iCanvas.com

Unfortunately, my husband did not like the picture that I had chosen, so I emailed the company to return it free of charge as long as the size was within a certain parameter. I emailed them twice and did not receive a response, so I decided to rate the company as they sent me a 'how would you rate us', so I did with a 2 out of 5 star rating. I heard from them right away with a refund. I shared with this department that they should have automatically responded that they were overwhelmed with the pandemic and would get back to me ASAP. That would have helped. The 5 stars is in response from the rating site.

I needed a print for Christmas but had noticed it could not get here until after Jan. 1; I did contact ICanvas and got a prompt reply so quickly. Yay! So happens I had already ordered the print, anyway, but had forgotten it was here... found it last night! I have purchased a few items from ICanvas in the past few months and have been very well-pleased with their speed of shipping, the variety of products offered, and the prices, too! Andy, the ICanvas rep was helpful and so pleasant and he didn't even laugh at me for being so forgetful, either... LOL So, all in all, this lady is one happy camper right now.

icanvas.com is the worst! Their customer service is terrible and returns are super hard. They just send generic emails that don't help at all. Don't waste your time with them!

icanvas.com is not worth the money. The print was not put in the frame right and it was too big so it looked weird. The paper is thin and the frame is cheap. The plastic had a crack that was an inch long. The box it came in was good though. I tried to talk to the company but they didn't answer me.

icanvas.com is not a good place to buy art from. They haven't replied to my many messages asking to return a messed up version of "Starry Night". The copy they sent me looked like it was made by a beginner artist and the colors were all wrong. All I get in response are automatic emails that don't help at all, and when I call during business hours, the recording says they're not around.

I got some canvas prints in black and white but they came in blue green. I sent an email to customer support right away but it took them 5 business days to get back to me. I tried calling but all I got was a recording. There's no customer service at all, no phone or email, which is not cool. I had to file a chargeback with my Credit Card company. It's really disappointing, to be honest.

So, I ordered a custom print on 4/21 from iCanvas.com and paid for it. But guess what? I never got it! I emailed them three times, but no response. It's not just me, though. Lots of other people seem to be having the same problem. I'm so frustrated that I had to start a dispute with my bank to try and get my money back. Honestly, it feels like this whole thing might be a scam. It's such a shame! If you're thinking about ordering from them, be super careful. I definitely wouldn't recommend it.

iCanvas.com is a terrible place to buy art. It's too expensive and the art looks like it was made by a kid playing a video game with a blindfold on! I spent $3,000.00 on art from iCanvas.com and it was all useless. They don't have a customer service department to handle complaints and no one is ever available to talk about their bad work. If you buy from them, you'll definitely want to return it. Don't waste your time or money!

I've been using icanvas for two years now and I've made many purchases. Almost all of them were great, with amazing canvas art and frames. However, there was one order that didn't meet my expectations. I sent an email the same day I received it and got a response within two hours. They offered to send me a new set, but I asked for a refund instead. They refunded the full amount without asking me to ship it back. Today, I received more art and I love it. In my opinion, you can trust them. Just remember that one bad experience shouldn't ruin your opinion of the whole company!

Bad customer service! Took them 5 days to reply to my delivery issue. No phone number to call, which should have been a warning sign when I bought from them. They never fixed my problem. They always say they have too many emails to answer, which is not my fault. Why should I accept that? They have too many emails because they have many unhappy customers! I won't buy from them again. Be careful!

I've bought from this company a few times and every time something's wrong with the art. This time, there were streaks running down the print and the company says that's the intent of the artist or how they received the initial artwork. Either way, it looks horrible. I've been able to fix a couple of my purchases which had other issues, but this recent purchase was not fixable. Matt, the customer service rep, said basically the streaks are intentional. I did not see streaks on the artwork on the website because I would have never bought the art. Three times, you're out. Save yourselves, go to other websites, anywhere where you can see exactly what you're buying. This latest conquest cost me $100 I'll never see back.

