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Wellness Watchers MD

Wellness Watchers MD review: scam artist 57

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Author of the review
6:17 am EDT
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i have been trying for a week to cancel my unautherised subscription by email i have had no response it is now in the hands of the credit card people

Update by geoff
Feb 06, 2009 3:34 pm EST

well what a coincidence the day after i emailed you i received an email saying my account has been cancelled

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
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Janine Knecht
Send a message
Jul 22, 2008 11:04 am EDT

Your complaint is with whatever telemarkting company sold you the gas cards, not with WellnessWatchersMD. WellnessWatchersMD does not offer a gas card, nor does it call consumers.

WellnessWatchersMD has now strictly forbidden any company to promote our service via telemarketing. It is not how we like to do business and it is not how we like companies that work with us to do business.

You can reach us between 9 am and 9pm eastern time. Our average hold time is less than 30 seconds. If you called after that time, we were not able to assist you. You can also email us 24 hours a day at support@wellnesswatchersmd.com. Please get in touch with us so that we can rectify the situation.

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gregory firmin
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Aug 01, 2008 11:20 am EDT

i cant open the page for a refund

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gregory firmin
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Aug 01, 2008 11:22 am EDT

i cant open the page to submit for my refund

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lady staggers
Send a message
Aug 02, 2008 4:59 pm EDT

i received a phone call from these people. they probalbly gave me a fake name. but they said that they were giving out free gas cards, and forty dollars gift cards. two days later my credit card had been charged five dollars then the next two days another five dollars, and now today another two dollars. I and tired of these people taking money from my account . this needs to stop, and stop now. what can i do to catch these people and prosecute them.

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Bob
Send a message
Aug 17, 2008 1:43 am EDT

Soon after recently purchasing a book from Barton Publishing I received a rather long email from WellnessWatchersMD which said in part:
“---- creating your Health and Fitness Profile -----“
“Your member name is -------“
“Your temporary password is -------“
“Try WellnessWatchersMD completely free for 14days.”
“If you decide WellnessWatchersMD is not for you, simply call us at ----“
“Otherwise it's $19.95 a month with an additional first month initialization fee of $9.95, billed to your credit card.”
I checked no boxes requesting any membership trial period from WellnessWatchersMD on my initial book purchase.
I’ve never heard of WellnessWatchersMD before never mind requesting a membership and giving them my personal details. I contacted my bank about this unsolicited email and found them very helpful.
Good luck, be careful, and wish I had known about www.complaintsboard.com before!

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mhaulk
Send a message
Aug 20, 2008 9:45 am EDT

I too found a charge on my credit card from this company. I have no idea who they are or how they got my information. After reading other complaints on this website I called the company for a refund, and the representative that answered the phone was very rude and hung up on me. Be very careful with this company. It is all a scam.

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Rene
Send a message
Aug 28, 2008 9:51 am EDT

Made purchase from Urban Nutrition. Clicked on "free shipping" icon. Pop-up window wanted my info in exchange for "free shipping". I closed pop-up window without giving my information. Didn't matter. Yesterday (8/27/08) my account was debited for 49.95 from WellnessWatchersMD.

Called [protected]. Man answered. He wanted to mail me some paperwork. I told him I wanted the charge reversed and paperwork was not necessary to complete that process. He forwarded me to accounting voicemail. No one ever answered.

Called Urban Nutrition twice. First call, a man told me Wellness was an affiliate. Gave me a direct line to call [protected]. Reached personal voicemail for a Janine Kinect (sp?). Second call, a man tried to give me same numbers. When I told him they were not good, he said he would transfer me to Michelle. Then left me on permanent hold.

Immediately went to google these two companies. Found multiple sites indicating the nature of this scam. Contacted my bank. Canceled my debit card. Challenged the charge on my account. Their debit card fraud department will credit funds and investigate.

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regina
Send a message
Sep 20, 2008 11:42 am EDT

i ordered a report on-line and was given a free trial to wellness watchers, without authorization from me. i immediately called to cancel this "free trial" and HAD TO LEAVE A MESSAGE AFTER HOLDING FOR 10 MINUTES. as i figured, i now have a 29.90 charge to my checking account from wellness watchers. what a scam.

