Wells Fargo review: ssn wrong/account closed/not my fault

I tried to open a bank account with wells fargo... When I did I gave my "personal banker" my i. D. , ssn and other forms to identify myself. After completeing what I thought was " opening an account" I naturally went back home and waited for my checks and dc to arrive in mail. Wanting to check things out further I went to there there website and I had noticed that my bank account was on a hold. I realised that she had given me a folder that was licked close. I opened it and she had my "tin" or "ssn" incorectly by 1 digit. After calling and trying to clarify what the issue was. They had stated that I had falsely identified myself which means that they will not let me use them for buisness. So I asked for $$$ back and they said I had to wait 2 weeks for it to close and then they wil mail it to me which takes another week. Upon me complaining further the manager at the location (9th st. / greenway-phoenix az) which I believe her name was "sergi patell" had told me that my banker at the time "ponja" stated I had never given her my ssn. And that I had mis identifeid myself. Now I have to go to ssn administrator to get a letter from them to that states I am who I am. {like my birth certificate, professional licenses, diploma and several other documents isnt good enough. Not nly is this embarassing to me. I cant acces or take out my money. Or does anyone there believe me. Its one thing to make a mistake. But when a "personal banker" doesnt own up to there mistake it makes you wonder if I was depositng 1000$ and they had misenterpreted that into 100$ what would happen then? Who are these people and why are they in charge of hiring people with no dignity?