Dog Ear Publishing Logo

Dog Ear Publishing

Having problems with Dog Ear Publishing?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Dog Ear Publishing Customer Service Contacts

4011 Vincennes Rd
Indianapolis, Indiana
United States - 46268
Please note that Dog Ear Publishing has gone out of business. 
We cannot guarantee that complaints submitted against this business will be seen, responded to, and resolved. is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dog Ear Publishing Customer Service. Initial Dog Ear Publishing complaints should be directed to their team directly. You can find contact details for Dog Ear Publishing above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Dog Ear Publishing. Discuss the issues you have had with Dog Ear Publishing and work with their customer service team to find a resolution.

Dog Ear Publishing Complaints & Reviews

Dog Ear PublishingOrdering

My last successful order was in March of 2020. I'm now trying to re-order more books but the website says "this book is no longer available". It also said that in March so I had to e-mail a Chris Robinson to place an order. When I got my last order I was surprised that Dog Ear was NOT the publisher but Book Plate. I tried looking at Book Plate's website but the website has been disabled! Thank God I saved all of my book files and I'm now creating a 2nd edition of my book on Kindle Publishing.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Aug 13, 2020

    Dog Ear Publishing — My books

    I have been trying for months to get in touch with Dog Ear Publishing. I tried emails, with no reply, phone...

    Aug 06, 2020

    Dog Ear Publishing — Books

    Dog Ear publishing has published my books for the last 4 years. Suddenly, none of their phone numbers or...

    Dog Ear PublishingAuthor Royalties

    After publishing five books with Dog Ear, I have finally been bilked out of all profit payments due me for 2019. It is impossible to get a hold of anyone for explanation, particularly Ray Robinson, the company's owner, who has refused to respond to numerous emails and phone calls. I have also spoken to other company representatives who merely refer me back to Mr. Robinson. This refusal to pay royalties and failure to respond to complaints has affected many other Dog Ear authors, resulting in its "F" rating by the Indiana Better Business Bureau and the revocation of its accredidation. I have also registered a complaint with the Indiana Better Business Bureau.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Aug 09, 2019

      Dog Ear Publishing — Here's a new article about dog ear publishing in the indystar

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      Dog Ear Publishingself-publishing package

      Dog Ear Publishing has excellent intake information, and the product it produces looks very good. That's the upside. Now for the downside.

      Dog Ear has not delivered book orders on time almost ever in the several years I worked with them. They say "can be printed within 24 hours", but usually is within a week. I paid over $100 for an expedited order, but the guy who was supposed to get the book shipment got a note the shipment would take an extra week - what did I pay for? Oh, and... Dog Ear did not send me the same notice. So I did not know the $100 expedited shipment would be late until a possible client called me furious I did not deliver books.

      Worse is how the staff is. I have months and months of emails where they were like the keystone cops - sending me the wrong files to review (someone else's cover, someone else's file), sending me an old file when I had already sent back edits. I would respectfully return, work it out, but eventually they started to get testy with me. There was no one to raise the issue with because they are all friends there, really unprofessional, and the guy ended up defending the woman whose crazy emails I produced for him to see - he refused to read them. Acted as if he was above that sort of thing.

      Their 888 number on the website sent me to a woman who acted annoyed and said I was supposed to select one of the number options, but there were no number options, and when I told her she was annoyed - not helpful. Again, a bunch of juveniles.

      It's too bad. There are things they do right, but they are cynical about their clients' right to expect good service and clear commitments. I wouldn't suggest them to anyone ever.

      Options include Create Space which is very good finally, or other groups.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Dog Ear Publishing — dog ear publishing - fantastic

        I received my complimentary copies of "Legacy of the Light", and all I can say is: FANTASTIC! The book look...

        Dog Ear Publishing — advertising fraud

        This company pays Google Adwords to advertise under my book publisher's name "American Book Publishing"...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Dog Ear Publishing — dawg gone

        I purchased Google ad service. Over 625 clicks went directly from interested parties to my web site (thi...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Dog Ear Publishing / Authorhouse Publishing — ripoff is underestamating

        Sadly I feel good to see I am not alone here! I work very hard to write about my life to give hope to...

        IN THE NEWS

        Unhappy consumers gather online at and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.