Menu
ADVERTISIMENT
Home Collection Agencies Wells Fargo scam and cheating!

Wells Fargo review: scam and cheating!

A
Author of the complaint
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have two loans with Wells Fargo, both at 20.90% interest rates. I had some personal issues for a bout a month, and was not able to make any payment to them during that time. I kept in communication with them, called and got on a payment arrangement for hardship plan. I held up my end of the bargain, and was told come Jan 2008 my payments would be back to 135.00 a month, and my accounts would be current. Then I get harassing , non stop calls from the collections dept, the day after my last payment posted on this plan, and they had the nerve to tell me, THEY MESSED UP, because i was never eligible for that plan, that my credit with them wasn't that outstanding. But they said since I held up my end of the deal, they would send an email to their management, to get my account current. O.k. fine.

The next morning 12/31/07, starting at 9am, these people are calling non stop, hanging up on me when I call. I called them, spoke to a very ignorant person, who told me the calls would continue , until they fixed the problem. EXCUSE ME! I said, (by this time I am irate, have the flu, and cannot do stupid today at all)... this is your mistake, my account shows I have held up my end, and my next payment regardless if they fix or not is not due until 01/22/08! o why am I getting the harassing phone calls, I want to talk to a manager now!... The collection agent asked me why? I told him because he isn't understanding the issue I have I want a manager now... he said "CALL BACK THAN! BECAUSE I WON'T GET A MANAGER FOR THIS!... and hung up.

So in the meantime I will be fighting this with WELLS FARGO FINANCIAL... UNTIL RESOLVED... because they are so unprofessional, and ignorant. I am just in shock over this phone call and want everyone to know what kind of scam this bank is.

Thanks,
Alicia from Colorado
[protected]@msn.com

ADVERTISIMENT

More Wells Fargo complaints & reviews

Wells Fargo - loan refinance
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - late payments / repo
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - beware of this company!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - wells fargo holds insurance repair checks hostage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - customer services
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - closed credit card acct
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
3 comments
Add a comment
E
Oct 20, 2009 4:56 pm EDT

I have ammo for you! They cancelled my checking account in 9/2006 because the "assumed" that I was kiting checks - then turned me into the DA bad check unit because the checks I had written wouldnt' clear - yet they wouldn't let me put money in or out of that account. After having several collection company contact me I thought that it was just a charge off - WRONG. I had a warrant out for my arrest - this was 6/08. So I went into the DA and paid them almost twice as much than I owed. Today is 10/20/09 and yesterday I received a letter from the collection company again stationg that I owe $432. WTF! The DA's office told me that it was illegal to collect from them and turn me into a collection agency but I have no idea what to do now.

[email protected]

J
Jul 29, 2008 11:09 am EDT

I don't doubt your comment at all. I had the same issues with Wells Fargo customer service supervisors. Please read my posting under Wells Fargo Financial. Maybe a few ten cents chaecks will get them to listen.

T
Jul 05, 2008 4:38 am EDT

wells fargo financial are a bunch of crooks. I wish I could get in touch with more people who have complaints, because I have a plan, and the more people I get the more power we have

ADVERTISIMENT

Learn how the rating is calculated

1562 complaints
623 resolved 939 unresolved

Wells Fargo contacts

(added by reviewer)
Phone number
Address
420 Montgomery Street, North Carolina United States
Website
Category
ADVERTISIMENT