Wells Fargo – Page 13

Dealing with Wells Fargo Home Loan has been a night mare for my client in Dickinson TX. My client and I have done everything Wells Fargo asked us to do. This has been going on for over 5 months. They told my client to sell her current home to buy her future. I did sell her home and now she's homeless! They then asked her pay off current house and she did that as well! Now they just came back asking my client to get more wind storm insurance and she did that as well. My client should closing in the morning, but we still don't have a clear to close from Wells Fargo. The loan officer that's working on this file know that my client is now homeless. They don't answer their phone now or always in a meeting they claim! This has been so painful for my clients and I really don't think Wells Fargo is trying to help 100%. No one should treat their clients like this even if they're not rich! Now this lady have no where to go and all Wells Fargo had to do is just be truthful at the start!

Amazon mistakenly charged my card and then did a reversal. Even though the money was returned, I was still charged a $35 overdraft fee. Wells Fargo is refusing to take off the overdraft fee. They've done this before and I'm fed up. I will be closing my account and using Suntrust from now on. Such a disappointment. They are taking advantage of me while I'm already going through a layoff at my job. When the direct deposit stopped, the fees began. It's sickening how they have taken advantage of me when I need every penny I can get while unemployed.

well my story is unique i am customer who is trans gender i go between being male and female, i decided to get my wf account open agai i used my female persona with my own ssn and my account was opened BUT the WF started being terrible i had been given a check by a clueless buyer whos check look questionable but the check cleared WF closed my account afterward
but i was relentless i had done nothng wrong i was myself a male ad female version never once did they ask me what was going o one day i was locked
out of my account again sio i ran up the customer service team who over the phone gave me the male persona's details everything she made the accounts mrror them selves so she basically gave me confidential info over rte. phone i could of hacked or done a number of things yes great that was my account but what if it had not been. no one ever questions anything when i call up in my fenmen uk accent.
the attitude is ready to and they are closing another checking account they never have interacted with me fraud etc etc. are involved but i will laugh last they have made a mockery out of ea my gender identity, no one ver called me eve though i asked c countless times to talk to someone so i have lost a 2nd account feel like a criminal not once hake wf asked for my opnion my version so i have been humiliates i have told staff time and again so yes i will now be seeking a cash settlement as this story is the most bazar im about to go and call the care team again so here we are again...

Hello my name is Wendy Doan. I have a business loan with Wells Fargo in 2020. At the time I acquired the the loan, there's a promotion including cost of the appraisal. The promotion ultimately had me chosen Wells Fargo over other bank. Misfortune happened on March 1, 2021 and my building was caught on fire.

My insurance declared it's a total lost. The insurance company is ready to release the payment but requires an appraisal. The last appraisal was done by Wells Fargo when I acquired the loan. I have requested the appraisal from Wells Fargo several times but today have not received one. As a matter of fact I was told that I would not be given a appraisal from Wells Fargo. In addition I was told that Wells Fargo‘s attorneys had communicated with my insurance company and that my appraisal that was performed by Wells Fargo was expired. I've never heard of such a thing in my life.

I honestly don't believe that Wells Fargo performed an appraisal and that's why one is not being released to me or my insurance company. I believe that this promotion was misleading and now I find myself in a situation where something that was said to have been done has not been done. Delaying of payment from my insurance that causing multiple issues.

I have considered Contacting media outlets and newspapers to let them know of yet another Wells Fargo miss information in injustice to customers. I consider myself a good customer. My loan is current, my payments are up-to-date and aside from advice to not pay the loan from Wells Fargo representative, I continue to do so because of my character. I would expect that a company as large as Wells Fargo with as long as history that Wells Fargo has would have the same character.

I'm reaching out in hope I can get help to get my insurance to pay.

The bank has stolen from me, used my information without my consent, and refuses to let me access my account unless I serve them with a court order. I've complained to the federal board but they seem to care less. It is not fair that I trusted a bank to hold my money and they ended up giving it away. Now my district attorneys have their hands full and I'm trying to handle this in a civilized matter. The commercial branches are not licensed and I was told yesterday the the employees are a federal agency. If I'm not mistaking they are impersonating a bank and misrepresenting Wells Fargo. And under no legal authority can they refuse my access to my own money and accounts.

