Yummy Extensions review: Raw burma curly

I purchased 6 bundles of the raw Burma curly. It’s nothing like the bundles I’ve had in this curl pattern before. I got the hair installed and within 2 days I noticed it was extremely dry, brittle and shed a LOT and felt more like the raw Cambodian. I’ve purchased both from Yummy which is how I’m able to do the comparison. I asked for a refund on the bundles and volunteered to remove my sew in immediately to send the 3 used and 3 unused bundles back. The company asked for photos and videos and each time I sent them they claimed they never were attached and sent several “care” instructions for the hair.

After explaining I know how to care for the hair and that I wanted a refund I was told due to hygienic reasons they couldn’t accept the used hair but would take the unused hair back for a credit.

I’ve been going back and forth with this company for a month now via email along with one phone call I received after I threatened to write BBB and contact the TX Atty General and was able to finally get a return label emailed to my inbox to ship the hair back. I did send all of the hair back and contacted my bank.

The bank issued a credit and a week later Yummy contacts me asking about the chargeback stating now they’re willing to make this right and will condition the used hair to get it back to its original state.

The hair was only installed for 2 days and experienced issues the original state is the problem. Don’t offer med/high luster hair and send low luster. Some people may not know the difference which is probably what the company is banking on.

I’ve lost $300 on an install and potentially an additional $1000 if we can’t get this resolved.

But still hasn’t issues a refund, so I’ll let my bank handle it.