Western Dental Services review: Nearly drowning me and suffocating me.

See attached docs of my complaint...
They have not issued me a credit yet. They billed me for services not even performed but they cant seem to issue me a credit. Also, there customer service is terrible! They cant resolve any issues they create and they created many with me. I will never ever trust my mouth in their hands ever again! They almost suffocated me to death twice! If I would gave died I would gave came back and haunted them from the grave!

I had an appt. set originally at the beginning of Jan.2020 for an extraction and implant. Western Dental called and had to reschedule it to the end of Jan.2020. Then Western Dental called me again and changed the appt. to the next week. Western Dental had billed me two weeks before the treatment was even started. When the day of the appt came to start the trestment they said they could not do it but yet they still charged me two weeks earlier and expected me to make a payment. I spoke to the manager Sanian at the location I was suppose to get the service done that day so I could get credited for what they charged me so far since they did not perform the service on me. He said it will take up to 20 days to get the credit. Then a whole two weeks goes by and I get a call from the Western Dental office on El Camino Real in Santa Clara saying they need my card number to credit me. Why did they not ask that at the time in their office instead of waiting two weeks later? Plus they had it on file because they charged my card without doing the services but yet they play stupid and say they dont have it when I am deserved a credit for the services never performed! So I called today (over 30 days now) and I still have no credit issued to me. They said it takes 20 to 40 days and it is still in approval process. Excuse me but they charged me before any services were ever performed and never ever performed those services but yet it takes them forever to approve something they should not be questioning and they owe the credit to me but don't issue it! I call this bad business. Crooked business! Terrible business and I plan on making it known to as many people places and things I can in this world! Not to mention they almost suffocated me twice! That is in another complaint I've sent to you and the BBB and the Dental Board!