Wells Fargo

It is now 3:00 in the morning - Central Standard Time. I logged on to file another complaint with you and checked to see if there was a comment or update from my previous complaint the seems to have been removed.

We are facing the sale of our home today. After 3 1/2 years of fighting with you about. We had an approved Loan Modification that you failed to send the schedule of payments you threw out. For the last year and half the only contact we have had from you is emails talking about how great you are - not a phone - not a email - just statements for our escrow and mortgage payments or your attorneys. We have ruined our credit having to fight this. You have no desire to work individuals and of course your entire has been plagued with scandals. Your own attorneys won't contact people to work with them. You just send out your notices and then nothing. It doesn't matter asking what can be done because we have had to file emergency bankruptcy 3 times to stop the sale.

I have filed a complaint with the Federal Trade Commission, the state, and this morning I will be talking with an attorney to file a suit against you, as well as, a restraining order to stop the sale. If that doesn't work then I will contact the media at one of your branches in Houston to tell them how you stole home because of your neglect and poor excuse for working with individuals and their families.

We want to work this out, but you have to stop the sale of the home today. I want my modification back, I want my home. How are we supposed to fight you? You are the big bank that stomps on people and destroys them.

You have the power to stop this auction this morning do it.

Jessica Shockley
please call [protected].

My parents havea trust account at Wells Fargo. They are both deceased. I have been trying to close the bond for over a month. They keep sending me the incorrect paperwork which I do not need as they named me as both the executor of their estate and their successor trustee. Despite having all of the needed paperwork filed with the courts by my attorney they still keep requesting unneeded forms.
Closing the money market checking was a nightmare. I spent over two hours with a person who was on the phone with another office the entire time only to be told that the account could not be closed on the last day of the month. I then had to go back four days later and spend another two hours to finally close the account

Today I supposed to be able to withdraw funds but I finds out that its not in my open account but my payroll sent it to the old account which was closed. because I forgot to give them my new account my payroll ended up depositing it to my old and closed account.

My biggest frustration is I cannot withdraw any funds because wells fargo staff cant do anything. The money is just sitting there as the Ach department cant even transfer to my account I 'm on medical leave .And no one can help me even the corporate office.

I really thought wells fargo has all capability with any transactions including my problem.

I'm the most frustrated customer of wells fargo at this point.

Is there anyone else knows everything?

I have to wait till Monday 9/23 maybe even 9/24.

I have no money today, I have some payment arrangement as well.

well fargo and the staff is the same "they cant help me"

P.S my employer is with wells fargo too.

Anyone! Anybody!

desperately frustrated and mad,
Juliet Benin
email;[protected]@yahoo.com
phone: [protected]
acct#[protected]

More wells fargo corrupt executives responsible for one of the biggest banking fraud schemes against the american public in history. Michael Devito, Liz Bryant, Liz Djokovich Bryant, Perry Hilzendeger, Brad Blackwell are executives of wells fargo are responsible creating fake accounts, stealing money from bank customers and people losing their homes and being homeless. They have the money and blood of the american public on their hands. All have been employed by the wells fargo corrupt scamming machine for many years they just have now been moved around into other positions to hide their scamming from the public. Their assets should be seized and they should be jailed along with Tim Sloan and Greg Gwizdz and Franklin Codel along with others who hide behind this corrupt institution! The public must know who these criminals are!

I have been trying for 3 weeks to redeem some of my rewards points on your website. Tried to order music several times and the website freezes and returns me to lead page. I call customer service on august 25 and very clearly explained what was happening. I spoke to anna (francis) at 877 517-1538.

She could not help me and kept trying to tell me to order something else. I said no... And distinctly told her I needed to resolve this before some of my points expired 8/30. I insisted she call me back with a solution.

She never called back with a solution!

I consider this unacceptable service and unacceptable behavior on her part. It also might imply this is another example of misbehavior wells fargo has exhibited in the last few years. Is the rewards program a scam?

Please resolve immediately or my next move is to publicize this as another wells fargo fiasco (and to transfer to another bank).

