YellowPages complaints 64
We signed a 12 month contract with yellowpages.com in which we were guaranteed 90 clicks per month (1080 clicks per year). The cost is $391/month. Our first three months we got 43, 15, & 5 clicks respectively. Although the company is not performing on the contract, they are not willing to let us out of it. They will not refund our money and claim that...Read full review
My company had contracted with yellowpages.com for promotion of my website. I'd specied in the work order that my advertisement would be restricted to direct advertisement to 5 large metropolitan areas and absolutely not to be dumped on an obscure website for national coverage. This was promised to me by my account representative. This did not happen and...Read full review
YellowPages.com promised my company, Adventure Films International, more than a year ago that we would be receiving regular stats with our new contract. I periodically checked the service by running a search on my business classification, but not once during the entire term of our contract did my business ever show up in a search - it would only show up if...Read full review
YellowPages - incessant phone calls after contract end!
YellowPages.com promised us Delle Electric, LLC a year ago that we would be receiving regular stats with our newly agreed-to contract. Not once in a year did we receive any stats. We were hassled by phone every two hours starting in middle May 2007 for the contract renewal. When I stated that we would not be renewing were then called every hour and a faxed form from Yellowpages.com to cancel the account never showed cancellation instructions but blocked out amounts for the yearly contract they were hoping to procure. I wrote CANCEL ACCOUNT IMMEDIATELY and faxed back. Three weeks later they pulled out their regular monthly payment out of contract and a phone call to the rep was met with a suggestion that either this was our last payment (which is not since our contract was over) or there was a problem. This afternoon, June 19, 2007 we started getting phone calls from Yellowpages.com again about renewing our contract and paying the fees. It seems our cancellation has been ignored.
I want the payment of June 15 2007 investigated and returned. I want the phone calls to cease immediately. This is a cease and desist order to the fullest. Stop calling our business line, stop taking payments that were NOT authorized and return the payment you took without authorization and leave us alone. This account is CANCELED.
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