I gotta say, I'm not a fan of iCanvas.com. They keep sending me emails, like, all the time for the past four months. And when I try to reply to them (from coco-stores), they just send me an auto response with an email to contact *** Canvas directly. I've tried that three times already and it's like they don't even care because the annoying emails just keep coming. And get this, they even sent me a link to a cart that doesn't even exist anymore so I can buy something I already removed from my cart back in November! Like, what the heck? I'm warning you guys, any company that doesn't listen when you try to unsubscribe and sends you bogus links is not a company you can trust. I'm just gonna keep blocking them and be glad I never actually ordered anything from them.

I ordered two lil prints from this site and was bummed out by what I got. I don't like frames, so I was hoping for a clean print. But nope, there was a big white border around the print, like they were in a rush to make them. It's like they were all rolled up together and the print just kept going. (12x18) When I told them about it, they acted like they didn't know what I was talking about, but they did give me my money back. Then I got another print and it had the same problem. (order #***) I checked out the small size on a bunch of prints and none of them showed the white border. They don't have the wrapped edges like other prints I've gotten from other sites. I won't be ordering from them again.

I bought 3 Canvas prints on August 5th. Only got 1 on August 10th. My account says all 3 shipped with 1 tracking #. The box was too small for all 3. Website says they ship separate. No customer support. Got an email saying they're too busy and will reply in 4 days. This is bad service for an online company. Phone is a recording, can't leave a message or talk to anyone. Lots of people have this problem. They need more staff and a live chat. Order details should show each tracking #. I did a chargeback with my credit card because they should have support.

icanvas.com was the best experience I had in years! I made a mistake when I ordered, but they went above and beyond to help me out. I saw a canvas my wife liked at a store, so I searched for it on Google and found icanvas. I measured the space where it would go and ordered it. They delivered it fast. When we hung it up, my wife noticed it didn't fit right. She wanted to return it, but wanted it to be perfect. I emailed icanvas and they replied fast: "Print this label and take it to UPS." It didn't cost me anything to return it. A few days later, they told me they got it and would send me a new one right away. They even gave me a refund for the difference in price between the two sizes! It was my mistake, but they paid for the return and gave me a refund. Great customer service! I really appreciate what they did. Thanks!

This is the 3rd time ordering from iCanvas. Ordered 2 and when delivered my UPS man told me to look at one of the pictures because the box was open. The picture had scratch down the left side. I refused the canvas and gave it back to UPS man. Came in the house and emailed iCanvas. This was on April 6th. By April 9th I had my new canvas print. No hassles. They didn't wait till they got my return. Dealt with customer rep. Manny T, thank you for your great customer service. Terry R. Illinois

com again. The shipping was fast though.

I recently ordered a picture from iCanvas.com and I have to say, the picture itself is pretty nice. However, the quality of the frame is just moderate to poor. It's not a real mat, which is a bit disappointing. I mean, I could have easily bought a better frame/mat at a chain craft store.

Despite this, I might still use the site to order a print in the future. But, I will definitely have it professionally framed. I don't think I'll ever buy another framed item from iCanvas.com again.

On the bright side, the shipping was pretty fast. So, if you're in a rush to get your order, you can count on them for that. Overall, I think iCanvas.com is an okay site to order from, but just be aware that the quality of the frame might not be up to par.

I recently made a purchase on iCanvas.com and I must say, I have mixed feelings about my experience. I ordered two paintings, one after the other, with both having the same delivery date of 1/3/20. However, I was disappointed to receive only one of the paintings on time, while the other one is now delayed until Monday. This is unacceptable, as I was expecting both paintings to arrive on the same day.

Despite this setback, I must admit that the paintings themselves are quite nice. However, I do feel that they are overpriced. I expected more for the amount of money I spent on them. Additionally, the promise of delivery by a certain date seems to be a bunch of lies. I was let down by the fact that one of my paintings did not arrive on time, despite the promise of delivery on the same day.

