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Wellness Watchers MD

Wellness Watchers MD review: scam! 29

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Author of the review
2:02 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Apparently, they are partned with many online products you may wish to order. In my case, even though I was careful NOT to order ANYTHING additional to what I was ordering, first a $1.00 charge appeared on my bank account, followed later by a $59.00 charge. When I called them, I was told that they emailed me twice (not), called me twice (not), and sent me a confemation letter (not). That I would have to fill out a refund form they would email me, but was out some $9.00 fee. They emailed me right away, imagine that, they actually DO email you! I filled out the bogus form, and have sent it back to them. BTW, you only have 30 days to do this in. I have little faith that I will see any onf my money refunded to me. Beware, if you see the $1.00 charge from them, take care of it pronto! Wish I had!

29 comments
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Brandi
Aug 21, 2008 1:13 pm EDT

I would actually like to complain about how this company is getting a bad wrap. I had a charge on my credit card for $59 and I called the number that was on my statement. The person who answered the phone told me that I selected an offer when I made a purchase on the internet. They said they had sent me an email about this offer I selected and sure enough, while I was on the phone with them, they gave me the date they sent the email and I had over looked the email. The girl was very nice that I spoke to and she offered to help me set up my profile and help with the website, wellnesswatchersmd.com, I let her help me. she assured me that the $59 paid for the whole year and there would be no other charges. I had googled this company when I saw the charge on my credit card and was very upset with what I read. Yet, when I called, they were very helpful and it turns out I selected this offer and I neglected to read the email or cancel the trial offer. I just wanted to note this because I think we can't believe all we read and that wellnesswatchersmd.com is getting a bad wrap.

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Jan
Aug 23, 2008 7:12 am EDT

Do you seriously think they didn't know that you wouldn't read their e-mail? You would think it was spam - or worse - it would get sucked up into your spam folder and you would never see it? PULEESE! I have a charge now of $59.00 that I never authorized and will probably be told the same thing - that it's my fault! It's not your fault and it's certainly not mine. This is intentional and it's garnered them tons of cash. Don't be so nice! Make them give you your money Back! Geez!

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debra evers
Oct 10, 2008 10:47 am EDT

The same thing happen to me This company is a big scam!

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LaOrioles
Romney, US
Oct 20, 2008 2:38 pm EDT

I do not understan how they go and take money out of poeple accounts Greendot lets them also they take what they want then say they did not take that... I called them then they got real nasty hateful to me about it

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marjorie Lessing
Oct 23, 2008 11:55 am EDT

i live in california and they just got me!

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jim
Nov 06, 2008 11:30 am EST

For Gods sake, let me cancel any future action from this company.

second compolaint dated Nov 6, [protected] hours

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Robert Theriault
Nov 14, 2008 8:17 am EST

Also 2 charges for $29.95 on my Visa card. Have no idea who they are. Reported to Fruad dept. on my card. Has anyone checked with their local chamber of commerce to see if there has been complaints. We will see if my Credit card company stops charges.

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Jan Drake
Nov 22, 2008 9:55 am EST

Same thing happened to me, and to make things worse, the bank I use their customer service which is normally open on weekends is closed. Have to wait till Monday to get any answers. What a way to start a weekend knowing you got ripped off and can't get bank to help you till Monday.

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lois wilson
Nov 22, 2008 8:35 pm EST

product NOT as advertised. Not a few grocery store ingredients but A whole LIST and you may not find them there as they advertised - a FEW regular grocery items? Its 12- hours of ingredients- one or more to take each hour for 12 hours - not a simple procedure at all. This is a lie a hoax!

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Lawrence Olsakovsky
Dec 01, 2008 11:25 am EST

I have a charge on my credit card and I do not know what it is for. I would like it removed.

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kelly osborn
Dec 01, 2008 2:42 pm EST

I also have a charge on my credit card that I have no idea what it is for. I have never been to this website or heard of it!

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SusanB
Molalla, US
Dec 06, 2008 3:03 pm EST

I too got that charge of $1.00 on my credit card statement last month.

I guess this all started after I had my first Gallstone attack at the end of Oct 08. I was searching online for natural remedies as I can't afford the surgery to remove my Gallbladder. So I found Barton Publishing on Google and ordered the downloadable report for $19.95. I did not check any of the addon boxes to receive anything else, as I have been burned in the past on these free trial deals. So I don't want anything to do with that sort of thing.

The Barton report was ok. It entailed a fast and I read it, but I haven't done it. I found another site that gives better advice and is free. So I have been enjoying that website and totally chalked up the Barton Report to a loss on my part.

