CB Fast Food Chains Whataburger Complaints #2-21

Whataburger review: Customer Service

Tishis40 of Forney, US

Mar 08, 2024 2:20 pm UTC

I went through the drive thru on my lunch break and order the HBBQ CKN STIP MEAL. I asked for onion rings. I was asked to pull up which was 5min of waiting. When I got my order my onions rings were burnt at the bottom and also very hard and crunchy. I went back in and told the lady hey my onion rings are burnt. She then takes them to the girl not sure her name She has a blonde short cut shaved or very thin at the sides and the back. She looks at the girl and says burnt how rolls her eyes and snatches the bag from the worker. None did anything wrong or to her except ask for fresh and decent food. I paid $13 for my lunch; I would like food that is digestible. I am dissatisfied with the service and mood of that place.

Desired outcome: For the customer service experience become more common and friendly. I also want my meal because these onion rings are now having onion hanging out just sloppy.

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Whataburger phone numbers

+1 (210) 496-4000

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San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Whataburger emails

customerrelations@wbhq.com

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Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

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