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Christina H
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Sep 28, 2008 4:53 am EDT

Has anybody had any luck in canceling this subscription? I am still on the 14 day trial and cannot afford to have them charge me. I did not even want the service. I didn't fill out the Profile or anything but an afraid that I'll be charged. Any help is appreciated. Thank You, Christy

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Birdie
Send a message
Nov 02, 2008 6:14 pm EST

I ordered a report from Barton Publishing and then found a charge on my credit card for WellnessWatchersMD for a 29.95 monthly membership. I didn't order anything from them. After getting my credit card bill I went back through my emais and found one from them that I thought was spam and hadn't read. It said that I had 14 days to cancel otherwise I would be billed for $29.95. I went to the website to cancel.

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Peter Jimenez
Send a message
Nov 03, 2008 10:48 am EST

"WELLNESSwatcherMD are SCAMERS" ! They are the ### of the earth. They are a dual in scam with Joe Barton Publishing, in not simply they same. They hide charges as "GIFTS". Truly fraudulent companies.

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WILLIE CHESTER
Send a message
Nov 15, 2008 4:40 pm EST

I AUTHORIZED THEM TO TAKE $1.95 AND THEY TOOK $41.85 AND THE NEXT WEEK TOOK $39.95. THIS IS GARBAGE AND CRIMINAL! WHERE ALL THE LAWS THAT ARE SUPPOSED TO BE IN PLACE TO KEEP THIS TYPE OF THING FROM HAPPENING? WHERE IS THE PROTECTION FOR JOE AVERAGE?

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Beryl M. Jones
Send a message
Nov 20, 2008 8:47 pm EST

I got a charge on my debit card for $59.95 for nothing that I received
or have even heard about. I have never received an e-mail, US mail
or a phone call. I have never heard of these *&^%$#@th's ! HELP !

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ScooterMAN
Randolph, US
Send a message
Nov 24, 2008 7:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I had ordered Orexis (Male enhancement pills) which I received on time after my prompt payment through my credit card. On the same month I received my credit card statement showing an unauthorized charge made by a company named "wellnesswatchersMD" which I never heard of before. I called my credit card company and placed a dispute on this charge of $ 59 (also a charge of $ 1 totalling $ 60). My credit card company removed both charges and held till the charge resolved. 2 months gone by and the charge reappeared on my credit card statement. This time I called "wellness WatchersMD" to find what the charge is about. they told me when I bought Orexis I had agreed to take membership with them which is totally untrue and I demanded a refund. They agreed to send me a form and to fill it out and mail back to them. At present I am in the process of sending the form to them and waitingand hoping to see my refund. So, people, stay away from Orexis and this scamming company called as "WellnessWatchersMD"!

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ScooterMAN
Randolph, US
Send a message
Nov 25, 2008 5:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Today I received the following e-mail from "WellnessWatchersMD" Will check back in 3 buisness days for the refund:

Hello Benedict,

You have received a credit from WellnessWatchersMD. Either you sent in a rebate, qualified for a credit or asked for a refund. It should appear back to your Bank Card Company within 3 business days. If we can be of assistance in the future, do not hesitate to contact us at support@wellnesswatchersmd.com

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Nathan S. Lord
Louisville, US
Send a message
Dec 16, 2008 2:24 pm EST

Here is the full text of the e-mail I sent to WellnessWatchersMD:

Please tell me the name of the merchant for whom this charge was made. I have no record of it. Here is the statement you sent me:

Time: 11/18/2008 10:21:42 AM CET
Amount: 59.00
Currency: USD
First name: Nathan
Last name: Lord
Card number: XXXX-XXXX-XXXX-3055

Thank you for your attention to this request. Nathan S. Lord, "folo1412@insightbb.com"

I do not know the name of the merchant for whom or which WellnessWatchersMD was submitting he charge. I do not know the product; I GUESSED that it was some sort of vitamin

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Mike
US
Send a message
Jan 07, 2009 9:55 pm EST

I purchased online blood pressure report from Barton Publishing. Later discovered 2 charges totaling 59.90 for a membership I never agreed to from wellnesswatchers. I never gave any cc info or personal info to them, yet they must have used the info from Barton to complete charges on me. I called and was sent a form to fill out. We will see if a refund happens. I also notified my Credit card co. If I would have done this to someone, I would be in jail now. How do they seem to get away with it? How many others have been ripped off and not known?

