Wish

If you read carefully the sites can be wonderful! I've had a issue or 2 with them but the costumer service always got me taken care of.

Like so many of the reviews I just read, I ordered in April. It is now June 9th ! Still no order. No way to contact them to cancel! No person to ask. Rip off! Never use this company.

I am a Police Officer and I advise anyone not to order from this website. I got screwed over for 11.09 and they only refunded me a partial 2.49. With the other item I ordered, their website would not even allow me to download a pic for the refund process. They charge an exorbitant amount for shipping. Then I received the items and they were NOTHING as advertised in the website pictures. These items came from China and as the saying goes, if its too good to be true, it probably is. China is ripping the U.S. off! The government should shut down this website !

Wish essentially stole my money. On Decenber 6th 2021 I placesd an order for 1 pair of sneakers which cost $18. When I saw the order I placed Wish placed an order for 5 sneakers at a total billing of $216 which included shipping. To add insult to injury I never reciever the single *** of smeskers and all 5 pairs were sent to the wrong address. I've contacted Wish customer support at least 7 times and I get the same answers. 1. We're sorry it happened. 2. We'll look into it. 3. We can't do anything until the delivery is verified.4. We recieved verification of 1 delivery. 5. We'll refund you $18 (which I haven't recieved after waiting at least 1 month. I will never do business with Wish again due to my negative exoeriences

I have ordered from Wish many times in 5 years with no major issues. I loved shopping with Wish. Now they are saying they need a photo ID. What? I just do not understand why this is happening. I tried to place a order, paid like I normally do, then they credited my credit card back, which I appreciate. I do not understand what the problem is and why they think they need to authorize a loyal customer.

Past two days someone abuse my credit card and made purchase 4-times on wish.com (all the purchase amounts around 17€).

So I would like to reject those transactions - get refund for it!

Wish.com has all data about accounts so they can check for sure who is person, which made those transactions with stolen card data.

Thank you for help,

BR

Jure

I order a 131.00 bicycle motor and it was delivered to the wrong address by fedex the driver took a picture of it in front of door. But it was the wrong door and the wrong address fedex said they did there job that I sould contac you because you gave them the wrong address now i have been ordering with you for over a year this is the frist time I had a problem I would like to know what address you shipped to or getting my money back or get the motor that I order

Those are items I ordered from wish. I had a date as final pick by: 26th January, 2023; yet they have notifies me that I cannot get the items as the 'window' has closed.

I went to the drop off and got one item out of three that I purchased at the SAME date. No one will answer my emails and the phone number doesn't work

Order number: 63a60efd07f9303e29b2443a

Order number: 63a60efd07f9303e29b2443a

⚠️ Please note: Items not picked up by Jan. 26 will be canceled and may be ineligible for a refund

Learn more about our Refund Policy for Ship to Store orders.

That is the message I received prior to getting an email saying I cannot have the items.

Anne

on 3/12/2022 I ordered several items on the WISH website as I had done many times before. As I had moved to a new address I used the WISH app on my iPad to find my nearest pick-up point. Having done so I then confirmed my purchase and paid. In the confirmation e-mail I noted that the WISH app had suggested that my nearest pick-up point to my home was over 600km in Scotland while I was in Eastbourne.

I contacted WISH numerous times to tell them about the mistake that their app had made in selecting my pick-up point but they did nothing to cancel or redirect my order. When trying to contact customer services I felt I was just dealing with Bots since no one seemed to be able to understand and deal with the issue.

I will now face having to forfit some of the cost of the refund because I didnt collect my order from the pick-up point

Hi there my name is Katelyn and I have been a wish customer for over a year now and I have not had a major problem with the app but now I don't seem to understand that before I was allowed to buy stuff off this app but suddenly it tells me I need my photo identification and when I take a picture to send it says oops something went wrong and never lets me send it.