Overall, I have mixed feelings about my experience with iCanvas.com. While the paintings are nice, they are overpriced and the delivery promise seems to be unreliable. I hope that in the future, iCanvas.com can improve their delivery process and pricing to better serve their customers.

I've bought from iCanvas twice now, but I gotta say, I'm not too happy with my purchases. The first time I ordered, both canvases had some spots missing, which I had to fix up with a black marker. It was a bit of a bummer, but I figured it was just a one-off thing. Unfortunately, my recent framed print arrived with some of the metal fasteners bent inwards, so they were visible from the front. Not a great look, if you ask me. I'm not sure if I'll give iCanvas another go after this.

I had a really bad experience with iCanvas. I don't think I'll ever work with them again. They don't seem to care about quality control or running their business in a professional way. I'm not sure how they manage to stay in business. I ordered some canvases for a customer, but several of them arrived damaged. It was a real headache trying to sort everything out. In the end, I had to give up my fee just to keep my customer happy. Overall, it was a really terrible experience.

I recently bought a canvas from iCanvas and at first glance, it looked like it was going to be perfect. However, after hanging it on my wall, I noticed that there were some dense areas in certain spots and bulges in others. Additionally, there were little marks all over it that were not present in the advertisement I was shopping from. To make matters worse, the end pieces were not full size like they were supposed to be.

I'm hoping that the dense areas will eventually go away and that I can wipe off the smudges. Despite these issues, the canvas still looks nice on my wall and I'm happy with my purchase overall. However, I do wish that the quality control was better and that the canvas was closer to what was advertised.

I made an order for 2 different prints on September 15th, 2020 from iCanvas. The orders were shipped separately, which I knew was normal, but I received one package without any issues. However, the other package has been sitting at the UPS warehouse with no tracking since October 1st, 2020. I have sent many emails to iCanvas, but I have not received any response. I am very disappointed that there is no way to contact iCanvas to resolve this issue. It is frustrating to not have any updates on the whereabouts of my package and not being able to get in touch with anyone to help me. I hope that iCanvas can improve their customer service and communication in the future.

I recently ordered a canvas print from iCanvas and I must say, I was quite excited to receive it. I had fallen in love with a particular print on their website and decided to go for it. I ordered a large canvas, measuring 48 x 48 inches. When the canvas arrived, I was pleased to see that the box was undamaged. However, upon opening it, I noticed that there were no center supports and the canvas was sagging down the middle.

I was quite disappointed with the quality of the canvas, especially considering the price I paid for it. I reached out to iCanvas to express my concerns and was provided with a guide on how to fix the issue myself. While I appreciated the gesture, I couldn't help but feel let down by the lack of quality control on their end.

In terms of the print itself, I must say that the quality was on par with what you would find at any big box store. However, given the size of the canvas and the price I paid (which was almost triple the cost of a similar print at a big box store), I was expecting a higher level of quality.

Overall, I would say that my experience with iCanvas was a bit of a mixed bag. While I was pleased with the selection of prints available on their website, I was disappointed with the quality of the canvas itself. If you're looking for a unique print and don't mind paying a premium price, then iCanvas might be worth checking out. However, if you're looking for the best possible quality at a reasonable price, you might be better off looking elsewhere.

I recently bought an 8x10 canvas from iCanvas, featuring the iconic American Gothic painting with cats. The image itself is quite lovely, but I must say, the execution of the canvas left something to be desired. The sides of the canvas were wrapped with the same material as the front, but it was done in a rather sloppy manner. It honestly looks like something I could have picked up at a local craft fair, and for the price I paid, I was expecting a bit more finesse.

Another issue I had with the canvas was the hand in the painting. Instead of a human hand, I think it would have been much cuter if it were a cat's paw. But, to be fair, this is just my personal preference.