Mike maynard

Wells Fargo has threatened to foreclose on my home, even though payments were sent to them. Regular mail, registered mail, and certified mail were ways in which payments were made, but the company returned all payments! There is no access to the online account, as there was previously, so it was impossible to wire payment. In writing, my circumstance was explained: divorced, loan is in ex spouse's name, but loan had not been paid. Wells Fargo returned payments and letters explaining circumstance. They seem determined to foreclose on property, why return payments? This week, a payment exceeding 100% of monies due was sent express mail. Will they refuse a payment exceeding ALL monies due? Seems like predatory lending...

I was asked to make a deposit for a friend who was out of the country but, when I got to your bank with cash I was turned away. I was informed that your bank doesn't accept cash deposits unless you have an account and ID. What? That is about the dumbest thing I have ever heard. One would think with your bank's reputation that you would try and accommodate anyone that walked through your doors.

are used to have an account with you guys but I canceled it and my sister has an account it's ridiculous when I have to deposit $25 I have to go out of my way to go get a check to deposit it doesn't make sense I'm very disappointed with your service every other bank don't have this issue if I wanted to open another account one day with you guys it won't happen again because I don't want no one else to have the same problem depositing any cash into my account

On Saturday July 7 th 2018 I made a $1000.00 ATM Deposit the atm has a maintenance message and shut down gave me a receipt I immediately called customer service and explained what occurred I was assured by representative that he did see the deposit and that Monday morning 7/9/18 the money would be in my account... well 2 months have gone by and they reverse the credit without any explanation I've cslled umpten times countless hours with no resolution.. how can a reknown corporation multi billion dollar company and still have no explanation as to what happened to my deposit it's just distasteful unacceptable I need a resolution ASAP this is causing stress and hardship

All Wells Fargo executive level should be in jail for fraud. Unauthorized accounts, 'mistaken' LOL foreclosures, insurance and services charged for but never asked for. Wells Fargo is a criminal organization.
As CEO and President at WELLS FARGO & CO, Timothy J. Sloan made $17, 507, 265 in total compensation. Of this total $2, 400, 000 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $15, 000, 007 was awarded as stock and $107, 258 came from other types of compensation. This information is according to proxy statements filed for the 2017 fiscal year.

Please do not invest in Wells Fargo Intuitive investor

I invested $10, 000 and lost hundred dollars in less then a week.

And the response I got from Wells fargo was to take a money and go as they said they cannot help. Yap! monkeys would do a better job!

See what they responded with,

" Please switch to a different brokerage product.
We apologize for any inconvenience caused."

I had Surgery on 7-31-18 and paid deductible. For some reason 1 month leter my checking account got charge again, and wells Fargo will not help me to reverse this charge, and with all my regular bills start positing to my account and they will charge 35.00 per transaction, now I am negative 456.00 and wells Fargo did nothing NOTHING AT ALL, gave proof and still nothing.

To: Wells Fargo
Subject: Unauthorized and Back Dated Annuity

I am an honest man and I would not be writing this letter if I had agreed to purchase an annuity. I did not agree to put my money into any type of annuity. I wanted my money to remain in the IRA.

1. Mr. Aubrey Parker claimed that he met with me on 12/08/2018.( See attachment wellsfargo-letter1) I emailed a copy of my passport to Aubrey Parker and Julie Lambert on 05/03/2018 which shows I left the country on 10/26/2008 and was gone for over four months. (See attachment mypassport2 lower right hand corner).That's why Mr. Parker had to misrepresent and fax the documents to my wife. He never spoke to me. If I met with Mr. Parker as he claimed then why did he fax the documents?
2. Aubrey Parker moved my money into an annuity without my knowledge or signature. He has never told me that he put my money into an annuity because he knew I did not want it. Two weeks before I left I paid over $14, 000.00 to get my money out of an annuity. He moved my money into an annuity while I was out of the country.
3. The signature page was signed on 04/07/09. This was several months after Aubrey Parker had already moved my money into an annuity. This seems to indicate Mr. Parker did this intentionally no matter what I wanted to do with MY money.
4. The Fixed and Equity Index Annuity Disclosure Statement was faxed and misrepresented, the document was BACK-DATED to 12/11/2008 by Aubrey Parker. The document was actually signed on 03/09/2009 (the day he faxed it to my wife). Mr. Parker told my wife he needed my signature in order to send any requests that I would be making. See attachment, dates were back-dated by Mr. Parker.
5. Mr. Parker intentionally put my money into an annuity that was full of fees and penalties even though I told him to leave my money in my IRA. He let me make withdrawals from my account and never told me that he had moved my money into an annuity.
6. He charged my account with fees and penalties that I never agreed to.
7. I have provided proof to Julie Lambert that Aubrey Parker back-dated the documents and I never requested them.
8. I did not purchase any annuity or authorize the purchase.