Then last Sunday I called my credit card company about another charge I was disputing and learned about this $29.95 charge made on 11/24/08 from HeartGuardian. I told my cc company I didn't know who this was and opened a dispute. I then googled HeartGuardian, and emailed them asking them to remove the charge. The reply email I got from them was that I would have to contact ellnessWatchersMD because they are the ones that charged my card and they gave me their contact info. So then I Googled Wellness to see who they were. I did not know who they were, had never signed up for anything and so I emailed them for a refund. It took Wellness about 5 days to respond and attached a refund authorization for 11/21/08 in the amount of $29, 95

Their instructions said to complete the form and either mail or fax it to their office within 30 days of 12/5/08 and asked me to reference my member ID #

I found it interesting on thier refund policy that they mentioned that they try to do everything in thier power to make me aware of the terms and conditions of the 14 day free trial before you agree to it (what "it" is is beyond me) and we remind you of those terms and conditions during your free trial. Then it goes on to ask me questions like, Have you filled out your profile to receive your personal advice? Did you receive the welcome email? Did you speak to a Wellness Rep during your free trial? Did you receive the welcome letter in the mail? and of course, all my answers were NO, BECAUSE I DIDN'T ORDER ANY OF THIS OR EVEN KNOW WHAT THEY WERE OFFERING.

Now I find out that somehow by ordering from Barton Publishing that I was automatically signed up with Wellness without my knowledge and my cc info given to Wellness as well.

We shall see if I get my refund. I am copying my cc company with their correspondence. What confuses me is the charge from HeartGuardian but HeartGuardian telling me to contact Wellness. Are they all in this SCAM together? Something needs to be done about this, like perhaps a Class Action lawsuit. These companies need to stop these fraudulent business practices and some attorney needs to put them out of business.

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Jason
Round Rock, US
Dec 07, 2008 9:43 am EST

Barton Publishing seems to be the key.

I too ordered a report from this guy for acid reflux and a couple weeks later ended up with TWO $29.95 charges pending on my checking account. One from Wellness watchers.com and the other from EWC PAYMENTS PTY LTD DONVALE NE. I had to cancel my debit card, pay to expedite a new one and will have to wait 2 days after the charges post before getting my money back.

This guy is a ###. I never signed up for anything beyond purchasing that stupid report, which didn't help.

What kind of people think it's ok to try to get away with this crap?

Jason

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snowman
Rayville, US
Dec 16, 2008 9:17 am EST

I was also a victum of Wellnesswatchers MD, Thanks to Bartonpublishing for selling them my credit card info.
Crooks helps Crooks ..
Here is how it works . 1. You sign up for a service or E-Book ( Bartonpublishing was mine), Then they get your credit card information. My bill reflected a double charge ($19.95 to $39.95 )
Bartonpublishing then sells your info to Wellnesswatchers. When Wellneswatchers gets the info, they immeditely charge your card a very small amount ( $1.83). If this goes un-noticed or unprotested then next month they charge your card a larger amount ( $19.95). If you dont catch that, the next month is ($39.95) and so on.
A friend of mine, who has his wife pay the bills = was billed 2 years @ $39.95 per month by Wellnesswatchers. She thought he was receiving a monthly supply of medicine.

These people got your credit card number illegally and should be prosecuted by the law. And who knows who they may sell your credit card info to next.

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Joe Barton
Brandon, US
Jan 27, 2009 7:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Nobody is "automatically" subscribed to Wellness Watchers MD from Barton Publishing... you must click "YES" after agreeing to the terms of service in order to receive the free-trial.

You can view the page here:

http://www.BartonPublishing.com/WWMD

As you can see, someone who clicks "YES" and then claims "FRAUD" is simply lying or didn't bother to read the offer before they agreed to the free trial.

I hope this helps clear up any misunderstandings... and again, I'd like to direct any of our customers with any problems to contact us via email at support [at] bartonpublishing.com, or by calling the phone number listed on our website.