My checking account of 25 years was closed during the COVID lockdown. I had $8000 dollars billed out, but since nobody was there to write the check, it came in 3 months late. When I took the check and a couple smaller checks, they took the cash and smaller checks to pay my $300 overdraft and told me my account was closed. They refused to open it, but they asked if there was some quarantine assistance to whoever it was on the phone. I was told no. If it was closed why did they take enough of my money to clear the overdraft? This was 2019 and I'll never forget that. What a way to take care of a customer trying to put a decent amount of money in your bank! I used the Inverness branch in Birmingham. Because of the virus I had to go to Vestavia.

Have not been able to gain access to my account because Wells says I have two accounts and they can not be joined. Told a credit card and checking exist. I have made several attempts to resolve on phone. Final answer: I must go to a Bank to resolve the problem. I do not want a credit card, never did, don't use it. It's a liability (if stolen) to me. I did not create this problem, Wells did. I need to get to my money. Only Wells is benefitting by this account. Even though I did not start the problem I am charged with it's resolution. I am 70 and handicapped, why not have someone at Wells take time out of their busy day and come to me, I'm told the branch is close, to resolve this and restore access to the money in my account is returned to it's owner - ME! Thanks. [protected]@aol.com [protected]

My wife and I will be pulling our 7 figure portfolio and checking/savings accounts from Wells Fargo.
Wells has been following a very liberal agenda, embracing LBGTs and any minority groups that fits their narrative.
The latest Wells Fargo decision to discontinue their LINE OF CREDIT directly attacks middle class Americans.

My name is Valerie Tonnah and on June 7th, 2021, I received a letter from Wells Fargo Home Equity Dept. acct. no ending in [protected] detailing options to keep the home. Included in the options is the Settlement option in addition to Loan Modification, Repayment Plan, and Reinstatement. I am not interested in a loan modification and on June 29th, 2021, I spoke with Beth O'Conner and I offered to pay $36, 000 to settle this loan of 39800. I sold my Zoom stock in my IRA acct due to the letter telling me that you could change my locks or sell my property. Beth O'Connor told me she would call me back in 2 days but did not call me back. Instead, I received a call from Susan in the Home Equity Dept. on June 30th saying I must comply with a loan modification to settle the account. I again told her I have no interest in a loan modification and only want to pay off the loan. This is the same Susan that blind transferred me to Daniel in the mortgage dept on [protected]. Today, 7-6-21, I received a loan modification package from Susan so I called and spoke with Beth O'Connor who now says I don't qualify for a settlement. Why are blacks not given the same options as whites in settling a loan?

I received a letter dated June 25, 2021 about my Credit Card account ending in 4939 delinquency as I have made monthly payments to this card but I did not know that when a new card was issued because of fraud that the account number had changed. I had several times tried to make make payments only to have the payments rejected not knowing that the account number had changed so I called to make the payment over the phone and was told that the payment was not late but I got a late fee charged but the customer service rep did not tell me to check the account number. If the credit limit is too high so why did you increase my spending limit only to end up decreasing the limit along with my line of credit. After this letter which was unsigned by the person who wrote it that I am looking for a new mortgage company and bank as this is a bad way to treat a long term customer.

Complaints Dept.:

I am filing this complaint due to the letter I received from Jay Mitchell, sent June 28th of this year. First off, my father is blind, disabled, suffering from Alzhiemers, and Bi-polar disorder. That is why he signed POA over to me, as you well know. I find it very offensive that Jay would send a letter to a blind, 80 year old man when I clearly sent a notarized Power of Attorney form with his X as his signature for me to handle all of his financial affairs. I feel like I am being thwarted on purpose in my attempts to find out everything possible to save his home. As of right now, I've sent 2 forms of POA, one certified, and received. Second, my father was not aware of any bankruptcy that Dorothy Manning filed. She did it in the hopes that my father would pass before her, and she could get out of paying the mortgage. My father had no intention of going bankrupt. I would like a response, and permission to find out everything that is going on with the property. You have my POA, and all that needs to be done is calling the law office to confirm, and proceed with giving me the desired information. I can be reached either at [protected], Or by email: [protected]@gmail.com. My Address is: 904 North Ave. Apt. 105-B, Aurora IL. 60505. Please Review, and respond in a timely fashion.

I had a mortgage from [protected] with Wells Fargo and I never did an escrow account or had any issues. About that time they started making errors with my other accounts (checking and investment) so I left Wells Fargo, I removed all my accounts. I refinanced and went elsewhere. Wells Fargo bought my mortgage back against my wishes and I could not afford to refinance again.

