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Wish.com reviews first appeared on Complaints Board on Feb 2, 2014. The latest review unauthorized credit card charges was posted on Sep 15, 2021. The latest complaint Taking money out of my account was resolved on Jan 26, 2021. Wish.com has an average consumer rating of 1 stars from 4093 reviews. Wish.com has resolved 15 complaints.

Wish.com Customer Service Contacts

One Sansome Street, 40th Fl
San Francisco, California
United States - 94104

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Wish.com Complaints & Reviews, Page 19

May 17, 2020

Wish.com — Non arrival of parcel

Hi I purchased a Wireless GSM SMS security system Order ID: 5eb0a811a0cd9b1c447f3958 It still says it will...

Wish.comReceived an empty envelope

I recieved a small envelope from wish and it was empty. There was no info inside and just the address label for shipping.
From: PO Box [protected]
Taipei, Taiwan (R.O.C.)
NameEN Sku
Hanging pendant
GFA7HH401234-GD weight 0.036kg
I couldn't locate the item in my orders or figure out what it was since I order a lot! Thanks for any help you can provide.
Jamey Byers
140 Waterway Ave
Satsuma, Fl 32189 USA

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    WishNon delivery of goods after payment taken from bank

    I have sent proof of payment to wish and not had any delivery apart from 1 item of a 3 part order I'm am still waiting for the other 2 pierces to arrive and 3 more orders
    I have had a lot emails from wish all contain no relevant information
    The address given in the UK IS A FALSE ONE and I Intend to notify the police and the bank that this has been a fraudulent transaction
    MY EMAIL ADRESS IS [protected]@live.com

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      Wish.comI ordered a lady bag on 4/27/2020 and have not received it

      Item specifics
      Condition:New without tags :100% new, unused, unworn item with High quality.
      Size: One size
      Style:Handbag
      Material:Leather
      Features:
      100% Brand New and High Quality
      Material: Canvas
      Closure: Zipper
      Color: show as the pic
      Measurements: Length: 44cm; Width:19cm; Hight:30cm
      Qty: 1pcs
      Please note that slight color difference should be acceptable due to the light and screen.

      I ordered a lady bag on 4/27/2020 and have not received it

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        May 13, 2020

        Wish.com — 14 inch brazilian 3 bundle hair (ombre)

        I purchased this hair in 14 inches with another item, totaling 34.75... Immediately after...

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        Wish.comVerification of identification

        Well I have been trying to make a purchase and I done sent my Identification card and everything to you. I have not been able to make a purchase and I still have not received my packages yet from last month and also haven't heard from y'all at all since then.. Now I cannot use my wish account to do anything

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          Wish.comSurvival kit and hiking pole

          To whom it may concern,
          I purchased the two items above and paid for express shipping . Two weeks later and so still don't have them . I want a refund for this non express shopping.

          Sincerely
          Kirby A. Morrison
          [protected]
          [protected]@gmail.com

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            Wish.com3 mobile phones

            Seller contextlogic australia pty ltd sellers transaction i. d 8hd273140d897673j I brought 3 moblie phones cost $210.00 they dont work they have no service I need a refund
            I did post them to the address pay pal gave to me I posted to the a.m. p. centre 50 bridge st sydney but the phones were returned to me as contextlogic have moved my tranaction number is
            i. d ont98442xk990923p contextlogic have taken my money and I need my $210.00 returned please
            Regards caroline thomas [protected]

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              Wish.comIpad cover

              Still waiting for a simple order of an I pad cover. Ordered Order # Sea5bbd14510512185db407d Black Leather I pad cover. Total cost 16.80

              Store: vigoroso

              Tracking # [protected] receive 404 error message.

              Noticed that this is not a new thing with Wish.com. What a way to lose customers easily. Can't speak to anyone, can't cancel the order.
              Very upset and disapointed.

              Keith Ente, keith.[protected]@verizon.net

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                Wish.comLock picking set ordered over a month and a half ago

                Made me wait over a month and a half now telling me to be additional month-and-a-half I want my money back your customer service does not exist it's a f****** computer now I got a computer saying my complaint is too short I have to make it longer it's pretty simple you took my money and gave me nothing give me my Goddamn money back there's that longer

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                  Wish.comUnauthorized purchases

                  I have 3 unauthorized entries from Wish on my credit card. Fortunately one of these entries is a credit back into my account for the amount taken out earlier. Then there is $85 taken out of my mastercard on the 7th May. I have no idea what these entries are about. Can you look into this for me? There are no other details for these entries! Can you please reimburse me for the $85 debited on the 7th May 2020 and I would also like to know how these transactions happened without me knowing?

                  Thanks, Rachael McClelland.

