CB Department Stores Woolworths South Africa Complaints #2-21

Woolworths South Africa Reviews and Complaints

Woolworths South Africa review: Dish containing focaccia bread to bake

1 comment

Regina Azor of Johannesburg, ZA

Mar 05, 2025 7:01 am UTC

Verified customer

Review updated: Mar 06, 2025

Featured review

The dish containing the focaccia was bought sometime in December 2024 in Port Elizabeth.
I recently baked the bread as per your instructions. The focaccia itself was very delicious, but I am very disappointed in the dish after 1 bake, surely the dish is designed for multiple use. The dish is surely a health hazard.
I can only stress again that I am very disappointed with this purchase.
I have been shopping at Woolworths to a lifetime, and this is the first time I have a reason to complain.

Desired outcome: I would like a replacement were the enamel does not flake off.

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1 comments

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T. Cronin

9 comments

T. Cronin

Mar 06, 2025 6:14 am UTC

Verified customer

If the dish was meant for multiple uses and failed after one, it’s either poor quality or misleading marketing. Take it back to the store and demand a refund or replacement. If they refuse, escalate to corporate and warn others.

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Woolworths South Africa phone numbers

+27 214 079 111

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+27 860 022 002

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+27 861 502 020

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custserv@woolworths.co.za

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93 Longmarket Street, Cape Town, 8001, South Africa

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