CB Fast Food Chains Whataburger Complaints #242-261

Whataburger review: received wrong food

Stephanie McKinney of Houston, US

Dec 17, 2019 3:27 pm UTC

Verified customer

Store #144 - Order Number 378330, 12/17/2019 at 1:12:21PM

I ordered at the drive-up window and the cashier clearly read my order back to me:
It was: (1) Grilled Chicken Sandwich, Dry, Lettuce and Tomatoes only, small fry and a cup of water.

I received: (1) Fried Fish Sandwich WITH Mayo and Tomatoes Only, small dried out fries and a cup of water.

What made it even worse is that I waited at the pick-up window for 10 minutes before she handed me my food and I was late getting back to work and could not return to Whataburger to have them correct my order.

I am very disappointed right now in Whataburger. I know they can do better than this.

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Whataburger Contacts

Whataburger phone numbers

+1 (210) 496-4000

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100%
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San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Home Office

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Whataburger emails

customerrelations@wbhq.com

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Confidence score: 100%

Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

Whataburger social media
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