White Castle Managementchange returned incorrect. unable to resolve at store level

B Jan 08, 2019

On January 5, 2019 on 7:07 pm visited store located at 59th Western in Chicago, Il, via the drive thru. Gave associate $20.00 Bill total of order was $4.84, my change should have been $15.16. The associate gave me one five dollar bill and five one dollar bills, one nickel, one dime, and one penny. When brought to her attention she apologized and got her manager a male. He didn't immediately speak to me but appeared about 5 minutes later and told me"well we counted her drawer and it's correct. You can come in the morning and speak with Jerry. Of course her drawer was correct my money was probably in her pocket. The server was team member #2147. $5.00 is not a large sum of money but theft is serious. Thank you.

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