C Nov 16, 2018

I ordered 3 tubes of Woolash because it was a better deal and also offered free shipping. The product did not work and I even lost eyelashes. I returned the 3 tubes as directed by the company. I received an email informing me that I would only receive a partial refund. When I asked why, I was told that they subtracted the original shipping charges (which were advertised as "free shipping"). I have never heard of a company doing this! Plus it cost me $7.69 to return the product to Woo Pure! Now I am out $13.44!!! NEVER AGAIN!!! And I would advise not dealing with this company. You can't even talk to a human to resolve your issue.

Post your comment