I am an honest man that worked, made sacrifices and saved my money for 34 years. I looked forward to retiring from AT&T and doing the things I wanted to do with my money. One of your Financial Advisors decided to do with my money what he wanted to even though I told him to leave my money in my IRA. I have provided evidence to Julie Lambert that proves Mr. Parker exhibited unethical conduct..
I have been with the same bank for over 32 years, through the name changes and never had a problem until Mr. Parker brought his unethical conduct and lies into the picture. Aubrey Parker managed to take everything that I worked for. I am still paying taxes on this mess he caused. I just want the truth to be known.
Mr. Parker has never told me he put my money into an annuity.

I went to open an account in August 2017. I opened one online in which it detailed I could make my 1st initial deposit online. I went with this bank for this convenience even though the nearest branch was 16 miles away. After this account was opened (without my initial deposit) I called to see if I could add my husband. They said I could not to this type of account. I closed the account and followed their instruction to open a new account using the "joint" application. I did this only to find that it flagged me due to just closing an account and declined my application. It seems as everyone I spoke to at Wells Fargo gave me different conflicting information. I was disappointed that this is one of our National Bank Chains in America and they really have no clue what they are doing.

I went into the branch#0068338 3 on Friday, August 31st to get my payroll check cashed like I have done for over a month now and was very disappointed with the customer service I received. Like always I handed the lady my check with two forms of ID and she cashed it and I walked out. Once I get outside I realized that she had charged me a $7.50 fee to cash my check which was written off of your bank. Since I have never been charged a fee before when I went to cash my check I went back in to ask why she had charged me $7.50 to cash my check. She proceeded to tell me that they always have to charge this fee and couldn't waive it. I told her that for the past month or so I have never been charged and she said they had just waived it those times out if courtesy but couldn't do it today. The problem with this is I was never told I was being charged a fee and had I been told this beforehand I would have took my check elsewhere and had it cashed. Actually I would have took it to Walmart and got it cashed and would have only been charged $3.00. I asked the lady to waive it this time out of courtesy since she failed to inform me about this fee but she rudely told me she wasn't going to do that. I even asked her to reverse the transaction so I could take it elsewhere and she said she couldn't do that either. I was very upset with how she spoke to me and the fact she was unwilling to help me out I anyway where I could have avoided being charged the $7.50 fee. I know that might not sound like alot to you or your company but it is to me. I only work weekends and my husband is unable to work and is trying to get his social security disability so every dollar counts and matters. I understand perfectly that banks have rules but if this so called fee couldn't be waived just how was it waived before and why was my fellow co-worker not charged this fee when she had her check cashed their today just like me. Sounds like discrimination to me. The lady can waive the fee for another person cashing her check there who doesn't have an account and has actually worked at the company longer but she could not waive my fee or give me the option of having it cashed the check or somewhere else by telling me before she cashed the check about the fee. That is just downright terrible customer service and I will never do service with your bank again.

I made a claim regarding ATM usage in India and Russia. Total claim is over 7000 USD.

Claim was denied, on their words, because I validated one of the transaction trough SMS.
Even though I don't recall authorizing any usage in India (about 300 USD), they also denied all transactions in Russia ( close to 7000 ) explaining that if I authorized those in India, it would automatically authorize in Russia.
Also, they are not allowing me to send another claim only for Russia ( the majority of dollars ) because they were already disputed.

I was clear that was not on those countries on those dates, India I went several years ago and Russia I was recently for the world cup, I did notify then on my first call.

Please Wells Fargo, check your security features, instead of denying my money back, check how this transaction was actually made as my card was always on my possession and I never shared my password.