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Sassy Girl
Fenton, US
Send a message
Jan 11, 2009 1:32 pm EST

I placed an order for Hoodia Bites in December. One week later, there was a charge to my account for $1.83. I called WWMD and was told that I was not in their "system" and that they can't do anything about it because they coudn't find my information. I called my bank and filed a fraud claim, the charge was reversed. Today I found a charge for $59 and another one for $1.77. I called my bank AGAIN and filed another fraud claim. I have also closed that account so that they can not steal anymore money from me.

I NEVER went to their website prior to them charging my card and then only to get their phone number. I NEVER bought anything from them. I NEVER authorized them to charge anything to my account.

They are FRAUDS and need to be stopped!

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kcb
Dunmore, US
Send a message
Jan 28, 2009 5:33 pm EST

The same happened to me, a bogus letter, no answer on customer care telephone...what should I do?

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rebecca allen
Oklahoma City, US
Send a message
Feb 05, 2009 8:51 am EST

THESE PEOPLE KEEP DEBITING MY CHKING ACCT .FOR $29.90 AFTER I HAVE CANCELLED WITH THEM ;;CAUSING MY ACCT. WITH MY BANK TO BE CHARGED AN OVER DRAFT FEE POF $ 26.95.
THIS IS NOT GOOD BUSINESS.. I CALLED THESE PEOPLE AND THE SAY THEY CANT REFUND THE OVER DRAFT FEE BUT WILL SEND ME A FORM TO FILL OUT FOR THE $29.90...I AM STILL OUT $ $26.95 THAT MY BANK HAS CHARGED ME BECAUSE THIS COMPANY DIDNT CANCELL THIS WHEN I CALLED ON THE 31ST OF JANUARY
THIS DEBIT OCCURED ON 2/04/2009 HOW CAN THEY DO TGHIS TO HARD WORKING PEOPLE AND GET AWAY WITH IT?

REBECCA ALLEN

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ilene hammond
US
Send a message
Feb 07, 2009 4:58 pm EST

this company puts charges on your credit card 29.95. when you buy celebrity sexy teeth whitener. when I order product did not know I was also joining there services beware of this company on ordering any health and beauty products. have not been able to talk to a person to find out why they are charging me

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Shannon C.
US
Send a message
Feb 11, 2009 3:16 pm EST

I saw an ad on Yahoo for tooth whitening product. Website stated that I was entitled to $50 rebate (the cost of the product). Next thing I know I was enrolled with this WellnessWatchersMD site and was directed to fill out a questionaire before getting the rebate. Then I was charged $1.83 on my CC for processing...who are these people and what do they have to do with the tooth whitening people?!?!?! It's a scam...they want to charge you every month just to look at their website.. I dont need or what their service...You need to disenroll ASAP and check you CC statement everyday. Total scamers...I knew this offer for "FREE" product had a catch to it...Just be careful with these types of ads and if you have to, call your CC company and cancel your card and get a new one, that's the only way to keep them from charging your account(s).

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Jim Gosling
Ocean Shores, AU
Send a message
Feb 12, 2009 7:39 pm EST

I purchased on-line a copy of "The Diabetes Reversal Report" from Barton Publishing.
Included was a FREE copy of "WellnessWatchersMD.
Included were the instructions "If you have
any questions or you would like to
cancel please call [protected] or
email support@WellnessWatchersMD.com".
I cancelled, within one day. the subscription, to the e-mail address above.
My credit card has been debited $29.95 per month for two months, without my approval.
Obviously, Barton Publishing has forwarded my Credit Card Details without my approval.
The e-mail address: support@WellnessWatchersMD.com no longer exists!
Jim Gosling

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Linda Hollon
Springfield, US
Send a message
Feb 16, 2009 10:27 am EST

This company has taken funds from my checking account without my permission. I did not authorize any
transactions for this company. Actually, I have unsubscribed from this business. The amount of $29.95 needs to be credited back into my checking account or my attorney wil be contacting you in regards to this matter.

