Yahoo!I can't access my yahoo account


i am really disapointed of yahoo mail because one day from no reason when i tried to access my account they start asking me for an key account nr which I should recive on my phone nr bud i never recive it. I called for costumer service for yahoo and also for my sim card network but nobody can help me. so no i lost all my information from my email that i have it from 10 years ago.

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