met someone online and he asked for my email address and he emailed me, then I emailed him back but never...

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E

Zoosk - methods regarding the dating interactive process

To Whom It May Concern: The Zoosk company provides a dating platform for senior citizens that is very misleading and deceptive. They have taken my money after I had sent many complaints regarding the methodology being utilized in their dating platform. The Zoosk Company never responded to one on my many email complaints and continued to charge me for a service that was impossible to bring to fruition. The majority of the Ladies that were presented as candidates lived hundreds of miles away and for the most part never responded to inquiries presented to them regarding their personal profile and/or narrative. I have a record of the many email messages that were submitted to the Zoosk and all were ignored since all they were interested in was the acquisition of fees that were not approved by me. If Zoosk is going to provide a dating platform for seniors they should be required to respond to inquiries, complaints and feedback since they are being paid for this service. I would greatly appreciate a response to this formal complaint as it relates to the business practices of the Zoosk Company. I look forward to hearing from you. Thank you.

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