Linda Hollon

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Ed Cornett
La Mesa, US
Send a message
Feb 19, 2009 2:28 pm EST

$110.90 total was charged to my Credit Card at 6 different times since last Sept 5th. I have no record of ordering, or subscribing to anything called "WellnessWatchersMD." Customer Service says I never activated any $25 Gift card they sent me, nor have I ever received any emails at opoefc@aol.com from them, not do I have any record of receiving something called a Remedy Report from Barton Publications, that was ordered through wellsnesswatchersMD, according to Customer Service. Please refund my $110.90. Thank you. Ed Cornett.

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Alison
McMurray, US
Send a message
Feb 20, 2009 7:53 pm EST

I also fell for this "free" whitening gel, however, I did go on their website to follow the instructions for cancelling and my enrollment was cancelled. The part I find annoying is that WellnessMD was supposed to send me an email 72 hours from the date of my original purchase of the teeth whitener for the $50 rebate...funny, but i never received the email showing me how to go about getting the rebate. This company is a SCAM! I too tried to call the toll free number and the message I received was that the number I was dialing could not be reached from my calling area -- HELLO, it's a TOLL FREE number! Oh well, live and learn. I cancelled my credit card - I probably should have done so long ago, anyway! But hey, my teeth are whiter!

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Robert
Princeton, US
Send a message
Feb 27, 2009 3:22 pm EST

We are very sorry about the multiple charges. Please contact us via email at support@wellnesswatchersmd.com or by telephone at [protected] and we will resolve your issue promptly. Thank you!

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Robert
Princeton, US
Send a message
Feb 28, 2009 2:39 pm EST

Hello, I am with WellnessWatchersMD. We would like to apologize for any problems you have experienced. We have recently made improvement to our customer service system as well as our phone system. Please contact us via email at support@wellnesswatchersmd.com, I assure you, this is working email address, or by telephone at [protected] and we will resolve your issue promptly. Thank you for your patience!

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Kurt R
Ellettsville, US
Send a message
Mar 02, 2009 5:00 pm EST

It's obvious that you're running an underhanded business by the way you are corralling all of you new customers. Just like you got me! I was supposed to get 1 month free services from your company" if that's what you call it" but you charged $1.84 to my charge account less than 48 hours after I made contact with you, and if I hadn't caught it & cancelled my charge card who knows how much you would have tried to get by now. It's sickening that people like you take advantage of the general public in times like these with no remorse whatsoever & waste our time, which is o so precious to us! I can't believe you haven't been shut down by now! Your day is COMING!11

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Jeri
US
Send a message
Mar 03, 2009 10:18 pm EST

It's too late for you to be apologizing. you have taken our money and in some cases overdrew our accounts. as soon as I received the e-mail after ordering a tooth whitening product stating that I was enrolled in your program I immediately cancelled my membership since I never intended to become a member in the first place. that was within 20 minutes after my order. according to the e-mail I had 10 days to cancel. and exactly 15 days later you charged my account anyway. well now you will be hearing from my bank for unauthorized charges to my account. because of you I had to cancel my debit/credit card that I have had for 12 years so that you can no longer charge my account. and if the bank can prove fraudulent charges by you, which I believe that they can since the tooth whitening product was supposed to be free after $50.00 rebate and my account was also charged for that, they have assured my that they will be bringing charges against you with my testimony. I can't wait!
how dare you in times when we are struggling as a country to keep our heads above water, take our hard earned money. I hope that they can prosecute you and I that I can be there to help!

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Robert
Princeton, US
Send a message
Mar 04, 2009 4:31 pm EST

Hello, I am with WellnessWatchersMD. If you feel that you have been signed up and/or charged erroneously, or would like to cancel your subscription with us, please contact us via email at support@wellnesswatchersmd.com or by telephone at [protected] and we will resolve your issue. I assure you that these are both working points of contact. Thank you!

