This club is a disaster and totally trying to retain monies for services I did not get. Needless to say that the gym is closed and we dont know when its safe to work out... I was double charged in feb, $42.79 and $52.49 in addition to $432.00 for personal training I did not get, with no fault of trainer... All together, they charged me $527.28 in feb for march and the gym closed due to the virus. The customer service sent me emails that I will be refunded but corporate did not give me my money back.. This is very bad business practice and I am contacting help me howard on channel 7 in miami.. The gym is still closed and I dont want future credti and I want my monies returned.. Horrible business practice... I was double charged and charged for service I did not get... Very bad and horrible on part of corporate.. Is this how they want to avoid bankruptsy by keeping monies they did not earn.. I expect a resolution and monies refunded. I have all ready filed a complaint with bbb and now they will be on channel 7 news in miami.. The station told me that there are a million complaints all ready