About 3 years ago I found out that they charged me invalid late fees for payments wired to them or made in person at the bank on the 15th. When I asked them to look into it, they did not fix their errors, they set up an escrow account and claimed I did not have insurance. I did have insurance, so I contacted them and asked them to remove the escrow account and fix the late fees, so they increased the escrow account significantly.

So I wrote another letter and this time, they went and increased it again, paying taxes that I have handled myself since 2001. I have paid them every single fixed interest mortgage payment, have not missed a single one, I have reimbursed all the taxes they had no right paying, yet they still are accusing me of being behind and not paying the mortgage by refusing to get rid of the invalid escrow account. I even sent them bank statements showing them my insurance payments.

I have been trying to get this straight for 3 years. They flatly refuse to assist me.

Called numinous times to add my new phone number to my accounts so I can use the services and access my account online. Filed a case to request they fix the problem with updating a customers cell phone number, went down to their atm and confirmed my new number as they requested and still same problem! Terrible service and they only want to screw you out of every penny they can, Do not use Wells Fargo or any of their affiliates

we were told our expenses would be reimbursed by Wells Fargo due to their mistakes in processing our mortgage which forced us into a hotel for over a week during the pandemic! The bank is refusing to pay us back. We were lied to and caused alot of financial hardship.

1 and a half years ago i was banking with wells fargo..my name is robert l bettencourt..i had filed about 14, 000 dollars in fraudulant charges that were on my account and they were so called investigated( which they wernt)and i was crediited with mabey 100 dollars and they said the rest were on me...i was so upset and didnt know what to do so i just let it go..i have been told that i can still fight this again and have it investigated the right way...who do i get ahold of who can investigate this the right way instead of suing wells fargo..please help me as soon as possable.thanks

i have all the charges printed out upon request

Years ago, my wife and I obtained a mortgage loan for commercial real estate from Wells Fargo bank. That loan was paid off in full 11-4-2013. The problem is they never filed a reconveyance with the county to clear the property as collateral tying up the property still to this day.

Our current loan officer worked on this and received no assistance from Wells Fargo; the same thing happened with our current title company. When I personally got involved after many deflections and run arounds, I finally received an anonymous response from their BBG loan servicing department. Such a response is impossible to hold any actual person accountable.

We have already lost one loan because of this and the current loan will time out soon as well. It was not difficult to do this 8 years ago and is not difficult to do today but here we are one game to the next. They even wrongly attempted to lay this off on the county recorder.

No consumer should have to deal with this type of problem, more so the amount of time and contacts thus far that is required is in and of itself just horrible. Wells Fargo should not be in the mortgage loan business.

RE: Escalation ID # 041221-10B1AB05EDD6

I is now nearly 7 days since I received this escalation number relating to Mexican currency that I ordered on-line.

I took the suspect bank notes to a Wells Fargo office in HIlton Head, South Carolins and the mmager could not resolve the issue but created a case ID to be referred to the Enterpreise complains managemt Department. The manager and I were on conference call with this department and person there said the case needed to be referred to an "analyst" (his name was given as Ryan I have had no response from anyone at Wells Fargo
When Can I expect the issue to be resolved or do I need to contact the FBI regarding this case to help expedite this case?

Regarding Claim ID... [protected]...

Dispute was initiated on 04/12/2021... As of this date no follow up or effort on the part of Wells Fargo to resolve this dispute.

Company that initiated the debit to my account Does Not have my account
number so therefore the transaction error could only be as the result of

1. Another individual had access to my account information.
2. Wells Fargo errored when debiting my Cash Wise account.

On 04/30/2021 Wells Fargo requested the same information the was provided on 04/12/2021.

In conclusion, these delays on the part on Wells Fargo is an attempt on the banks part to discourage or hope that the consumer will lose patience and
write off the dispute .

Hello,

My name is Fannie Boyd, VISA cardholder. I called for assistance on 5/3/21 at 9:30pm. It is now 9:45pm and the representative is still holding on the line and not saying anything regarding my request for a number for credit card services. He said that he only can help me if it was my checking or saving account.

This is very poor service. I dial the [protected].

This type of service is unacceptable. He is just holding on the line, please talk to your representative it is now 9:50pm. Please check your records.