I originally ordered 40 dollars of decorations (fake hanging wistera plant ) I got a bunch of stems with hardly any leaves or flowers I submitted pictures to them and they gave me credit. I tried to use my credit to order jeans and to save on shipping I selected store pickup. When I got an email it was ready for pickup I go to the address and called and found out that location was closed and had been closed before I placed my order. I got a refund and reordered the jeans and they sent me 50cent earrings and now have blocked/suspended my account for fraud and won’t return my 41.98

My family and I have 4 accounts and we all live together and honestly, only 1 account ordered a lot. However, the products arrived in an empty bag or damaged so I asked for a refund... Since that has been happening a lot, they flagged my account for 'suspicious activities', but it's not even my fault. I offered to return the products, but they told me that they don't offer returns in my country... So wrong stuff keep arriving, I ask for a refund and boom, over night my account got blocked and then I checked my family's account and they blocked all 4 accounts, because we have same ip address.

I handed in my id a month ago and no response. Every dm on social media get's ignored and via email they give me a 'macro' responds. All I am asking is, can you unblock it today or not, I want to prepare for christmas, even if the answer is 'no', but just let me know, but they decide to ignore me, per ususal...

I have 15 wish cash left, but I have over 20 orders in transit that didn't arrive, so in total that is 100 wish cash in 1 account,...

Fcking losers, don't even know how to communicate and now they stole my money

This started two weeks ago. I was attempting to use their various coupons/promos for free shipping on my order. Every attempt I made to apply a code was either: code invalid, cannot apply code, and coupon/code has expired! The dates for expiration are on the form to copy the code to my account; they were all valid until dates in early December. I contacted their customer service department repeatedly, and they sent a link stating the rules of prices and purchases. That was not the link needed. It did not contain any viable information for my problem. Today, I found the free shipping policies, and the codes. The policy stated all codes were valid and CHOOSE one for your purchase. After 4 different coupon attempts, I was still unsuccessful. I downloaded their app, and requested credit card number for verification; no charges for app or install. I hit the "Finnish" button and the next window asked about saving card information. I hit no, and the next screen then stated my information was invalid, try again, so I did. A pop-up stated use valid information! I hit cancel, and left the site; after clearing the card info. Then I receive a phone call from my bank asking if I had made a $39.99 and a $2.99 charge tonight? My answer is no, and I explain the situation, the bank is handling that. They sent a website address; CNCTWE.com. I never heard of it, let alone bought anything. So I have been lied to, and attempted to steal from me.

new address start day 11 22 ericcaldwell169585688 ssn1024peach street eri pa 165-01 old address 1017french st erietell fedex drive go one block up street peachstreet ericcaldwell email is [protected]@gmail.com wish.com shipping notes history of 90 day at old frenhstreet 239e12 ineri16503 245e8th eri pa16503 ericcaldwell sea if resend oldwishorder email was teddyeric07 gmail .com note phila pa 315s phila pa 19107 no sent order erie pa 16501send them email tell of good new found old wish.com payed ored sending them week or2 ...shippingdeptwish.com email incoming

Wish has blocked my account and its been about 2 months now I still haven't received an answer to why it's blocked but i also still have $93.00 on my wish cash account and I can't spend it and and they won't put it back on my credit card ive spent hundreds of dollars on there ots not my fault there products are poor quality and cheap and I have all of the screenshots of every conversation and every thing I have purchased from them I would like to get my account unblocked or get my money off there and put back on my credit card

My husband ordered an E-bike on 8/23/22, paid for it and rec'd email confirmation and USPS tracking number. Tracking shows order delivered to our PO Box on 9/1/22.

What we picked up was an envelope with 2 rings, an eyebrow pencil and some unrecognizable broken plastic, not a bike.

The post office has confirmed that what they rec'd from WISH, with that specific tracking number weighed only 2 ounces! Obviously a bike was not shipped!

My husband and I have contacted WISH multiple times for a refund, they've stated, multiple times, that since the tracking shows the order delivered, there is no refund.

I called their 800 number, recording states they have "no phone support" and refers caller back to their email.

