WorldSIMu. k. number provided does not accept international calls

29 July 2016

The U.K. number provided will not accept any incoming international calls, including those made from their own recommended roaming partner networks.

Their technical department has been working on it for one week, and finally customer service told me that if the WorldSIM card doesn't work it's my problem, and I have to contact each and every one of their roaming partners to ask them to fix the problem with the WorldSIM sim card. They even told me to provide them with feedback from their own roaming partners about the cause of the problem. They also refuse to refund the cost of the faulty WorldSIM card.

If you need reliability and good service, look elsewhere.

Responses

  • Wo
    WorldSIM Aug 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Hi Aukaneck,

    Please accept our sincere apologies for the inconvenience that you faced with our service. It is our top priority to make sure that all of our customers get the best possible service from our end.

    Please send us an email to [email protected], with your name, WorldSIM number and an alternate contact number. Our senior Customer Service Manager will get in touch shortly.

    Many thanks,
    WorldSIM

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.