CB Banks Wells Fargo Complaints #282-301

Wells Fargo review: Racism customer service

amir Yousefpour of Fullerton, US

Jan 14, 2021 4:59 am UTC

I went in to get a temporary card, after making a deposite, I was told need to make an appointment previous day I got a hold of someone at the desk and she helped me right away, so I figured I will do the same ithe same lady from previously wasnt there, so I approached a new gal, she said she is waiting for her appointment if they dont show in 5 minutes she will help I sat there waiting the woman from behind the counter came out glanced at me so I said yes I am waiting to be helped by that gal, right away she went to her chewing her up for trying to help me, so she come back up and says sorry I wont be able to help you without appointment you have to leave I said why, she says I have to wait another 10 min for my appt I said fine I wait another 10 minutes, then she says I have to go outside and leave I came back saying ok igo outside and wait, I am thinking corona virus, meanwhile I notice a guy being available so I ask him he say the same thing appointment and he has to wait another 10 minutes for his appointment I go outside wiait 10 minutes come back in they are both available when I ask for help again they tell me no. Right away I asked for manager from the greeter, the guy tries to block the greeter and wont let her get to the manager I asked her firmly again so she went and got the manager,. Ofcoarse the manager took care of me with an apology I said want to file a complaint and she had me believe that a complaint was written up and herself was in the complaint, first thing she askes, how long have you been waiting and do you feel you were discriminated. Honestly that didnt even entered my mind I just thought they were uneducated and retarted. What a day!

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