The complaint has been investigated and
resolved to the customer's satisfactionResolved WinCo Foods — customer harrasment
resolved to the customer's satisfaction
Today in WinCo located at Pomona, CA, at 8:45pm, cashier in lane #4 (named Lisa) snatched from my Wife’s hands a Chinese lucky cookie’s bag and threw it under the cash register (do not know if it was the garbage) just because it did not have any bar code / price. A friend that was accompanying my Wife asked the Cashier if there was a problem and she answered “No I do not have a problem, do you have one?”, after that her behavior was very sarcastic and at the end when my Wife and friend where leaving, she shouted “Hey men, have a good night”.
After the incident, I complained to Wayne Weathers, the Store responsible at that time, who really did not care about it, he just said that he was going to talk with Lisa about it, when I asked him Lisa’s name, he said “I am not going to give you all store employees names”. I saw that I was not going to get anything from him, so I decided to write a letter of complain to Hector Salas, the Store Manager, let’s see what happens.
My Wife is 6 month pregnant and really had a very bad experience.