I will say that iCanvas did remake the canvas for me, and the corners do look better now. However, even with the improvements, it still feels like an unfinished piece to me. Overall, I'm a bit disappointed with my purchase, but I do appreciate the effort iCanvas put in to try and make it right.

I recently purchased some paintings from iCanvas and I must say, I am extremely disappointed. I spent over 200 dollars on these paintings and they look like something I could have done myself. The contrast is terrible and the colors are completely off. The longer I stare at them, the more I just want to cry. I had plans for my first home to be furnished and decorated after 2 long months and it will not be done thanks to iCanvas. The paintings will not match any of my furnishings and it just will not look complete without the beautiful art I thought I ordered.

I was really excited to receive my order from iCanvas, but now I regret it. The paintings are not at all what I expected and I feel like I wasted my money. I was hoping for something that would add some color and life to my home, but instead, I got something that looks like it was made by a child.

I am really disappointed in iCanvas and I would not recommend them to anyone. If you are looking for high-quality paintings, this is not the place to go. Save your money and look elsewhere. I wish I had done more research before making my purchase, but now I am stuck with these terrible paintings.

I recently made a purchase from iCanvas and I must say, I am not impressed with their customer service. It has been two whole weeks since I made my purchase and I have been trying to get in touch with them ever since. I have sent several emails but have received no response whatsoever. I even tried calling the number I found online but was met with a message saying that there were no available customer service representatives to assist me.

I am extremely worried about my order as I needed to change the shipping address before it was shipped out. However, it seems like it's going to be too late by the time they finally get back to me. This is really disappointing as I spent a lot of money on this painting and I was really looking forward to receiving it.

Overall, I would say that my experience with iCanvas has been quite frustrating. I understand that things can get busy sometimes, but it's really important for a company to have good customer service. I hope that they can improve in this area in the future so that other customers don't have to go through the same thing that I did.

icanvas.com is a total ripoff! The stuff they sell is garbage, and they don't even pack it right. My order came all busted up, and when I tried to return it, they wouldn't let me. They're a bunch of liars who don't care about their customers. Don't waste your money here!

I bought two canvas pics from iCanvas.com, but they didn't work out. So, I decided to return them. I've tried to get in touch with them thrice, but they're not responding to my calls or emails. I want my money back and need them to call me for instructions.

icanvas.com is a website where you can buy art. I had a problem with my order, it never arrived and I think someone stole it. I asked for a refund but the customer service is taking too long to answer me. I'm getting frustrated because I don't want to deal with this anymore. I don't blame UPS for this, so I don't want to open a claim against them.

I order a custom print canvas and got the rong print. I contacted them and they had me send pictures of what I got and a photo of what I actually ordered and paid for. They then sent me a new canvas but it was the same one they send earlier. Now I have two of the wrong canvas' and they havent responded at all. This is a really important gift and they wont respond.

I bought a huge Zen Forest canvas from iCanvas.com. They took my money, but I can't find my order in my history. I emailed them three times, but no answer. I called, but they said it's not business hours, even though it is. I need them to respond and tell me when it will be delivered ASAP! I'm really unhappy with their service. It's been a week and a half since I ordered it and I haven't gotten any confirmation.

I bought some art from iCanvas.com but didn't get a confirmation. When I got the painting, I realized it was too pink for my place. So, I emailed them about returning it. They said they'd give me a UPS label, but then nothing happened. I kept asking, but no response. Then, the customer service person stopped replying altogether. I can't return the painting or get my money back now. There's no phone number to call either.

bought an art print from this site and I wanna return it coz the framing is not good. They say they got Free Returns but I've been emailing them for weeks now to get the shipping label for free returns but they don't reply. I also asked if I can get my shipping cost back if I return it myself but they don't reply either. Their customer service is bad and they take too long to reply. I wanted to exchange it but they don't reply to that either. I don't wanna buy from them again coz they don't do what they say about free returns.