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CB Banks Wells Fargo Complaints #1242-1261
Wells Fargo

Wells Fargo review: over draft fee's

B
Author of the review
10:22 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

Hi,

My name is Melanie Brody and I live in Rochester MN and Wells Fargo screwed me with there ridiculous over draft fee's! It all started on May 26th. I had checked my banking account and saw that I was over $600 withdrawln. I had noticed that Mayo Clinic had made a mistake and took out my whole clinic bill without my permission which started a whole bunch of OD fee's. I called Mayo and they realized they had made a mistake. Then I called my bank to see if I could get a stop of the fee's cause there was more coming due to the fact it was not my fault. Then a banker named Sherral at the main bank said there is nothing she can do. We just have to wait till they all go threw! So let me say I am a single mom to a 14 month old and it's memorial weekend. Now as the days go on I'm still negative in my account and fee's are still acummulating from the times I used my card before I knew of this problem. It's now Friday and Sherral tells me that it's the holiday weekend so nothing can be done till Tuesday! That means no money for over 7 days now! Tuesday comes and I see my money was returned to me from Mayo but my fee's were still there! I also just got paid which is automatically deposited into my account. Almost half of my paycheck went to my fee's which I did not occur and SHOULD NOT HAVE TO PAY! I call Sherral and she tells me Mayo and her basically made a deal that they remburse my money (which they should do anyways) and that they cleared my bill. I said okay but what about the $300 in fee's?!? She said that it's not a bank error so there's nothing she can do! I got very upset because I have bills to pay, a child to feed, diapers to buy and Wells Fargo just STOLE $300 of my money for something I didn't do! What the F! She did not care about my situation. She just kept telling me I don't have a Mayo bill anymore. I said I don't care about my bill! I will pay that off in time with small monthly payments which I could afford. I said what Mayo does for me and my bill has nothing to do with the OD fee's. She did not care and left me screwed. Now I can't pay my denist bill and I'm completely broke. My hours have been cut and every dollar counts! F Wells Fargo. They don't care about people only stealing there money and I will tell everyone I know my story and try to get them to switch banks! They stole my money and don't care. If you wanted me as a customer you'd overturn my fee's that I did not occur and try to help me get back on track not basically give me the finger. I believe in karma and Wells Fargo will hopefully go out of buisness and get what they deserve for all the people they screwed! I wonder if I can sue for pain and suffering on this one, hmm..

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