World Educational Services — education verification
I needed to get verification for my education in Colombia. In order to get the documents they required I had to travel to Colombia. The Ministry of Education in Colombia simply does not do business by mail of FAX.
All original documents were delivered to WES. Then they told me that they need to confirm with the organizations in Colombia! My university confirmed but, of course the Ministry of Education has never replied to them.
Their customer service people are not helpful, the wait times to talk to someone are always more than 20 minutes. They encourage you to email them but never respond to email.
There must be some way to get this done.
Feeling very frustrated.