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Zalora Group Customer Care Service

Zalora Group GmbH

182 Clemenceau Ave. № 06-00
Singapore
Singapore - 239923

Customer Support Phone Numbers

+65 31 575 555(Singapore) 2 4
+61 130 066 8345(Australia) 2 2
+64 800 449 370(New Zealand) 1 1
+852 39 994 200(Hong Kong) 2 1
+62 212 949 0100(Indonesia) 2 0
+60 320 356 622(Malaysia) 4 1
+60 320 274 717(Malaysia) 5 5
+63 28 580 706(Philippines) 30 25
+886 701 016 1166(Taiwan) 3 1
Plus

Zalora Group Complaints & Reviews

Zalora Group — service & product price

Hi. I bought a pair of Reebok Royal CMPLT CLN in size 38 (order no.: [protected]) before the 11/11 sale and post it the...

Clothing, Shoes & Acc  · Nov 20, 2019

Zalora Group — delivery service

I have been with Zalora for years, the level of trust on their immediate delivery service is there. I've used the expre...

Clothing, Shoes & Acc  · Oct 31, 2019

Zalora Group — delivery services

I stop using Zalora years ago because they wrongly sent my order. And I give them the 2nd chance this year by ordering...

Clothing, Shoes & Acc  · Oct 22, 2019

Zalora Group — delivery

I would like to voice out a complaint regarding my recent order. I ordered a pair of high pump heels from the ZALORA...

Clothing, Shoes & Acc  · Oct 19, 2019

Zalora Group — entrego failed to deliver my orders

Please see my orders [protected], [protected]. Entrego failed to deliver my orders twice now. I do not know why. I have been...

Clothing, Shoes & Acc  · Oct 05, 2019

Zalora Malaysia — false information and invalid tracking number

Zalora Malaysia27/9 - Made my order (#[protected]) 1/10 / 8:56 am - Send an email to CS regarding no updates from Zalora in my app...

3 comments Products & Services  · Oct 03, 2019

Zalora Group — someone's using my number / info

Zalora GroupHi, just this morning i received SMS from Zalora stated as below; "Hi Nanfel Ian! Your order [protected] with tracking#...

Clothing, Shoes & Acc  · Sep 30, 2019

Zalora Group — damage product, no change returned

Zalora GroupThe bag I ordered is very disappointing especially for a product with a name. Its damaged! And i did not received a...

Clothing, Shoes & Acc  · Sep 24, 2019

Zalora Group — lousy quality

Zalora GroupBought a Playboy bag but only able to use for 2 months, what a [censored] quality and Zalora told me their 30 days term of...

Clothing, Shoes & Acc  · Aug 28, 2019

Zalora Group — nike backpack

Zalora GroupI would like to file for a complaint on my order for Nike Back Pack. I purcahsed the item last august 8, 2019 and i...

Clothing, Shoes & Acc  · Aug 13, 2019

Zalora Group — delivery

Zalora GroupIs this joke? Delivery now a days is getting worst like yesterday i recieved a message around 7.34am without a call from...

Clothing, Shoes & Acc  · Aug 01, 2019

Zalora Group — refund

Order number : [protected] I returned an item that I bought in zalora and I requested it to be refunded in cebuana. Why i...

Clothing, Shoes & Acc  · Feb 09, 2019

Zalora Philippines — product was not delivered

Zalora PhilippinesI ordered a Herschel bag (Barlow Large Trail Backpack)worth 4, 770 and a Herschel Wallet (Roy RFID) worth 1, 790 last...

1 comments Clothing, Shoes & Acc  · Nov 20, 2018

Zalora Group — order number [protected]

My name is ralph gregor fabre, i havent recieve my order, the powebank. Order number [protected]. I'ts been 3 weeks now! I...

Appliances  · Oct 21, 2018

Zalora Group — unethical behavior

I have been a client of Zalora for years now. I want the company to know that the department that handles delivery i...

Employees  · Oct 17, 2018

Zalora Group — shipping

I placed an order over a month and a half ago and on there website it is still showing order processing. I have contacted...

Clothing, Shoes & Acc  · Oct 15, 2018

Zalora Group — something borrowed textured sling bag

Hi Zalora good morning! Few weeks before raya, I've bought one of the something borrowed sling bag (Maroon). I believe...

Clothing, Shoes & Acc  · Jul 30, 2018

Zalora Group — return

"30 days return" is on every page of Zalora, and when I ordered several sets of swimsuit, I expected the "30 day...

Online Shopping  · May 29, 2018

Zalora Group — something borrowed

It said in the app it have been sent but im not receiving the stuff that i bought cant complain to the seller cause...

Online Shopping  · May 24, 2018

Zalora Group — return locations

It wouldn't hurt to put " can be returned to all my news centers" after im done filling up the form. You guys used to...

Online Shopping  · May 17, 2018

Zalora Group — wrong item sent

Zalora GroupI ordered on shoes from zalora. Express ship.. I trusted them! And then they deliver wrong item.. I place myreturn sched...

Clothing, Shoes & Acc  · Apr 02, 2018

Zalora — wrong size

ZaloraLast September 13, 2017 I ordered a White Superga Size 8.5 Women's but the package that arrived was size 10.5 Women'...

Clothing, Shoes & Acc  · Sep 15, 2017

Zalora — lost return slip

Last Aug18, 2017 I purchased Levi's overall jeans from your store zalora I made purchased 9 items from your store with...

Clothing, Shoes & Acc  · Aug 31, 2017

Zalora — shoes

hi. i ordered a shoes july 20 2017, size 6 then when it arrived i got size 7. then on that day i return and schedule it...

Clothing, Shoes & Acc  · Jul 24, 2017

Zalora — mishandling

I ordered a bag last 121216 and paid the item thru credit card. The item is for delivery in Davao After 5 days (121716...

Online Shopping  · Dec 29, 2016

Zalora.com.ph — disappointed with zalora

I have ordered things from www.zalora.com.ph in the past but about a year ago I moved to another place. After I moved I...

Online Shopping  · Jul 27, 2016

www.zalora.com — bad quality and waste of money

I bought shorts and dress from www.zalora.com. The quality of the clothes was horrible. Also these items looked...

5 comments Online Shopping  · Dec 24, 2014

Zalora.com.ph — they sent wrongs items and refused to change them

I recently placed the order on the website www.zalora.com.ph. It was total scam, ‘coz they delivered completely...

5 comments Internet Services  · Sep 07, 2014