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Carol Howard
Eliot, US
Send a message
Mar 05, 2009 7:11 pm EST

I was also scammed by wellnesswatchersmd. I ordered lip gloss online and fell for the rebate. No real details about how I would get the rebate until after they had my credit card number from my purchase. At that point it was apparent that the rebate was more hassle than it was worth. So I decide I just can't bother with the rebate and I didn't send it in. Next thing I know, I have credit card charges from thr rebate company for their "services". So I called the toll free number to speak with anyone about this prank. The semi-english speaking phone operator told me that in addition to the 1.83 I was already charged, I would be charged an additional 20.90 in 3 weeks for agreeing to the rebate, which really meant agreeing to some wellness membership scam. After I blew up at the poor semi-english speaking girl on the phone, she said she would have my account credited in 3-5 days and not be charged with any further fees. I had to tell her to take me off the rebate request list to do this. So no $50 rebate for me but I have the feeling I woulld have lost more $ than that in the end. Stay away from any company called wellnesswatcherMD or ionlineorder.com. Maybe its the same company who knows. The rebate offers that aren't instant, are usually a scam. Don't waste your time or $.

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Teeth Whitening Product
westcliffe, US
Send a message
Mar 31, 2009 3:00 pm EDT

order # ANRI -0274 3695 Was charged $54.98 from Ionlineorder.com and never received the Teeth whitening product. Tried to call the #[protected] and wasn't able to talk to a live person.

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WellnessWatchersMD
Peoria, US
Send a message
Apr 20, 2009 1:11 pm EDT

I canceled my subscription two months ago. I have called numerous times for the status on my refund, Mike tells me each time, check should be coming next week. Well two months later, no check.

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DHuggins
MX
Send a message
Apr 23, 2009 9:47 am EDT

This company and site is a scam. Signed up for a free sample, got billed $54.00 for the "free" sample and got no response either by e-mail or phone.
Do not sign up for anything.

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mel
Canoga Park, US
Send a message
Apr 25, 2009 1:22 pm EDT

My credit card had an unauthorized charge of $1.83 and $29.95 in March 2009. I never agreed to their program and I actually called within 14 days to cancel after receiving a letter in the mail that they will charge my credit card $29.95. I made it clear to their customer service that I'm not interested in their product or program.

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Crystal
Loveland, US
Send a message
Apr 26, 2009 3:15 pm EDT

i simply wanted to try a FREE trial product. instead I am rooked into a scam! I have to wait for a coupon code to be emailed to me, in the mean-while...I am paying for something I didn't authorize. And my product and email neither one has been received...15 day later!
I want a full refundof my 2 debits totalling $32.94.
I do not want, nor did I authorize these transactions. Apparently I am not the only one either!
ANRI#[protected]

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Signe, Plano Texas
Plano, US
Send a message
Apr 27, 2009 10:13 pm EDT

I have had the same experience and have been forced to get and attorney involved to resolve the issue. Ordered a tooth whitening product and $150 later still received NOTHING! If it takes triple the amount to get this resolved I will do it to ensure no one else falls into this SCAM. Have contacted my bank, the Attorney General in my state and the BBB. The online.com and Wellness MD program are a FRAUD! Hope you do not fall into their scam as I did. As they do not post their customer service # it is [protected]) if you try to find it yourself it is a VERY long search. Any effort I can make to ensure another person is not scammed by this unethical group of companies that play on one another to make a profit without producing what they advertise is good for me. Let everyone you know to BEWARE!

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chulagrl24
Nampa, US
Send a message
Apr 28, 2009 1:55 pm EDT

I am going through a same issue. I have the same 1.83 that shouldnt have been charged and I did do the rebate thing - no check yet! I should have gotten it by the 3rd week of march - I called and htey said wait 3-4 weeks, I called today - they said wait till may 28th! I am soo angry! They said 2-3 weeks and I would have my rebate not 3 months!

Stay away - they personally told me that this is happening to all of their customers ! They said they didnt expect the overwhelming responce! I ordered the teeth whitening system!

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jack milligan
Silver Springs, US
Send a message
Apr 28, 2009 5:33 pm EDT

I have just ordered and received the teeth whitening product. For the past three days I have been trying to get into the rebate section, with my name and password- which has not worked. I have again e-mail them to have this situation looked at.

I do not have a good feeling about this. BBB will be contacted tomorrow along with Rachel Ray, who is promoting this product.

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  1. Wellness Watchers MD Contacts

  2. Wellness Watchers MD phone numbers
    +1 (800) 591-6383
    +1 (800) 591-6383
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    1451B Chews Landing Road, Clementon, New Jersey, 08021, United States
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Wellness Watchers MD Category
Wellness Watchers MD is ranked 83 among 159 companies in the Unauthorized Charges category