Whataburger review: Sweet and spicy bacon burger meal

I went to the Whataburger on College St in Beaumont TX on 4/5/21 to get a Sweet and Spicy bacon burger meal and it was awful. There was no sauce on the burger and it was cold. The French fries were cold, hard and stale. I was in line over 15 min on my lunch break. The only good experience was the lady at the window. She was very polite.