Joe Barton

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Evelyn
Tumwater, US
Feb 01, 2009 12:55 am EST

I never heard of WellnessWatchersMD until I got a letter from them welcoming me to my free trial. Apparently I have 14 days to cancel, otherwise, a one-time activation charge of $9.95 and the monthly fee of $19.95 will be billed to your credit card. There is a toll free number to call if I need help with my username or password. I looked it up on the internet and saw all the negative statements against them. Do you have any suggestions on what I should do? If I call them am I agreeing to anything? I haven't noticed anything on my credit card from them yet. Also I'm supposed to have an email from them. No, I don't. I'm afraid to go to their site because it said I agree to their terms just going there. If I don't hear from you, I will call the toll free number.
evelynt221@comcast.net

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cox
38002, US
Feb 09, 2009 8:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

THE WEB SITE charged On MY CREDIt CARD ALSO. I CALL AND CANCELLED. A BIG RIP-OFF BE VERY CAREFUL

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dr. ross
Los Angeles, US
Feb 25, 2009 1:20 am EST

quack company stay away

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dr. ross
Los Angeles, US
Feb 25, 2009 1:20 am EST

company is a scam stay away

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cbarrall
Wylie, US
Mar 03, 2009 9:07 am EST

I notice a charge on my credit card, and have called twiced each time all I get from the rep is that their system is down and they will call me back within 24 hours. second time after i asked the rep to please read back my phone number he refused and hung up. I will try again in a few hours. I WILL NOT GIVE UP...I have never been able to find out how they got my info.

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steve brooks
West Carrollton, US
Apr 02, 2009 10:54 pm EDT

they put charges on my credit card without my consent

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Elaine in Virginia
US
Apr 16, 2009 4:03 pm EDT

We too were victims of this scam of a company. I called them a week ago about the charge they had put against my credit card first in the amount of $1.83 and two weeks later a charge of $59.00. The young man I talked to on the 9th of April was nice enough and said he was refunding my money and cancelling everything and even gave me a confirmation number. A week later (today) when nothing had been refunded I talked to another young man, Marcus who gave me the exact same story that the first guy did. This one told me nothing had been done by the first guy, but he would absolutely take care of it. He fiddled around on the phone for a bit and then said his system was updating and he would have to send me a confirmation number by email. Five hours later no emails, so I called back and got ahold of a young lady this time. She said she didn't know why we had not gotten the emails, but gave me confirmation numbers on the two charges and said I should see something in the next two to three business days. Don't have much assurance that it will happen, but we will see. I strongly advise against using this company. Sounds like a real problematic setup, if you ask me.

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irev1ewer
US
Apr 23, 2009 2:49 pm EDT

I ordered something from ionlinorder.com and it was a website in connection with wellnesswatchersmd.com. The order from ionlineorder.com offered a free membership to wellnesswatchersmd.com. They charged me 29.95 for nothing. I didn't sign up for this site. I didn't agree to any membership. I couldn't cancell becuase it was past the 15 day mark. I also put a different name on my order but they still had the nerve to charge a credit card with an alias name. offered my real name and said i couldn't cancell it. Basically, they can charge me, but they won't cancell anything for me.

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mel
Canoga Park, US
Apr 25, 2009 1:10 pm EDT

This company charged my credit card $29.95 and $1.83 even when I called within 14 days to cancel. I ordered a teeth whitening product on free trial but I'm Wellness Watchers started charging my credit card for a program that I did not order. It is definitely a scam!

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Charity @ WellnessWatchersMD
Austin, US
Jul 28, 2009 10:05 am EDT

Please call me at [protected] so I can take care of this for you right away. My name is Charity, and my hours are 10am-6pm Central Standard Time. Personally, I think that WellnessWatchersMD is a pretty good deal, or I wouldn’t work here. They send out thousands of $25 gift cards and $50 rebate checks every month. They also help hundreds of people with their Ask-the-Doctor service. If you were charged by mistake, I am authorized to give you a refund.

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Hula Dancer
Kaneohe, US
Sep 07, 2009 1:35 pm EDT

They'll charge you no matter what. I called them in to cancell my account and the operator said my account wasn't set up yet due to the business ours. So I was trting to cancell online with the passward the operator gave me over the phone but it wasn't correct passward. Thay lie and keep you in until your trial period is over. This is a scam aompany and DO NOT order anything from them or DO NOT let them charge anything!

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anonyMiss
San Diego, US
Sep 07, 2009 2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

a word of advise: don't sign up for trials

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linda little
idaho falls, US
Nov 17, 2009 10:35 pm EST

i sent for the insta rebate for the lip plumper last june and am still waiting for it. calling did no good. i would like to get this companies (companies) shut down. has anyone tried.? gotten any names? why are they even still in business? if anyone is interested in getting a class action suit against the guilty parties or take any other legal action i would like to know. i'm really pissed!

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Rocheux
Mesa, US
Feb 02, 2011 3:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You people have 60 days in which to get a refund from your credit card company!

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  1. Wellness Watchers MD Contacts

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    +1 (800) 591-6383
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    1451B Chews Landing Road, Clementon, New Jersey, 08021, United States
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Wellness Watchers MD Category
Wellness Watchers MD is ranked 83 among 159 companies in the Unauthorized Charges category