Hi, I was going to open an account at a branch on Stephanie and Sunset Rd.in Henderson, Nv where my girlfriend banks, but after going in and seeing how you operate I would never do it. I watched a couple in line doing a transaction where the Teller had to call over a Manager, the Manager did his thing then walked off, the Teller then did a few more things and said he had to callbtje Manager back again, the Manager came back, did something then left, the Teller did a few more things then called for someone else who appeared to be above the Manager. This took about 25 minutes, I saw the same type of thing at almost every window. What is wrong with you people? It looks like you have more Managers walking around watching every Teller than actual Tellers, the line was around 20 people long waiting on 3 Tellers going through this procedure over and over, I have an account at two other banks, Nevada State Bank and the Navy Federal Credit Union and don't see anything as ridiculous as your operation, it's obvious you don't trust your Tellers and or don't give them enough training to do anything without calling a Superior over for almost every transaction. Your Bank looks like a comedy show, with FBI agents/ Managers in suits running between Tellers taking forever for people to do simple banking. Its painful to watch. You appeared to have trained the Tellers in politeness pretty well because they were big on Smalltalk asking things about the customers plans for the day, but wouldn't training them to get the customers in and out without going through your painfully slow system be more efficient? People seemed ready to explode by the time they were finished. 

 

Sent from my Verizon, Samsung Galaxy smartphone

Wells Fargo payroll services are completely incompetent. They have no idea how to do clergy payroll services, and they cost us a lot of money as a result. Clergy are considered employed for federal income taxes, and self employed for Social Security and Medicare. We get a W-2, but we don't have standard withholding. We either set aside money for quarterly taxes or ask for voluntary withholding. We had opted for the latter. We had about $5, 000 voluntarily withheld for 2017. The W-2 was completely wrong and had to be redone for several reasons. Despite our pleas and the advice of our accountant to do otherwise, Wells Fargo insisted on having the IRS unnecessarily refund the full $5, 000 to us as they redid our W-2. This meant that we had to immediately withdraw $5, 000 from our savings to pay estimated taxes while we filed for an extension (while waiting for the refund, which six months later we still have not received). It also meant that, in the view of the IRS, we hadn't paid this money to begin with, so we got slapped with penalties. We have lost out on interest on this money for 6 months and counting. Fortunately, we had it. If we had had to borrow it, we would've been paying interest on it for 6 months and counting. The money, being tied up, has not been available for our use. The matter also cost us an additional $750 in accounting fees to prepare our taxes. Then, we also asked that the voluntary withholding in the same amount continue for 2018. Wells Fargo agreed, but then did not honor the request. Now we are paying quarterly taxes ourselves as a result (which, in this case, will be better for us given the incompetency of Wells Fargo). Despite our pleas and the advice of our accountant, the congregation in Carson City, NV, has refused to switch to a competent payroll company, so we are stuck with Wells Fargo, at least for the time being.

My account was charged an overdraft fee and NSF fee due to the poor quality of your online banking system. My account should reflect the proper available balance and not have to check it everyday thats the point of online banking.I called your Cust service number and both customer service rep and supervisor acted like there was nothing they could do because of prior refunds. Horrible bank my far. I have been with Wells Fargo for over four years and they used to be helpful but not anymore. Poor customer service and all you people care about is ripping and stealing money away from a person whos got 5 little ones at home and alls you could do is suggest I do a register.. that's not what online banking is for. WORST BANK EVER! They were able to look up everything and knew which place the money came from and transfers that I do not make, what to think someone from wellsfargo logged into myaccount and did it without my consent they can look up the location and everything. They keep making excuses and now I have no money for my kids grocery and charges that went back to my bill payers.

I was a Home Mortgage Consultant in the Philly area a few years ago and I recently tried to get rehired and was never called back. One of my former coworkers told me they arent rehiring anybody who worked for Wells Fargo from the time when Greg Gwizdz was the manager because they hate him. Was a great company to work for now I hear its not so great. The best part was the Presidents Leaders Club Convention. What a week of hard partying. Unlimited bar, drugs and women all paid for by Wells Fargo. I mean what company does things like that for their employees. The drinking starts as soon as the orientation begins and goes on all night, drugs from the white stuff to crystal meth and weed all day and night and pretty much an employee and for hire orgy. The good old days at Wells Fargo.