CB Department Stores Woolworths South Africa Complaints #2-21

Woolworths South Africa Reviews and Complaints

Woolworths South Africa review: Unable to cancel a credit card

Guy Eales of US

Sep 08, 2026 2:32 pm UTC

Verified customer

Featured review

I Have been trying to cancel my Woolworths credit card since 22 July 2026. I have provided a bank confirmation letter to refund the positive balance in the account (about R450), but WFS is demanding a bank statement , which i do not want to provide as transactional details are none of their concern. I can also not spend the money as the card has expired. i object to paying for the service i cannot use and do not accept that a bank confirmation letter cannot be used to process th refund

Desired outcome: cancel the card and refund the positive balance and any fees since 22nd July 2026

Confidential Information Hidden: This section contains confidential information visible to verified Woolworths South Africa representatives only. If you are affiliated with Woolworths South Africa, please claim your business to access these details.

0 comments

Add a comment

Woolworths South Africa - paid up letter 17

Resolved

Woolworths South Africa - Return policy 24

Woolworths South Africa - Settlement letter

Woolworths South Africa - No customer care

Woolworths South Africa - Food department

Woolworths South Africa - All Chicken Halal

Woolworths South Africa - Chicken rashes 250g

Woolworths South Africa - Customer care

Woolworths South Africa - Settlement quote/letter request

Woolworths South Africa - Centurion mall woolworths

View all Woolworths South Africa reviews and complaints

Woolworths South Africa Contacts

Woolworths South Africa phone numbers

+27 214 079 111

Click up if you have successfully reached Woolworths South Africa by calling +27 214 079 111 phone number 17 17 users reported that they have successfully reached Woolworths South Africa by calling +27 214 079 111 phone number Click down if you have unsuccessfully reached Woolworths South Africa by calling +27 214 079 111 phone number 21 21 users reported that they have UNsuccessfully reached Woolworths South Africa by calling +27 214 079 111 phone number

Head Office Switchboard

+27 860 022 002

Click up if you have successfully reached Woolworths South Africa by calling +27 860 022 002 phone number 14 14 users reported that they have successfully reached Woolworths South Africa by calling +27 860 022 002 phone number Click down if you have unsuccessfully reached Woolworths South Africa by calling +27 860 022 002 phone number 16 16 users reported that they have UNsuccessfully reached Woolworths South Africa by calling +27 860 022 002 phone number

General Enquiries

+27 861 502 020

Click up if you have successfully reached Woolworths South Africa by calling +27 861 502 020 phone number 1 1 users reported that they have successfully reached Woolworths South Africa by calling +27 861 502 020 phone number Click down if you have unsuccessfully reached Woolworths South Africa by calling +27 861 502 020 phone number 1 1 users reported that they have UNsuccessfully reached Woolworths South Africa by calling +27 861 502 020 phone number

Financial Services

More phone numbers

Woolworths South Africa emails

custserv@woolworths.co.za

100%
Confidence score: 100%

Support

shop@woolworths.co.za

96%
Confidence score: 96%

sales

Woolworths South Africa address

93 Longmarket Street, Cape Town, 8001, South Africa

Woolworths South Africa social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 17, 2026
View all Woolworths South Africa contacts