                  Unauthorized purchases

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                    Wish.comPayment issues

                    I am having to stop buying from your site as my card since updating it on your system doesn't want to register that it has been updated as there is always a payment issue never had an issue before but I have tried to resolve this but to no avail to this end after years of happy service I am having to withdraw my service to you and your sister company cute which I am still waiting for two orders purchased on my old card if I don't recieve them soon I wil be applying for a refund

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                      Wish.comLatex gloves and masks on april 5th for 32.00

                      never received my order and just was told so many times it was coming and gave me a tracking which told me nothing. I have asked for a refund and now they told me it was refunded in April and I paid with Paypal and they have no record of this refund. it's just another story for me to get upset about. I am 85 years old and needed these things badly. It is now May 8th I am tired of their stories. they gave me some transactions numbers that tell me nothing order #5e89a22c68213af965716d4d says fast delivery for a box of gloves and 5-10PCSMasksKN95 MASKS for $32.00 now I want a refund please ADELE CAMPENNI MY EMAIL IS [protected]@yahoo.com

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                        Wish.comColoring book

                        I ordered a coloring book to be sent to post office box 431 Iron Station North Carolina 28080. I received an email confirming that my order was delivered only to find out that it was delivered to somewhere on someone's front porch / door in Dallas North Carolina. I do not understand how either of those two have anything in common and got confused with one another. I do not have any way to contact anyone or actually get some real support on how to get my order to me correctly. It was an adult coloring book titled "I [censored]ing hate you". Tracking number 9341989685090127020777
                        Order id 5eaa695b73cd140e58a7d498
                        My email address is riggs.[protected]@gmail.com
                        It would be nice if someone could contact me back immediately. Someone other than an automated message log. Thank you and have a nice day

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                          Wish.com3 shirts 2 phone cases, an AirPod case a pillowcase and etc

                          I ordered a bunch of stuff from wish such as shirts, phone cases AirPod case and pillow case and etc and when I go into my order history section does this mean it's cancelled my order or what does it mean because nothing comes up at all and I've been waiting for at least 2 months for my order to come in and nothings coming in, everything's gone apart from 1 item I spent over $60 and it's all gone from my order history please get get back to me asap because I wanna sort this problem out thanks !

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                            Wish.comI have multiple complaint I sent in my id and my account is still locked and I had $30 wish cash that's gone

                            I was first asked to send in my bank statement which I had a prepaid card so after months of dealing with that and not being able to order they said to send my id my account is still locked and now for the 2nd time the $30 I put on there for my wish cash is gone and this time it's not being fixed I think they should unlock my account give me back my money and do something extra for the trouble

                            I have multiple complaint I sent in my id and my account is still locked and I had $30 wish cash that's gone

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                              Wish.comCharged for 2 items I never purchased

                              In the last 2 months I was charged to my credit card for 2 items i never purchased. One was fully refunded to my card and the other was refunded but to wish dollars! totalling 27 $. I want a credit back to my credit card not for future purchases. This is fraud and not an authorized transaction by me.

                              Cancelled on Apr 21, 2020
                              Store: szsjty
                              Luxury Diamond Glitter Case For Iphone X Xs Max Xr Bling Crack Marble Case For Iphone 7 8 Plus Case 6 6s Plus Case Ring Holder
                              Multicolor, Iphone 7/8, Qty 1
                              Order #: 5e9edd1a694818b3a8d88b01

                              since then i have cancelled my credit card as the first mistake the month prior was for $336 dollars!
                              i have tried to reach their support but been told someone will get back to me in a few days, sev times now and no response

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                                Wish.comPurchase two phones still haven't got them

                                I purchased a phone on wish. It was supposed to have arrived on april 23rd and I still haven't got it. And I cannot get a hold of customer support and they deleted my order from the order history. So I cannot track my item. So this makes me really upset because I ordered more than one thing up wish and I have not seen anything from them and I have been trying to get ahold of them and I cannot.

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                                  • Tr
                                    Tracy Westover May 16, 2020
                                    This comment was posted by
                                    a verified customer
                                    Verified customer

                                    My phone was suppose to be here May 13th, never seen a tracking number on the order so I check the email they sent me when it shipped, the tracking number is on their but when I tracked it the tracking number says delivered to mailbox in Pennsylvania, I live in KY.

                                    0 Votes

                                  Wish.comSoldier model realist

                                  Relates to order number 5e9c03297f0049a90ff0a0cc. I paid for this item, to be told after being informed that the item had been shipped and on its way, I received an email to advise to expect a refund for the item as it no longer in stock. This item was for a birthday in less than a weeks time. I am deeply disappointed with how this was handled and the lack of notice given. Terrible service.

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                                    Wish.comPayment and refund

                                    I order a few items from wish and with out realising it I paid for the items. I didnt worry about it as I thought that I had enough money in the bank to cover for my items but I was I think about $15 short. So instead of getting in contact with me they cancelled my order and they said that they will refund all the money back. My problem is that they take my money straight away and yet its going to take weeks to refund the money into my bank account. How will I know that they will do that and will they refund all the money in one transaction

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