CB Fast Food Chains Whataburger Complaints #202-221

Whataburger review: Horrible customer service

Mandie930 of Austin, US

Apr 25, 2021 8:41 pm UTC

Verified customer

On April 20, 2021 I paid with my credit card outside. I used a coupon for a free burger with the purchase of a meal. I got my order but was missing the free burger. I told them and they told me to drive forward so I did. The female manager don't know her name because I didn't pay attention but I should have because she had a nasty attitude. She came out with an attitude saying that all the burgers were in the bag I showed her the two burgers and she demanded the whole bag back because she thought I was lying and she said she had to check for herself. Never going back to that Whataburger in Alamo, TX. My ticket number 1531301

Desired outcome: Just want better customer service

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Whataburger Contacts

Whataburger phone numbers

+1 (210) 496-4000

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100%
Confidence score

San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Home Office

More phone numbers

Whataburger emails

customerrelations@wbhq.com

100%
Confidence score: 100%

Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

Whataburger social media
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Jun 13, 2026
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