I also sent a message on the WISH Facebook page, no reply.

Hello

so it has been a year since wish has blocked/locked my account from being used to purchase stuff. I have emailed them my ID sent it threw the app, I have sent them messages on Instagram, Twitter, ext. On Instagram the only thing they say to me is that they cannot assist me. their email ghosted me even tho I sent my photo ID, and me holding it. there Twitter said the same thing as in Instagram. still nothing, I have sent them my ID tho, they are holding 220$ of wish cash from me spending. I even tried to enter my PayPal, they have blocked my PayPal email from their system. But 1 day after the ban they sent me this image (below)

First of all its super hard to get with online chat its not easy to find period. I did get in contact with them to ship items back that were way too small even using the size chart. I was sent a shipping label for both items, and I asked if iI had to pay return shipping, because there is a location thats states you do. Well, I was told being is the U.S I didn't have too. Well guess what, took to the post office, and they stated the shipping lables are worthless. I still have to pay shipping which came to 39.40 for both items. I should have just kept a pair of the pants and gave them away because I basically paid for them twice. I am furious and did report this company to BBB. Yaw need to be shut down, period. This is coming from someone who hardly ever leaves posts, so I hope everyone learns from this, if not now, one day you will.

I ordered 2 coin albums for my euro coin collections which looked big in the advertisement, but you have sent me a small tiny book of 15 cm and the coin compartment is too small to put in the 2 euros.

Kindly send me the return postage so that i can send it back to you and you can either send me then albums that are big enough to accommodate 2 euro coins or send me my money back to my credit card.

Thankyou

Baldwin

I got blocked, no reason was given, just blocked... I didn't refund anything or anything like that and now I have 200€ on my account I can't use Great...

Please Fix

Wish (your co.) keeps sending me the wrong products. The service delivered earrings when I ordered 4 2021 newest green mask stick green tea mud mask oil control eggplant vitamin c acne clearing solid mask charcoal cleansing mask blackhead fine pores mask. Wish.com has done this to me several times. It asks that I go through this process to get my order right when I did nothing wrong... But give you my money and trust you. It's time consuming. Exhausted by this process I am willing to spread the word about my frustrating experience ordering from this company. I'm about to complain about this on my podcast. Wish.com is a great argument for paying a little more for better service. Guess i'm back to amazon. Wish.com has very bad service and response time!

P.S.

How do you get facial mask and earrings mixed up?! (fiwu!) please explain.

Wish fraudulently charged my debit card this past week. I have NEVER purchased anything from Wish and the only thing I've don't differently is re-access my Facebook account in the last week. You cannot reach ANYONE at Wish.com and cannot get help with the fraud charges. I am at the point that I refuse to ever have a debit card again and plan to tell everyone I can reach about the Wish.com fraud.

I placed an order on 7/5/22 for $27.94 three items jewelry and clothing and it was sent to another address and was paid for can someone plz send my items to the right address I had given I contact the post office they said it was delivered to Somersworth,nh I live at 2-a Lagasse st Rochester,NH 03867 my number is [protected] Kianah currier thank you

Dear WISH:

1. There have been about 20 items I paid for that I paid for, but they never arrived despite Wish site stating they arrived. I can't call and talk to anyone about this, so how do I either get my orders or get a refund?

2. On several occasions I paid for one item, but was charged for 2 or 3 of the same item--only receiving the one. I want my money back. How do I get it back?

3. Also on several ocassions, I was charged for items I neither ordered nor received. And again, I want my money back. How do I get my money back?

3. I believe Wish and PayPal are in cohoots together. Somehow a PayPal account was created on my iPhoine and nearly $800 of merchandise was ordered. I never received anything and the bank won't reimburse me. I can't get PayPal to help me out with this either.

All together, I am out about a couple of thousand dollars over the year or so that I was using Wish. I am disabled and on a very fixed and limited income and I really need my monery back, PLEASE HELP ME.

Cheryl Newman

[protected]@gmail.com

[protected]